I have had a lash lift probably over a dozen times. This was somethin else. I got a gift card to this place which is what brought me in. They would not take an apt without my credit card number in their computer, despite the fact that I was paying with a gift card. Offered to give them that number but they would not make the apt without having my credit card number in hand. So back to the lash lift. Yikes. Never once was glue of any kind put onto my eyelids for a lash lift and tint. The procedure began with the provider placing glue strips/tabs all over my eye lids. She did not use a fan to dry down any of the solutions/serums until my eye started burning. In every other lash lift I've had, a fan is alway used to dry down the liquids. At the end of the apt, a tweezer was used to pry the glue strips off my eyelids. When she plucked my eyelid skin, she stopped trying to get anymore glue off. When I left, there was still glue adhered to my eyelids, they were dry and stiff and I could barely blink comfortably which lead me to scraping it off myself. My eyelids are red, swollen and shredded and my eyelashes are stiff. This is unlike anything I've ever experienced before. Would never come back or recommend this place to anyone, even if you have a gift card. Regift it. Or just don't get a lash lift. They should take lash lift off the service menu. read more

Spavia Day Spa - Guilford Commons - Large red piece of ripped of skin from glue - Skin Care Near Me - Guilford, Connecticut

Was treated to a massage for my birthday. Was a good experience. Came back on my own for another massage and had a different person and was just so-so. I think the problem with places like this is consistency of the masseuse. The second time I came, the masseuse didn't focus on problem areas I told her about and just seemed to have a routine she followed. I think when you find a masseuse you like, stick with them. read more

I liken this place to the Supercuts of massages. If you're looking for a spa luxe experience I wouldn't book here. If you're looking to get in quickly and get a mediocre treatment then roll the dice. Firstly it was freezing inside. Anyone getting bodywork who is cold it's working against loosening your muscles and relaxing. Second they advertise they have a tranquil relaxation room, I would suggest they upgrade the furniture. It's literally an outdoor patio seat with no back support. Both my practitioners were kind and professional but I got a body scrub and honestly I'm not sure it was worth the price tag. She only exfoliated my arms and legs and just a little on my back (I came home itchy and my husband told me I had a dry patch on my mid back.) I also got my eyelashes tinted and lifted. That service went a little better. The practitioner seemed a little more confident in her skills. All the staff were friendly and professional. But I'm going to pass spending my money here in the future. read more

Absolutely loved my experience here at Spavia. Their online appointment booking was so convenient. When I arrived I was greeted and felt relaxed and welcomed. I waited very briefly in their waiting/relaxation room. My eyebrow and lip wax with Kim was great. She has an upbeat positive personality. Her attention to detail is exceptional. I'll definitely be returning to see Kim again. Best eyebrow wax/lip wax ever had! read more

Really not what I expected and won't return. Spa is overrated and has curtains for privacy not doors.

I had a terrible experience. I booked a massage with Anthony who was supposedly their best masseur. I have had massages consistently for 30 years and know what to expect. Anthony sat for the massage - unheard of. Breathed and dripped all over my face. Used such extreme pressure despite my complaints that he tore my supraspinatus tendon connecting my clavicle to my shoulder - confirmed by my orthopedist, xray and mri. Have been in pain for two months and unable to swim, my daily exercise. I will need pt and surgery. The staff and owner have blown me off for 2 months. And yes it's clean and convenient but the practitioners are inexperienced and the staff and owner take no responsibility. Proceed at your own risk... read more

Been going to Anthony for almost two years. He is great at deep tissue and always asks what I want to work on and does as extraordinary job of getting knots out. He makes me feel comfortable and is relaxing experience while also feeling like my trouble spots are being taken care of. I cannot recommend him enough and look forward to my monthly massage. read more

I visit this spa a week before my wedding for a massage, facial, and waxing. The service is great. Melissa is amazing understanding, and so kind to guests. Everyone who workthere is friendly and helpful. The ambiance is relaxing. read more

Spavia Day Spa - Guilford Commons - Relaxing station - Skin Care Near Me - Guilford, Connecticut

Front desk was rude, ignorant of services and manager Katie was beyond unprofessional. Stay away. There are so many other better spas in the area. read more

Had a facial at the spa. It exceeded my expectations. Although the aesthetician made some skin suggestions, she did not try to oversell products. That was appreciated. Excellent service!! read more

Massages are so so depending on who you get. Sue Marie kind of just rubs your skin rather than actually massages. The customer service here is the absolute worst. Cancelled appointments at the last minute because they have staff on the schedule that no longer work there. I've had the owner reach out with a reminder on tipping. Super tacky. I had to then remind her that I tipped in cash (and quite well) if that's what she was getting at. Gives me the ick. read more

Very happy that I went with a monthly membership. The lounge area is pleasant, with tea, water and warm neck pillows. Zoe is so wonderful, a great massage therapist and such a kind disposition. I wish the bathroom/changing area was larger, but that's my only critique! read more

I actually enjoyed my treatments at Spavia. I had a membership for around a half a year but I found it stressful to keep up with making appts. I cancelled my membership because of that. I had one treatment left that I thought was a credit. I went to make an appt but was told that it had expired. They never told me that I needed to use it within 30 days. I am positive that I was never told. 9Yes, it probably was in the small print.0 Yet, they werent willing to allow me my final treatment. I had been planning on continuing to use their services on an individual treatment basis but due to their poor customer service I will not return there. read more

Today I got the maternity massage from Sue Marie and it was such a wonderful experience. The massage itself was super relaxing. I felt completely relaxed the entire time as well as afterwards. The facility was very clean with a great ambiance. 5/5 recommend, will definitely be booking more massages there in the future!! read more

This was a great find and perfect for a date night with the hubby! I called to make an appointment for a couples massage after finding a great deal on Groupon. I went in a few hours later and the inside was beautiful! Very clean and new. They said they had just opened 3 weeks ago. Everyone was very professional. They led us to separate rooms where we could get into the robes provided(very luxurious) and told me how to use the lock on the lockers. Then, my husband and I met in a relaxing waiting room. Zoe and Kim were our massage therapists and they came and took us in at the same time. Due to Covid, my husband and I were in separate rooms. No issue there. I had Kim and she was AMAZING! I've had many massages done and she's definitely one of the top. Perfect amount of pressure and everything I'd want in a massage. My husband was also very pleased with Zoe. When we were done, they brought us a cup of water and we went back to get dressed. They have showers complete with toiletries if you want to wash up, which my husband opted for. I can't wait to go back! read more

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Great experience, super clean and relaxing. Separate changing areas and a lovely lounge. Sue was wonderful and an excellent massage therapist. Great value! read more

Had a great experience and amazing massage by Zoe. The spa was clean and very relaxing. The staff was friendly and welcoming. Highly recommend. read more

Had such a relaxing facial with Sue at Spavia. She used high quality products and my skin looks AMAZING! She is very knowledgeable and advised me on a perfect skin care regimen for my skin. Spavia is beautiful, clean, and focuses on health and wellness. I highly recommend Spavia and Sue for a incredible facial! read more

Highly recommend Spavia! Staff and owner were incredibly friendly. Facility was spotless, the robes and neck pillows were amazing. I had Zoe for a 1 hour massage. It was perfect. My daughter had a facial- her skin looked so incredibly afterwards! Definitely will go back. Thank you! read more