We just got two poly wood rockers As in the past the…read moreservice and selection is the best Also they have furniture that is made from real wood not pressed board

Mike and Rusty are great! We are having a custom table made and brought in a Windsor chair to have…read morethe stain matched and Rusty was able to name the manufacturer, style, and stain from across the room. Incredible dedication to their craft. Look no further for your custom furniture. Pricing is incredibly reasonable, truly a steal. Everything they sell is of the best quality and they work directly with the Amish. One of the last businesses of its kind. They really love what they do. 100% worth the trip.

I ordered a mirror that had an expected delivery date of three months. It's been one YEAR and I…read moredon't have the mirror yet. No one from the store (Tysons Galleria) provides any updates on the status. Employees seem frustrated when inquiries are made. The only response I have received is that it is coming from Denmark. The store manager said he would keep me updated I haven't heard from him. Do not purchase from this store.....

While we were happy to work with Omnia in the store and were excited about our order (more than 20…read morepieces for our living and dining room), the delivery process has been a nightmare. We were initially told that the delivery time would be 12 weeks. Now, after 14 weeks, I'm learning that it will likely be at least another 12 weeks before our furniture is delivered (6 months instead of 3 months!). Communication and follow-up about delivery have been TERRIBLE. I cannot recommend ordering from BoConcept. Go with Crate & Barrel instead!!

We ordered quite a bit of furniture from Bassett. We were disappointed when the coffee table…read morearrived damaged. Not to mention the lamps we ordered were not delivered and I had to call to remind them we had ordered and paid for them. Only after they looked up the order, they realized they forgot to include them. Very disappointing experience. Furniture was beautiful but customer service needs to be improved.

I've bought a living room chair from here. In the last week I'm looking at sectionals. Pricing here…read moreis hit or miss. Don't be afraid to negotiate. Most furniture stores in my experience, absolutely will, or throw in a few freebies. I like their quality. The chair has held up for my son and I, along with a rather large dog. He can stay there! He seems to like it. Their sales staff are polite, friendly, and knowledgeable. Some furniture stores are pushy. This one isn't. Prices are up considerably. Yes I'll allow some inflation, but right now doesn't seem so good on the wallet. Their furniture selection is decent enough. If you're in the area, it would help to at least give them a try.

No one likes sleeping on the usual type of pull-out sofa, so I was looking for something better…read morethat didn't cost a fortune. I got a good one here. I was thinking we'd get a futon bed/sofa, but ended up with an actual sofa bed and we are happy with it. It's a small store, but he had a big catalog and was able to get it delivered within 10 days.

I highly recommend Gala Futons and Furniture if looking to purchase a very high quality futon frame…read moreand mattress. I looked everywhere and this is the only store I could find that had what I consider to be good quality and not a generic version like what you will find at Walmart. Thank you!

Wayne went out of his way to help me replace a part and repair my door lock. His knowledge is…read moreexceptional and he took the time to explain what I needed to do.

I LOVE this shop. It's my go to place to find unique gifts and great home hardware. Lynn and Wayne…read moreare great to work with on ideas and even my husband now counts on Lynn to help him find me a Christmas gift. If you've not been to this shop you're missing a great store to shop for decorating and gifts.

Great service, very friendly employee when I walked in :) Saw they had some loose vinyls and he…read moregave it to me for a very nice price! Would recommend coming here Limited store selection options because they're trying to sell everything but still some great items left

Great shopping experience without hovering salespeople!!! The upstairs warehouse is no longer open,…read moreand they will order items not available in-store. The prices are much better than the chain furniture stores. The salesperson discounted every item and included free delivery and a 2-year warranty.

The reason I chose Joybird over Wayfair is the presence of a showroom in DC…read more I saw the white of this fabric, over a different sofa ... very beautiful and comfortable but didn't want the pressure of maintaining white so I settled for green( which is the color of my existing sofa) I also wanted the barrel sofa .. which is displayed in black fabric at the warehouse .. honestly I couldn't choose between the Bryant and the barrel as both looked really nice. Taynsha my sales rep made sure I went home with a fabric package to help me decide .. it was very helpful. I bought this during president's day sales I'm so happy with my choice. Not only does it look nice, it's also so comfy. I find myself falling asleep for hours on my sofa. Something really foreign to me but thankfully is the main essence of this purchase.

Taynsha Carr was incredibly kind and helpful throughout our buying experience! I'd highly recommend…read morechecking out this location if you're in the area and looking for a couch! She was very knowledgeable and answered all our questions in a timely manner. Thanks again, Tay!

Love this for trying to find a steal. Crate and barrel has such awesome stuff but it's almost…read morealways out of my budget. The outlet lets me get a chance to buy some solid stuff that didn't quite meet the standards. Many of the smaller items like plates, cups, and tablecloths are still here and perfectly fine.

I have never hard turned so fast ....I was driving around Old Town Alexandria when I spotted a…read moreCrate & Barrel Outlet just sitting in the wild! Even though I had a meeting to make, I willed time to stop and did a quick drop in. This outlet had home furnishings galore: sofas, patio sets, florals, candles, dish ware, appliances, bedding, and even a kids section! Not only were all of the items on sale, I came on a day when almost everything was marked an additional percentage off...as much as 60% off. I didn't really need anything per say, but if I was not limited the trunk space in the back of my car I might have come home with a brand new bedroom set. If you are in need of stylish furnishing at a fraction of a price or even a new dyson or espresso machine, I highly recommend a stop at this shop!

Rosemary was so amazing and super helpful! She has a wonderful attitude and would definitely want…read moreto be serviced by her every time I come in there. :)

I've had an incredibly frustrating experience trying to schedule a free in-home design consultation…read morewith Crate & Barrel. First, I scheduled online, and less than an hour before the appointment, the designer canceled on me. While disappointing, I gave them the benefit of the doubt and rescheduled for the following week. This time, the designer, Lise, reached out to confirm the appointment--only to not show up at all. No call, no explanation, nothing. This level of unprofessionalism is unacceptable, especially from a company that markets itself as providing premium services. I wasted hours rearranging my schedule for absolutely nothing. If this is how Crate & Barrel treats customers during the consultation phase, I can't imagine how much worse it would be once a purchase is involved. Needless to say, I'm reconsidering spending my money here as this store doesn't value my time.