We went today (3/13/2021)! I really enjoyed it! I've never been to an aquarium and I imagine this…read moreis a great place for a first timer or an any timer! There were 9 of us, most of which have been to an aquarium before.... we ranged from 5 to 70+ years old! It took us about 2.5 hours to see all the winter time exhibits. Which is plenty of time for a 5 and 6 year old! Definitely does need some touch up in the cosmetic department but overall it was a great experience. I really loved how they had various "touch pools" where the kids could touch the different sea things, from shark casings to manta rays! Absolutely amazing! My son was really disappointed though the main thing he wanted to see was an octopus, while they had 2 of them they both were extremely small. Which a full grown octopus is probably dangerous, or even hard to upkeep it would have been nice to see one that was slightly bigger. They do require you to wear a mask and overall the exhibits and guests do pretty well with social distancing except under the shark exhibit..... it gets pretty crowded in there. We got to see a Sea Lion show which was amazing! Highly enjoyed that, it's so amazing that they're able to train the Sea Lions to do all kinds of cool stuff. I mean I've seen Free Willy and various other movies before so I knew it was possible but it's a whole different thing to see it in person lol! I do recommend if they're not going to have staff at all of the exhibits to put signs up that say "please don't tap on the glass" because I guess not everyone has seen Free Willy or even Finding Nemo.... I had to tell a grown person not to top on the glass and he's like "why?" I'm like would you want someone to keep knocking on your door or window?! Like come on people! They also have animals that don't live in the water like Marmosets! (My favorite animal by the way). As well as other monkeys! They even have butterflies! The butterfly exhibit is really cool! Definitely check that out! TWO butterflies landed on me! I guess I'm extra lucky.

I had a lot of feelings about this place. Let's start with the positives! We had a great time with…read moremy 6.5 month old son. The staff was amazingly helpful. The touch pond in the entrance was awesome. Loved the butterfly room. We went in the winter so I can see how in the summertime it would be even better. The parts I was disappointed by was; the aquarium experience is pretty small. And the whole facility needs to be updated...it seems like it was in great shape ten years ago but now needs some real attention. Also disappointed in the fact that in the sea lion show, they talk about using reusable water bottles instead of single use plastic to help save sea life (GREAT MESSAGE) and then have only ONE water fountain and it's not even in the aquarium, it's once you exit. So overall it was fun, my son enjoyed it, but it's in desperate need of an update.

Amazing staff and great assortment of products. Great advice as well. Highly recommend.read more

Great store! More than always helpful!…read more The store is fantastic. Usually has most things in stock even hard to find items that you can't find in chain stores like Petco etc. , and one thing they have that doesn't exist in a chain store ---EXCELLENT CUSTOMER SERVICE! Anything you need they're extremely helpful and happy to find or get. I had my dog training classes here, and that's how I started coming to this location; but I have to tell you the customer service from the store is unrivaled. If there's something you need, just call and check on it. They're happy to check in stock, They also have a website you can order through that too, 99.9% of the time what you're looking for is a stocked item,and on the rare occasion that it is not or you have an item as I did a special cat food recommended by the vet they did not have on the shelf they called another location, had it there for me the next day! I also have a bad back and I cannot carry large bags of dog food for my dog....put my back out once they had the food delivered to my house free of charge which is a service they offer as well; if I go to the store, they are happy to bring it to my car for me if needed. In short, go here, I highly recommend it.

Store is always very clean and well stocked. Groomers do an amazing job and treat my dog so well…read more Staff is welcoming and helpful. I always have a pleasant experience there.

Best neighborhood pet store. I've been shopping here for years for my dogs. The staff are always…read morefriendly and helpful. I've asked them questions about items for my dogs, in particular recommendations for dog food and they were knowledgeable and very helpful. The store is also clean and organized. I will continue to shop here for my animals.

Good store, they have dog food.. reward program kinda wack but I'm just buying food..read more

Large selection and they usually have what I need. They open at 9:00am, but today, no one there…read moreuntil 9:15. No biggie, but a little frustrating.

I love to support small businesses and this is a great place to shop…read more They are friendly and helpful and have a large selection and good prices. You're business is appreciated here. Check them out!

Favorite pet store on Long Island. The owner is incredibly kind and knowledgeable. They special…read moreorder food for my k9 pack like it's not a problem at all. My daughter is always made to feel welcome and interact with the animals. Many thanks for their service to the community.

Puppy scam, Just got scam after I tried purchasing a puppy for my daughter. After I made first…read morepayment, they stop replying to my numerous text and emails. Please for your safety, Do not purchase from this website. You will regret it honestly. I could finally purchase from stiellecznar257@gmail.com George was referred to me by my coworker. Thank you so much George.

I never went in, just called them... and the interactions I had left me not wanting to deal with…read morethem at all... I spoke to three people, called two stores, was dealt with rudely, then left an email and someone named Chris called me back and the interaction wasn't any better. I simply wanted to know the price of a specific puppy, which they don't give out due to "store policy" (tho I note they do list prices on one or two online pups, so that's weird)... they give a heavy push for you to come in and meet the puppy before finding out what it costs. But I certainly am not willing to bring my family out to meet a dog that I don't know if I want or can afford... he asked me my budget (which is a sale tactic to qualify the customer) and I deliberately quoted low (3k) and he said, "don't come here if that's what you want to spend." Of course, that's not my actual budget, but damn, talk about alienating a potential customer... he was very condescending, arrogant and pushy. I was on the phone with this dude for 15 minutes before he could give me a price on a pup (and it wasn't the one I was asking about, but by now I just wanted off the phone). Overall, Chris was all output, little to no input. Just a lot of talk about how great they are, their big blue ribbon and so on... but none of it was what I wanted to know, which was how much a specific pup cost. Evidently the problems with this place lie with management, because every person I spoke to there was the same. They're a hard sell bunch, and they want you in the store, but if that's the case, why bother listing a freaking phone number, then? Why not ask questions and see what I'm looking for and try to help? I guess they're a big deal, but there's no way I would ever do business with someone who acts like a stockbroker or would I recommend anyone else to use this place of business.

New owner. Can't speak about prior operator and complaints. This owner/ operator is a great Vet…read more Caring and helpful. Followed her from her prior location. She is the best!!! Would not take my animals anywhere else

Very unprofessional scheduling service called me the day of my puppy appt to cancel because they…read morecan't have the groomer waiting for my puppy when the time was available and scheduled.

Brought my Dog in for a bath and nail trimming. Made a 10 o'clock appointment to drop him off with…read morethe groomer. After inspecting him for any issues, they took him into the back. Leave for 5 minutes and Petco calls me. Let me state we have been going for over 2 years with NO issues. The groomer says I have to return to get my dog they are not working on him because he growled. "It's not safe for groomers or the dog." I had to go back. Waited over 10 minutes to pick him up, nobody at the desk. I had to call the store for a manager so I could get the groomer to come out with My Dog. He was happy as can be. The groomer said they couldn't work on him and I should see a vet. I picked up my dog, touched his paws, back, butt with no reaction. Even had the groomer touch him. She said the last groomer that saw my dog was fired for being rough with the animals and maybe she was rough with my dog. No manager ever came over and the groomer said "sorry maybe comeback next week for a nail clipping to start over". NOT GOING to happen, having family over for thanksgiving and will have to do it myself. I'm so very disappointed. Petco traumatized my dog for grooming apparently and nobody told me about her being fired until today. And when my dog walked in, btw, he rolled onto his back, as he usually does, and she touched him all over while his tail wagged. Something seems odd here.

ZERO stars!! I have been receiving grooming services for both my dogs, one 12 and one 7 for there…read morewhole lives. We followed the amazing PHIL to this location. Since the passing of Phil, we have gone through 3 groomers because they can't keep staff. I have always gone with the flow and understood. Today when I went to drop them off to the 4th groomer, I was explaining my one dog, 5 YEARS AGO, got a clapsed trachea she is totally fine but sometimes honks when stressed. AGAIN has been groomed for the last 5 years almost every 6 weeks. She tells me she can't her, its policy. There was no work around, no trying to help, just nope cant take, after 12 years to same place. MAKE IT MAKE SENSE!