We just got two poly wood rockers As in the past the…read moreservice and selection is the best Also they have furniture that is made from real wood not pressed board

Mike and Rusty are great! We are having a custom table made and brought in a Windsor chair to have…read morethe stain matched and Rusty was able to name the manufacturer, style, and stain from across the room. Incredible dedication to their craft. Look no further for your custom furniture. Pricing is incredibly reasonable, truly a steal. Everything they sell is of the best quality and they work directly with the Amish. One of the last businesses of its kind. They really love what they do. 100% worth the trip.

The uniqueness, quality and style of furniture at BoConcept is amazing, though a little pricy…read more It's not comparable with any of the furniture showrooms I have visited physically nor virtually. It's very difficult to catch me when it comes to quality and style but I succumb to BoConcept.

While we were happy to work with Omnia in the store and were excited about our order (more than 20…read morepieces for our living and dining room), the delivery process has been a nightmare. We were initially told that the delivery time would be 12 weeks. Now, after 14 weeks, I'm learning that it will likely be at least another 12 weeks before our furniture is delivered (6 months instead of 3 months!). Communication and follow-up about delivery have been TERRIBLE. I cannot recommend ordering from BoConcept. Go with Crate & Barrel instead!!

We ordered quite a bit of furniture from Bassett. We were disappointed when the coffee table…read morearrived damaged. Not to mention the lamps we ordered were not delivered and I had to call to remind them we had ordered and paid for them. Only after they looked up the order, they realized they forgot to include them. Very disappointing experience. Furniture was beautiful but customer service needs to be improved.

I've bought a living room chair from here. In the last week I'm looking at sectionals. Pricing here…read moreis hit or miss. Don't be afraid to negotiate. Most furniture stores in my experience, absolutely will, or throw in a few freebies. I like their quality. The chair has held up for my son and I, along with a rather large dog. He can stay there! He seems to like it. Their sales staff are polite, friendly, and knowledgeable. Some furniture stores are pushy. This one isn't. Prices are up considerably. Yes I'll allow some inflation, but right now doesn't seem so good on the wallet. Their furniture selection is decent enough. If you're in the area, it would help to at least give them a try.

I can't recommend Ayman enough! I love working with him, as he will make sure you get the exact…read morefurniture you need and want. We went to see him 5 years ago after just moving to our place and were in need of 2 couches--1 sectional and another sofa bed. He is patient and kind and does not drive a hard sell or slimy sell either. He is sincere and will take the time to work with you. His showroom is on the smaller side but has the right number of pieces you'll need as a model to what you're looking for. The key is his catalogs. He's able to work to find what you need by using his catalogs and showroom in combination. I showed him a picture of the type of sectional we were looking for and he made it happen. Five years later we still love it and it's a beautiful comfortable piece in our family room. The sofa bed also was great and another statement piece in our home. Recently I was looking to upgrade my daughter's bed from her toddler crib and had a few pictures on Amazon of the bed I wanted to get her but didn't trust buying such an important piece of furniture from Amazon. I rather would order from a reputable furniture store. So I came to Ayman again and he took a look at the pictures and found me similar ones in his catalog but nothing exactly the same. He reassured me that 1 of the options were doing to worth ordering from Amazon as the wood and construction looked solid. This shows what amazing salesman he is! He actually encouraged me to buy the Amazon bed, and connected me with his trusted colleague to assemble the bed. He then sold me a fantastic mattress to go with the bed at a great value, high quality mattress for my daughter. The whole transaction was smooth and pleasant and enjoyable! He delivered the mattress personally with his daughter and you can tell he's a hardworking family man. We're lucky to have gala futons in the neighborhood as I wouldn't hesitate to go to him for any furniture needs!

I highly recommend Gala Futons and Furniture if looking to purchase a very high quality futon frame…read moreand mattress. I looked everywhere and this is the only store I could find that had what I consider to be good quality and not a generic version like what you will find at Walmart. Thank you!

Wayne went out of his way to help me replace a part and repair my door lock. His knowledge is…read moreexceptional and he took the time to explain what I needed to do.

I LOVE this shop. It's my go to place to find unique gifts and great home hardware. Lynn and Wayne…read moreare great to work with on ideas and even my husband now counts on Lynn to help him find me a Christmas gift. If you've not been to this shop you're missing a great store to shop for decorating and gifts.

Great service, very friendly employee when I walked in :) Saw they had some loose vinyls and he…read moregave it to me for a very nice price! Would recommend coming here Limited store selection options because they're trying to sell everything but still some great items left

Great shopping experience without hovering salespeople!!! The upstairs warehouse is no longer open,…read moreand they will order items not available in-store. The prices are much better than the chain furniture stores. The salesperson discounted every item and included free delivery and a 2-year warranty.

Shoutout to all the ladies who assisted me in purchasing the Briarwood sofa bed at JoyBird! They…read morewere super helpful down to pulling it out so I could see the back, pulling out the bed, and letting me spend time trying out the mattress. And very patient as I picked fabric as well as the ultimate decider...could I stretch out for nap times? They made shopping a pleasure. The cost was more than comparative. The delivery was flawless too. I love this couch and would definitely recommend it to anyone. Even more important was the sales people who were efficient, patient and made shopping easy and fun.

Taynsha Carr was incredibly kind and helpful throughout our buying experience! I'd highly recommend…read morechecking out this location if you're in the area and looking for a couch! She was very knowledgeable and answered all our questions in a timely manner. Thanks again, Tay!

Love this for trying to find a steal. Crate and barrel has such awesome stuff but it's almost…read morealways out of my budget. The outlet lets me get a chance to buy some solid stuff that didn't quite meet the standards. Many of the smaller items like plates, cups, and tablecloths are still here and perfectly fine.

It's closing and it's crap. Drove from Cape May County because I thought they had a table I wanted…read more Every item in the place was chipped and messed up. Looked at the dishes and such. Here's the thing- sales at Crate & Barrel are better.

Rosemary was so amazing and super helpful! She has a wonderful attitude and would definitely want…read moreto be serviced by her every time I come in there. :)

I've had an incredibly frustrating experience trying to schedule a free in-home design consultation…read morewith Crate & Barrel. First, I scheduled online, and less than an hour before the appointment, the designer canceled on me. While disappointing, I gave them the benefit of the doubt and rescheduled for the following week. This time, the designer, Lise, reached out to confirm the appointment--only to not show up at all. No call, no explanation, nothing. This level of unprofessionalism is unacceptable, especially from a company that markets itself as providing premium services. I wasted hours rearranging my schedule for absolutely nothing. If this is how Crate & Barrel treats customers during the consultation phase, I can't imagine how much worse it would be once a purchase is involved. Needless to say, I'm reconsidering spending my money here as this store doesn't value my time.