Two years ago we decided to move from BoA to Pinnacle Financial Partners. We wanted a local bank…read morethat gave us premium customer service and fewer fees. We did some research on some local FB groups and we got great feedback about Pinnacle. And we are SO glad we made the switch. While BoA has tons of ATMs, you can also get similar ATM access with Pinnacle...and no fees. The customer service here has also been stellar. The team responds super quick and always with amazing attitudes. Maybe this bank isn't as "shinny" as the big international banks, but we feel right at home here due to the great personal attention and flexibility we've experienced. Thank you to the Pinnacle Financial team for making this happen!!

So end of 2020 and very happy with Estate & Financial Strategies. We have shifted to quarterly…read morephone calls with Hank and continue to have great results with his services. I am upgrading from 4 stars to 5 given our experience with Hank and the full scope of planning. The key thing with our experience is I am able to ask Hanks team email questions and they help me with strategic ideas. If it is outside their expertise they offer up other experts that could help. Partnering with Hank we have completed an estate plan, trust creation, tax planning including a new tax planner and working through Roth conversions. We are very happy 3 years in with Hank and his financial planning and services.

I recently moved to Nashville and was looking for someone to handle my tax return. Previous…read moreaccountants I have worked with have caused unnecessary headaches, inducing stress at the thought of having to now find a new one in my latest place of residence. I met Amy Phillips (the owner) and decided to go ahead and give her firm a try (I had nothing to lose was my line of thinking). I can honestly say I had an amazing experience! Very professional, so speedy, documents were confidentially handled (one of the problems I have had in the past that made me hesitant in the first place in my search), rates were very reasonable, and Amy was very clear in addressing all of my questions, prompted me for information I hadn't initially given that was worth noting, etc. Overall, I am glad to say my anxieties and concerns have been overcome and I don't have to worry about who will handle my taxes in the future. I'll be using Phillips, CPA!

From the owner: TriStar CPAs, PLLC is a coalition of CPAs providing professional tax, accounting, consulting and…read moreadvisory services to support business clients and individuals as they make key financial decisions. We're positioned to help small businesses and individuals organize, streamline processes, and brainstorm with a disciplined approach to managing financial details. We'll be your guides and mentors as we equip you to face marketplace challenges, prepare for retirement, and strive for your goals.

Wes Woods Financial has handled all of my finances since I lost my husband several years ago and…read morewas clueless about how to handle his 401k. I started there and was so pleased that within the year, I turned over other monies from stocks and maturing CD's to The Woods group to handle. I have always been very pleased with the results, with their openness in how to handle my account and with the speed with which I can access my money with no hassles. The reps have advised me on specific purchases within my portfolio so that I can get the most from my money plus they offered items with the best tax breaks. I have recommended WWF to several friends because I am so confident in what they offer and in how they run the business. iIt has really helped me and given me peace of mind as well as safety and growth in my finances.

My wife and I have been using Woods Financial to manage our retirement portfolio for a few years…read moreand have seen great results. Rachel is fantastic and we feel that treats our investments the same as she would her own. We agree with the philosophy approach taken. This year, we had Woods do our tax returns and was well pleased with that service as well.

If I could give Vaden group/Elliott Davis a negative star rating I would. They were hired to be…read morebusiness managers for my family and businesses. When my addicted husband and I separated they took sides. They emptied and closed my bank accounts without my permission and drastically increased their fees. When my husband died they took money out of his accounts postmortem and then lost in court as they sued the estate for unjustified fees. They didn't forward mail and held onto checks and other important letters for months. The list goes on and on...

It's sad to see that the reviews are amazing and with me I have been ignored , no responses as he…read moreamended 2 of my returns and filed 1 return with issues now resulting in me owing money. So I'm hoping that I don't have to go further into detail and giving this company one more chance to respond to me before I provide emails , text messages this has been going on for almost 3 years I can't move forward with my returns from 2022 2023 and 2024 becasue of this. It's sad it's heartbreaking and frustrating

Gary is the consummate professional. I have no question about his integrity, effort, work ethic, or…read moreresults. He goes above and beyond and cares about every person he works with/for. Trust me and stop looking for a Tax Adviser, he knows his business and does what he says he will do. Jonathan

Its ridiculous. They do not enforce hoa rules. Our property values are going to go down in…read moreTruxton Village because they dont enforce rules and waste money. Thanks for allowing renters also. That wasn't supposed to happen either. Glad we are selling and out of there!! Also, how about our hoa president letting her boyfriend build our new fence. He tore down the entire fence! It all didn't need taken down. Then the fence they put up is shoddy work and not level. Shouldn't that have been a conflict of interest? They have broken so many rules its hard to keep up. I wanted to wait until we were moving to post this. Just beware if you buy in Truxton Village. Ghertner does not make them enforce anything. Those homes will end up being run down with cars parked everywhere.

Ghertner & Co. has been an absolute failure as a property management company. Communication is…read morenearly nonexistent, and when responses do come, they are vague and dismissive. Requests for receipts and proper accounting, especially for Special Assessments, are ignored, and their payment portal provides almost no usable information. They double charged the Special Assessment in January 2026, billing $312.06 instead of the correct $156.03. Manager T. Putnam consistently offers no details, no timelines, and no accountability. Major projects are mismanaged, including a mailbox construction on Alteras Drive that has been torn apart for months because required permits were never obtained. Basic maintenance is neglected. As of January 17, 2026, gutters have not been cleaned since Fall 2025. Homeowners are being charged a Special Assessment to paint homes for "damage" that does not exist, despite painting already being funded in the regular budget. HOA fees were raised from $120 to $233 while services for townhomes were largely eliminated. Vendor oversight is just as bad. Roofing work caused holes in multiple roofs, ongoing leaks, and even damaged HVAC lines, forcing one homeowner to replace their system at a cost of $10,000 with no reimbursement. A prior failure to clean gutters led to frozen pipes and a $10,000 insurance claim. This is a pattern of poor planning, lack of transparency, and negligence. If you have a choice, avoid communities managed by Ghertner & Co.

Emily in the branch was kind and helpful. She answered all of the questions I had and assisted me…read morewith my transaction.

I have had my investments with Fidelity for over 26 years.. During that time, I have only…read more been to a Fidelity office three times. Once was in New York to deposit a check, the other two times were at the Franklin TN office. After my experience dealing with Luke at the front counter in Franklin, I am ready to close my account. I needed to go to the Fidelity office to wire money to Mexico since I am planning to purchase property there. During my first visit, Luke acted like it was a big inconvenience to send the wire. Given the difficulty he was having, I sensed he did not do this often. I returned two weeks later to send money to a different account in Mexico that I would use to purchase the property when it was time to close on the deal. Unfortunately, Luke was still working the counter. This time, he made several odd remarks like : "How many accounts do you have in Mexico". Then he asked what the money was used for because "people" questioned him after the transaction. I said that I told you the purpose during my last visit. Then I asked what he said. He responded "To help a friend in Mexico pay bills". At this point, I was very upset and said no, it was to purchase property. He said, "we'll I didn't remember because I do a lot of wire transfers".. Really, based on his lack of competence, I would say he doesn't do many. I have received far better customer service at banks where I carry a fraction of the amount I have with Fidelity. I see no point doing business with a company that treats its customers so rudely.