My mistake was going there on a weekend. Poorly staffed. No help. I waited fifteen minutes for a…read moretropical fish purchase and then left.

This pet smart is good I was able to find everything I needed and the staff went above and beyondread more

This place is interesting. I don't really know what they specialize in. So I'll just say that they…read morespecialize in a lot. You can find dog food, fish, lawn care items, fencing, plants and clothes here. They have a unique assortment of goods and fair prices.

Made a regular stop at CountryMax in Dewitt on March 28, 2023 to stock up on dog treats, cat…read moretreats, birdseed and squirrel food. Jules was working the register and was extremely helpful in answering our questions regarding birdseed (sale items, best sellers, etc....). We were concerned about switching to a different brand of birdseed. Jules was extremely pleasant, professional and helpful. We love this stores variety. Everything from gardening, bird and bat boxes, items to assist pollinators, indoor plant pots, pet supplies, children's items, etc...

Not one of the biggest of these stores I've seen, but they are well stocked and clean. A larger…read morethan usual natural food section, which I really enjoy. Some of the associates are really stellar. I've noticed as a whole that this chain prefers hiring charismatic individuals. Animal habitats have always been clean. They have a cat adoption room, though it's not always in use. Prices are on par with other chains in the area. Always plenty of parking, and easy to access.

Petco on Erie Blvd. in Dewitt NY has provided me with more dramatic experiences than any business I…read morehave ever reviewed. In summary: While they are superficially friendly and pleasant to work with most of the time, when things go wrong their customer service is very lacking. My initial experience with Petco was good; We bought a parrot (Green cheek conure, the one you see in one of my my profile pics) at this store The lady in charge of the small pets area at that time (Peggy) was very knowledgeable, polite and helpful; we initially spoke with her first, then went home to think about it and returned to buy the parrot. We returned the next day (Sunday), Peggy wasn't there so we were assisted by a less knowledgeable employee (he gave us the wrong supplies for the bird, didn't know what food we should buy etc.) who fortunately is no longer there, and Peggy was later replaced with another less knowledgeable employee. We were buying the bird with a gift-card. At the register my daughter was so excited, with the bird / bird carrier in her arms looking forward to bringing the bird home. Unfortunately, one of PetCo's servers went down- the one the processes gift cards. The cashier could not process the gift card. The "manager" came over and explained that we could not purchase the bird until their issue was resolved; so I said "You're not going to take that bird away from her, because of YOUR issue, are you?" Well, they did- I'd been shopping there for years but they couldn't make any arrangement for me when THEIR system was down! It was easier for them to make a kid cry instead. I happened to know that any customer oriented organization should never be reliant on a single server. One other day, shortly after I took a photo like most good Yelpers do, the small pets manager comes up to me and demanded that I delete the photos taken, in her presence, or that I would be arrested by the police. She claimed it was against PetCo policy and they used the police to enforce it - for those of you that know anything about the police their job is not to enforce private company policies, thats a civil matter, so dont ever be intimidated when someone threatens you with the police for something like this. I cannot give the place one star because the fact of the matter is they have many decent staff member & no one has better prices on pet food than PetCo; so now that is all I use them for- you get a much better deal if you buy online + select in-store pick-up. Store is reasonably clean. Dog grooming services available

Sooo happy with my decision to bring my pup to this daycare. The staff is friendly and…read moreknowledgeable about a variety of dogs. The size of the building allows for indoor and outdoor space to play. They treat every individual dog as if they are their own. Price is better than other daycares I've seen. Can't say enough good things about Blue Collar!

From the owner: We provide dedicated, compassionate animal care that allows pets to stay in a supervised and fun…read morehome environment while their owners are away. We are proud to give our pets the highest quality care and are committed to ensuring the comfort and well-being of every animal we look after. Contact us today to learn more about our doggy daycare, doggie day camp, and dog grooming. Other services include: Dog Daycare Syracuse NY 13214 Dog Sitting Syracuse NY 13214 Dog Care Services Syracuse NY 13214 Puppy Daycare Syracuse NY 13214 Enjoy the day and have peace of mind knowing your pet is in good hands. We understand every pet is different and will work with you to ensure your animal has everything it needs to be happy and comfortable. We look forward to providing you dog products, dog vaccinations, and puppy daycare.

Great bird food selection and feeder selections. Most food is a little more expensive but well…read moreworth the money. It is no waste food.

A VERY special bird lovers place. I absolutely love going there & the birds love their fresh…read morequality food, feeders etc!

He needs to stay out of birds, and some of the furry animals. He needs to stick with reptiles. Was…read morecramped, smelled like dust ,bird toys had dust on them,,Makes you want to buy everything in this store.Also the kid working there, knows nothing about birds.Yet he gives the wrong info to customers .

If I could give this so called exotic pet store a zero star review because that is what it…read moredeserves. Living conditions for the poor animals are atrocious. Cages for birds are dirty, to small and no enrichment toys for them. Birds get stressed and do self harm. They need to be happy. Some of the birds are being boarded by customers. I would not let them take care of a maggot let alone one of my bird babies. The fresh water tanks with frogs in it had dead frogs. No humidity, water bowl or UVB on the chameleons. A couple struggling to shed due to lack of humidity. No UVB on the poor Bearded Dragons. They looked stressed and one had a sore on the top of its nose. Water bowls were way to small for them to soak and one looks very thin. Tortoise enclosure was dirty and small. Torts should not be housed in and see through enclosure. The large bunny's cage was disgusting and way to small for a small bunny let alone a bunny of that size. A lot of the animals are marked not for sale. Store pets!!! I hope they are not breeding them because the way these poor animals are kept would not produce healthy babies. The over all store was dirty, smelled awful and made me sad for the animals. People think they are saving animals from places like this when they buy them but they are making so they can keep the doors open and buy more animals to sell. Please do not purchase anything from this place. It's just awful!

I needed a new harness for my energetic dog. They invited…read moreme to bring her into the store, and helped with choosing and fitting. Properly, allowed me to walk her around the store to check out how well it worked. Definitely made the sale! On the way home, I stopped and walked my dog in a high arousal environment: the Nelson swamp unique area boardwalk! Their knowledge and helpfulness were outstanding. The walk was non-stressful! Thank you very much. Definitely going to be a regular customer for my dog and cat needs.

Supposed to get a free 14 pound bag of dog food and they would only give me a 5 pound bag because…read morethey said I must have gotten a 5 pound bag previously which only makes me eligible for that which I never get a 5 pound bag it's under new ownership and it shows

This is the best aquarium store in the area. The guy who runs it has been very helpful the few…read moretimes I have been in. He has different types of stones, plants, fish and fish products. I've gotten stones, fish and shrimp and all of it is doing well in my tanks.

Awesome family business with great pet products that are super healthy! You & your pets are always…read morewelcome! Big plus is your purchases help rescue auction mill puppies! Please support your small family business!

From the owner: We are a unique pet supply store located in Liverpool, NY. Purchases help dogs in need! We use a…read moreportion of our profits to help Pupp's get out of terrible conditions & into responsible, loving homes. We sell products from companies that give back to animals in need. We carry all natural treats & chews from companies that practice humane farming. Our store offers quality products at affordable prices. We strive to maintain a clean, sanitized store. #goodvibes #shopsmall #shoplocal #madeinusa