I love this little café and its cat-themed charm. Don't overlook the beverages and baked goods…read moreeither--they're truly standout. They have my favorite half-moon cookies in the entire area, with the perfect balance of moisture and cakey texture, rich without being overly sweet, and a frosting that's genuinely delicious. Their handcrafted shaken espresso is also excellent--the flavor really comes through, and you can tell they use quality beans. The café is home to both permanent resident cats and adoptable ones you can interact with, and the space is impressively clean and well-maintained. Overall, it has a quirky yet comforting vibe that makes you want to linger.

Great place. I love everything they stand for. Their menu is unique and creative. Their staff goes…read moreabove and beyond and the cats are so cute. I definitely recommend stopping by for a visit. The only disappointment was that the lattes I had were very weak in flavor. I had the chai latte and matcha latte and they really just tasted like warm milk. I would have liked a stronger flavor and would probably order something different next time.

I adopted Zoey last July and she has been the best dog. She's loving, loyal, protective and she…read moreloves playing with her toys.

I recently adopted one of the beagle pups from the hoarding case and I cannot compliment the staff…read moreat the CNY SPCA more. The last time I adopted from there was years back, a cat, no offense to the previous administration but the improvements are amazing. They respond very quickly to any questions or request to see a pet after application is done. The kennels are all clean, animals well cared for. The don't leave you hanging for days when you call, ask questions or do application. The front desk ladies are extremely professional and well organized, as good, much better actually than other rescues I have seen. They have you bring in current dog to meet potential adoptee which to me is a GREAT idea, the young man that handled that was extremely knowledgeable and kind. In todays world of so many needy pets, they are the light at the end of the tunnel, wonderful people and amazingly professionally run. The adoption fee is also very fair considering how much it includes, getting a pet already spayed or neutered is a huge plus. I would recommend adopting from them to all who are looking for a furbaby to add to their family, Bravo SPCA!

They took care to send me pictures and hand feed my dog when he was too anxiety riddled to eat on…read morehis own. The owner was friendly, but the lady who was working when I picked him up seemed annoyed and handed me my dog over the fence which didn't feel safe. My only other complaint was that it was excessively noisy and I couldn't discuss my dog properly through it.

My sister recently died and my old mom, with a dog and cat of her own, couldn't take care of sis's…read moresweet old dog, a Boston Bull. Tiny Tails Inc. (Jeff and Tammie) fostered and found a home for her within a week. They let me know exactly what I had to do to get Fannie the dog ready for new ownership. Not only that, they really loved and appreciated the old gal. These two are dog angels, and a great local resource for the canine community. I really appreciate how much they care--they don't take their responsibilities lightly. Highly recommend. Thank you Jeff and Tammie!

We've been to so many groomers but Kaylee is by far the best we've ever had…read more Thank you Kaylee for taking such care of our pup Finley and for doing a FANTASTIC Job.

Amazing shelter with such caring staff. When we adopted our second dog, we had concerns about…read moremaking sure she and our first dog would get along and be happy living and playing together. The staff at helping hounds worked with us and our dog to find the perfect addition to our family! Our two dogs are best friends!

My mistake was going there on a weekend. Poorly staffed. No help. I waited fifteen minutes for a…read moretropical fish purchase and then left.

This pet smart is good I was able to find everything I needed and the staff went above and beyondread more

I attempted to adopt an older cat, after finally getting approved, the day I was to get him was an…read moreextremely cold snowy day. A feral cat that comes to me for food was again at my door, too afraid to come in. I called two hours before appointment to let them know what I was doing and they were very understanding. Another bad weather day I was to meet them at petsmart. I live in camillus and went to that one since they know I live there and the volunteer never once said which one, she was in clay when I called from camillus location. She then wanted me to drive to her house which I said I couldn't get there since I had a ride. I got a text that she was done with me and would give the cat to someone else. I wasn't going to say anything, but a month later the cat is still available.

I just wanted to send you a "Big Thank You"…read more The process of adopting Snowy (cat) from you and your foster organization - NYCATCOAL was efficient, smooth and quick. I appreciated it because I was so looking forward to having her join me and my family quickly. As a family member now, she is wonderful, a doll. Snowy is adapting quickly. Within a couple of hours she was walking around, eating and doing her necessities in her litter box. She follows me around like a puppy. She is still getting use to Bentley (dog) but has no issues with him. And he, none at all with her. We have set Snowy up for a general vet appointment for Tuesday, April 22nd. Basically, to establish a relationship with her and the Rockaway Veterinary Service Vets. Thank you once again for putting your trust in me and my family. Our adoption of Snowy is a serious and lifetime commitment regardless of anything to us. We are hoping that our reimbursement/contribution of $300 dollars which is nominal will help save other cats like Snowy. In the future, I would like to donate to your cat fostering organization. Please let me know how and where I can send our donation? Thank you again for Snowy. Our adoption of her means the world to us!

These people should be avoided at all costs . I took healthy kitten in and not even an hour they…read morekilled it and all it was , was a spay job . Find another place before they murder your dog or cat

I took my babygirl on November 6 to get spayed...I pick her up around noon..they called me to say…read moreshe is ready to go home...I bought the collar $11.00..so she will not lick the area where surgery was performed....I called them on November 12th..told them something is wrong she has a very crusty white hard substance on the surgery area.U left a message and someone called me the next day..some woman told me it is nothing to worry about sometimes it takes longer to heal... not to worry (NOT TO WORRY) the area is not looking like it healing ..I said she sleeps all the time..the woman said well she is getting older..this lady was rude and short with me..she was not the vet.....then she said take her to your VET !!.that will cost me alot of money..they didn't refer me to any of their vets..BTW she still has thst stupid collar on 10 days !!!!!it hurts me that she has had that collar on her... and she is 4 months old...she was very active playing with her toys all day and playing with her brother...now all she does is sleep...all day and night..she is a kitten!! she didn't sleep all day....she walks right by her brother not wanting to play with him...she was a healthy kitten before I took her to that horrific SANS......I am calling my vet tomorrow she needs to be seen....SANS DOESN'T WANT TO TAKE FULL RESPONSIBILITY ...THAT LADY BLEW ME OFF.....this is a very sad situation...go to get this done with your vet NOT SANS.....they do surgeries like cats on a converter belt..they do not care about your baby..it s just another animal to practice spaying..who knows if they are even licensed to PERFORM surgeries!!!! there needs to be a investigation to what is going on there.....I am going after them...this is my babygirl and she is family...cheap price and half fast job...is what you get here......

He needs to stay out of birds, and some of the furry animals. He needs to stick with reptiles. Was…read morecramped, smelled like dust ,bird toys had dust on them,,Makes you want to buy everything in this store.Also the kid working there, knows nothing about birds.Yet he gives the wrong info to customers .

If I could give this so called exotic pet store a zero star review because that is what it…read moredeserves. Living conditions for the poor animals are atrocious. Cages for birds are dirty, to small and no enrichment toys for them. Birds get stressed and do self harm. They need to be happy. Some of the birds are being boarded by customers. I would not let them take care of a maggot let alone one of my bird babies. The fresh water tanks with frogs in it had dead frogs. No humidity, water bowl or UVB on the chameleons. A couple struggling to shed due to lack of humidity. No UVB on the poor Bearded Dragons. They looked stressed and one had a sore on the top of its nose. Water bowls were way to small for them to soak and one looks very thin. Tortoise enclosure was dirty and small. Torts should not be housed in and see through enclosure. The large bunny's cage was disgusting and way to small for a small bunny let alone a bunny of that size. A lot of the animals are marked not for sale. Store pets!!! I hope they are not breeding them because the way these poor animals are kept would not produce healthy babies. The over all store was dirty, smelled awful and made me sad for the animals. People think they are saving animals from places like this when they buy them but they are making so they can keep the doors open and buy more animals to sell. Please do not purchase anything from this place. It's just awful!

We came to Humane CNY over thanksgiving weekend and were able to find a great addition to our…read morehousehold during the waiver adoption fees event they had going on. Financially we were able to give a donation during the holiday season in addition to buying all the essentials to bring our girl home. But it is nice that they have events such as this where families who might not be able to part with all that money up front can take home a new family member, spoil them a little, and hopefully give back throughout the year rather than just paying the adoption fee. I was impressed by how clean the cat room was and how happy the cats seemed. The volunteers didn't seem to know much about the individuals and the lady working at the front desk was a bit brash. I also do love that it is a non kill shelter. The only thing that brought it down to a 4 was just the harsh attitude behind the desk.

Very nice money raising event tonight. I might sound a little cynical but I'd much rather support…read moreanimals than people. They're honest and return your affection with no strings attached. If you're an animal lover, these people put every penny raised towards their work and won't ever bug you for more like the ASPCA et al. Please check them out.

Cute little shop that has unique pet accessories. You'll find things here that you won't find at…read morethose major national pet shops.

First time shopping here and I loved it! There are a lot of…read moreinteresting products for your dog. The owner of this business is very friendly, knowledgeable and passionate about what she does. She answered all of our questions about our delicate frenchies allergies and sensitive stomach. I would recommend this store! Plenty parking area.