ZERO STARS IF I COULD I was released from the hospital and was advised to seek chiropractic care. I waited outside for them to open for 36 minutes in extreme pain. It's my fault I should have checked the hours before arriving. I was 2nd in line when they opened and asked if they are accepting walk ins. The lady at the front is extremely rude, she rolled her eyes and said to come back at 10:30am. I asked if I can compete the forms while I wait and she said she rather check in the existing patient behind me. Leaving and taking my business elsewhere read more

Great spot! Weekly maintenance and the Dr's are all great! I use the Carmel Mnt location, but there are offices everywhere. If you're looking for the quick adjustment or a PT program... hit them up! read more

I have been using The Joint Chiropractic for over 10 years across three different locations, and this is by far the worst branch I have ever experienced. They are extremely dishonest, manipulative with wait times, and completely disregard their patients' time. Here is what happened to me over the last three weeks: 2 weeks ago: I checked in at 1:15 PM and waited for 50 minutes. Only one person was ahead of me in the lobby, but I watched 4 people who arrived after me go in within 5 to 10 minutes. When I asked the front desk staff, Gaby, she explained that if patients check in earlier, she tells them the exact time to return. Once they come back at that designated time, they get to go in right after the current patient finishes--meaning they were constantly jumping ahead of those waiting in the lobby. 1 week ago: I arrived at 4:25 PM. Gaby wasn't at the front desk, so Raymund checked me in and said I was all set. After waiting 20 minutes, Gaby showed up and bluntly told me I couldn't be seen today and should go home. When I explained that Raymund had already checked me in, she rudely asserted that if I don't check in specifically with her, it doesn't count. When I argued back, she claimed she was "making an exception" for me today, while completely dodging the question of what Raymund's purpose even is at the front desk. She then told me afternoon hours are too busy and advised me to come in the morning when it's much quieter. Today: Taking her advice, I showed up in the morning at 10:30 AM. Gaby told me there were two new patients, so it would take longer, and explicitly instructed me to return at 11:30 AM. When I asked if I could track the waiting list online, she said no and promised she would manage it and get me in right on time. I returned at 11:20 AM and let her know I was back. I ended up waiting until 12:10 PM while watching others go in. When I confronted Gaby about why I was forced to wait an extra 40 minutes after coming back strictly at the time she set, she didn't offer a single word of apology. Instead, she coldly remarked, "You are just one of 135 patients I see a day," and told me the grandmother who went in before me had also waited 100 minutes. She then sarcastically told me that if I don't want to wait 100 minutes, I should drive to the El Cajon location--a branch that is 40 minutes away. I don't mind waiting if there is transparency. But because of her terrible estimates and moving goalposts, my entire family--who was waiting for me so we could have lunch together--got completely exhausted and stressed out. My kids even blamed me for not keeping my word. This place will waste your precious time and give you extreme mental stress before you even get to see a chiropractor. After 10 years of loyal membership with The Joint, I am deeply disappointed. I strongly recommend avoiding this location at all costs. read more

"I've been going to The Joint Chiropractic for over 2 years now and always have an amazing experience with Dr. Joe and Dr. Rey. It had been over a month since my last visit, and I was having really bad knee and shoulder pain. After my adjustment with Dr. Joe, the pain went away within seconds. Both doctors are knowledgeable, caring, and professional--and I love that the clinic is so close to home. Highly recommend!" read more

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First time here. I've always gone to the one in Atlanta, GA. I love Alex. He 'moved' me. I'm super happy with his work. I will definitely come back. Was told that I'll be in good hands whichever day I come. I will definitely try a different day just to give others a try-out. read more

My boyfriend and I drive to this specific location every Sunday to see one doctor in particular. With him, we totally feel like we get our money's worth. Staff is overall very friendly and they maintain a clean space. read more

First time going into any chiropractor place and can say the joint made it worth it. They took quality care of me and made sure I knew what was happening with every step. Would recommend to other first timers as well. read more

I avoided going to the chiropractor for a long time because it was too expensive and time-consuming. But my body was in rough shape and badly needed an adjustment. That's when I decided to check out The Joint--and I'm so glad I did! Their business model really works: no appointments, just walk in and wait (which is never long). The $29 initial consultation was a great deal, and I walked out feeling noticeably better after my first adjustment. Over the next few months, I continued with weekly treatments, and now I can sit at my computer pain-free. Dr. Ray is fantastic and has helped me stay upright, but honestly, all the doctors here are excellent. If you're looking for convenient, affordable chiropractic care, I highly recommend The Joint! read more

The doctor was great, friendly, professional took care of my issue. Very satisfied. Paid for several visits with credit card. Then the next month I see on my credit card statement I was charged $79.00 . Called and was informed that is a reoccurring charge, $79.00 for ever and ever. Asked for a refund since I was not even in the office during that period. NOPE no refunds. You can fill out a form and if approved I can cancel. Waiting to see if I have been approved to cancel. Sorry but I will never return even thou the doctor was great. read more

I had a very frustrating experience with this location. On 12/30/2024, I twisted my lower back around 6 p.m., and I remembered hearing about "The Joint Chiropractic." I rushed over, hoping to get some relief, but when I arrived at 6:51p.m., the office was already closed--even though their website clearly states they close at 7 p.m. on weekdays. No one was there, which was disappointing. I decided to return the next day, 12/31, when I arrived at 11 a.m., only to be told that they weren't accepting new patients due to it being New Year's Eve. I was suggested to try the Mira Mesa location, well. Ok. 20 mins away. I left a nice smile to the beautiful front desk lady, then gone. What else I can say. Then, I called the Mira Mesa location, and they explained that they were also unable to take new patients due to being short-staffed and handling overflow from other locations. This was my first visit, and it will definitely be my last. If you're going to advertise that you accept new patients and walk-ins, you should honor that, no matter the holiday or staffing issues. unprofessional! that's all I can say. read more

Dr. Joe is great! I love his bedside manner and the time he takes to adjust all of your problem areas.

Dr Dennis and Gabby were so kind. Brought my daughter in for pain and feels much better.

I have seen doctor lars and doctor joe both have been great! However the new team member Dr Loren is not great she didn't ask what I needed worked on, went on to crack my neck did it wrong and had to re do it. I have not been able to move for 3 days had to call an ambulance to come get me from my home to get care. For perspective I have been going to the chiropractor for almost 20 years now since I was a kid because I had scoliosis. Never in my life have I been this messed up after a visit. AVOID dr Loren. read more

Talk about influencers! Jen G, you are a godsend for your recommendations. If you know Jen, she posts pics and tips daily wherever she goes. The Joint is one of her many homes away from home for a good reason. Dr. Derek, Dr. RAY, Venus and the rest of the team here are PHE*NO*MEN*AL! Plain and simple. Venus gets the process started out front with paperwork and information about their services. Drs. Derek and Ray provide the SNAP, CRACKLE and POP that keeps your body aligned and functioning properly. Not overly aggressive nor passive. But thoroughly working to get deep results if needed. They don't rush you through, as I've experienced at other locations. If you have any chronic issues that western medicine hasn't been able to cure, give this office a try. You'll be glad you did! Keep on Yelp'n! read more

Let me start off by saying I was terrified to ever visit a Chiropractor. The Joint - and all it's staff, has completely changed my perspective. After the first visit - I was hooked. Dr. Joe is the best!! I read a LOT of reviews before choosing the right place, and everyone raves over Dr. Joe! The reviews match the service! I am now a firm supporter of chiropractic art, and my lower back would agree. read more

Amazing docs that provided great treatments! Super friendly staff. Highly recommend!!

After months of hearing about this place and the fabulous Dr. Derek from my bestie Jen G. I finally got an adjustment. Jen G. never lies. He is amazing. Just check in and the doctor will be with you shortly. I do drive up from Temecula, totally worth it. All back in alignment. I've had a couple of adjustment and I feel great. Very nice office with the nicest people. Highly recommend. read more

The Joint Chiropractic - Waiting area. - Chiropractors Near Me - San Diego, California

I'm grateful for Dr. Joe at this location and highly recommend him. He is a compassionate and skilled chiropractor! I am recovering from heart surgery and trust him to adjust me with sensitivity to my recovery needs. read more

We drove 45 minutes for an apt at 4:30 PM. At 5PM, we asked how long we should anticipate for our visit/apt? The girl at the front desk sharply replied, "I can't tell you that!" He will get to you when he is done with the other patients." I then responded that I saw about 8-10 people go back while we were in the front waiting area and would like to know how many patients are ahead of us, she curtly responded, "I can't tell you that-at least 2." If you are going to run a successful patient business, it all starts with the first touch points and hire someone who is kind and can at least tell you how many patients went ahead of you while you were in the wait area. Going on a 45 min wait and have watched everyone else be sent to the back for treatment. read more

Why say walk in's welcome but refuse to take me?? And then a gentleman went in after me they took him no problem??? Don't come here if you are in pain they don't care read more

The Joint Chiropractic - Building - Chiropractors Near Me - San Diego, California

I go to Dr. Ray & he is amazing. I always leave feeling better than when I went in. He is very knowledgeable and knows which spots to hit for whatever it is I am dealing with. Highly recommend. read more

The Joint has great doctors and I've been a patient for many years, even recommended the service to others (and got a friend joined and became a patient). Front desk is flippant. Unfortunately, the business/admin side has left a lot to be desired. 3.5 MONTHS of being UNREACHABLE due to phone issues. NO ALTERNATIVE WAYS to reach the business was provided, even after issues were raised to the manager and suggestions were conveyed multiple times to provide ways to reach the clinic (at the very least, update the voicemail to notify people and repair ETA). Other ways would be much better, text or e-mail with timely response. Voicemail greeting does NOT notify paying patients or potential customers about phone issues and that the office is NOT able to receive messages or is reachable. Voicemail greeting still says hours have changed since May 11, 2023 (a year ago). It's IRRESPONSIBLE to let callers think the phone is working and callers leaving messages NOT knowing it's NOT. It's UNACCEPTABLE as a MEDICAL FACILITY to be UNREACHABLE for 3.5 MONTHS (since November 2023 and counting!) with NO ALTERNATIVE WAYS to reach the clinic and NO ETA of when the issues will be fixed. It's very important that patients are able to call (or text or e-mail, if phone is not available) to know which doctor is present and available (in addition to regular schedules, due to vacation or illness or other absences), wait time, availability before closing. WASTE of time of driving and not having the doctor available or long wait time when we have to rush out and not knowing if we could be seen towards closing time. The fact that business/admin continues to DISREGARD these issues or make a single update is mind-boggling! read more

Let me begin by explaining that I should be considered somewhat expert in receiving Chiropractic care. I have been going to chiropractors for 3 decades. I have used chiropractors to fix physical issues many times. There have been some years when I made weekly visits. I have been to more than five different chiropractors in the past 20 years in San Diego. I have been going to this location of The Joint for six months (since July 2019). Dr. Derek is very good and very popular as a result. My friend says there are days when he has seen over 80 patients. With as much practice that he gets, it's no wonder he is so good! 5 stars all the way for Dr. Derek. The girls that work at the front reception are also very good. They are friendly, helpful and efficient. 5 stars for them as well. There were two visits when I didn't get Dr. Derek. This is where I have to say that not all visitors would rate this location 5 stars. One adjustment was ok, not great. The other visit was simply a complete waste of time. So, be aware that the five star reviews you see should be attributed to visits w Dr. D. I would give only 2 stars and would cancel my membership if it weren't for him. When he is not there, i simply change my plans and go back on a different day. The #1 reason I joined the Joint when I already have 4 other good chiropractors I can visit is because you can walk in without an appointment. This is a huge benefit/feature for me. Another benefit is affordability. The monthly rate is very reasonable. I currently teach tennis every day. It is what I love to do. As a result, maintaining my health is a high priority for me and maintaining my spinal alignment is important. Dr. Derek really does a great job for me! read more

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dr. ray rrrrrrrocks He was so patient with my finicky grumpy in pain attitude . I suspected I would just pop in for business as usual . But he took so much time stretching and addressing The real root of the problem ( the spinal vertebrae between my shoulder blades!) I left feeling seen and heard . My shoulders finallly can relax and I have a normal posture today , not a Quasimodo hunch back . read more

Dr. Lars Younhquist is seemingly a wizard of healing. His touch is soft and precise! I would recommend him to everyone! Go give yourself the attention and care when you are ready! The entire office is a delight and I go there every week as a preventative measure. I get work done on my neck, my back, my hips, and I enjoy our conversations! Best wishes! read more

The receptionist Donivian was nice and welcoming. Dr. Raymond was patient and detailed to explain why I have the headaches. He also provided me the home treatment instructions. I feel much better after Dr. Raymond's treatment. Thanks a lot! I'll be returning. read more

I am grateful for the various Joint locations I have visited over the years as I have moved around California and want to ensure that I acknowledge this specific location and it's chiropractors for their greatness. Specifically, I would like to thank Dr. Derek who I saw during my first pregnancy for weekly adjustments as my pregnancy progressed, and during my current pregnancy, also for weekly adjustments, Dr. Joe. I do believe adjustments contributed to an "easy" non medicated labor with my first and hope the same with my second delivery. As a pregnant mom and throughout my journey I have personally benefited from these weekly adjustments and the attention to care from the Chiropractors at The Joint and believe in the importance of adjustments as our bodies are ever changing, even post partum with nursing and carrying a toddler. The front desk is always so friendly and the office is always clean, there is no wonder why they have so many clients. I would recommend pregnancy adjustments if your doctor has cleared you for them, with Dr. Joe who is at this office full time now and you won't regret it. read more

Checked in just now, only to be told I couldn't be seen at 4:35pm. They are open until 5pm, and I have a membership. To say I'm severely disappointed would be a compliment. I've never had this issue before with this company. read more

Dr. Joe and Dr. Ray are amazing!!! However, there is a receptionist whose there primarily on Saturdays and she is very rude. I just tried calling to see if Dr. Ray was in to adjust my infant daughter and she rudely told me she did not know the schedule and was very blunt and seemed annoyed by my questions. She's also been rude to me before in person. As a loyal the Joint patient since 2021, I would suggest hiring someone else who treats customers respectfully especially if you want them returning.... read more

The Doctors are good especially Dr.Ray. The front desk is very unprofessional and her body language very irritating. I had questions about the automatic renewal and she was very annoyed with my question. No manners and very rude. I wanted to be a long term patient but no thank you! I can't deal with disrespectful front office while I m in pain. read more

Last year my back was a mess. I didn't know it was a mess though until I took a business trip and was carrying around a desktop replacement sized laptop (~15 lbs) in my backpack and walking around a different city. I got back to the hotel and my I could barely stand on my feet due to the pain. Once I got back into town, at the recommendation of a friend, I came to this location in CMR. My first visit was with Dr V and she found the issue with my lower back and once I was realigned, it was a night and day difference. I was able to move and not be in excruciating pain. Since then I've been going back 2-3 times a month, if not more, to continue being adjusted. Everyone else (Joe, Ray, Vaness --hope I spelled that right) that I've seen since has been friendly and helpful in my journey to be pain free. read more

Very disappointing business practices. Be careful that you don't get package because they don't allow any transfer to family member if someone can't use sessions. They also cancel packages without warning or notification. Caution! read more

I've been visiting this Joint Chiropractor for close to a year now and Dr. Ray is percent consistent in the care he gives. He listens to my needs, puts in the extra time (if needed) and sends me off my way with a smile. I honestly didn't know what a good adjustment was (after seeing another chiro for a year) until I started seeing Dr. Ray. He has made me a believer of chiropractic care and I highly recommend seeing Dr. Ray at the Joint in Carmel Mountain. They are really good about following COVID-19 protocols and cleaning/sanitizing in between each patient. I haven't had a problem with this and have felt safe at every visit. Also, Dr. Ray doesn't keep you laying face down with a mask on which I appreciate! read more

I had a great experience today and I wanted to post this. I was happily greeted when I came in by the wellness coordinator (Venus). They were working through a new system but she was very efficient in checking me in. She is always bright and cheerful. This location has alot of foot traffic so expect a wait...but it is worth it. While waiting, it's always interesting to see the people coming and going. If the line is long, do some shopping, get gas, snack. It worth it. Any of the doctors are great. I've seen Dr. Derek and Dr Joe a bunch of times. Each are amazing. They take their time and understand what your issues are. Other locations have 'no wait'... wonder why? Hmmm. read more

The Joint Chiropractic on Carmel Mountain Rd offers excellent customer service. Kudos! Unfortunately, the Mira Mesa branch needs more training in customer service. read more

Really nice and professional. There later hours really help with my schedule. All the Dr.'s are great and front desk staff are very helpful, especially Donovan. read more

The chiropractors for the most part are excellent. I've been coming here on and off for over a year. My three-star rating is because of the wait time. It is not uncommon to have to wait 20-35 minutes or longer. They don't seem to consistently have three chiropractors working at once. Several times, I drove out here and left because of the wait times which is very annoying. Only six chairs in the waiting area which is it enough. Place is clean but being greeted by loud heavy metal music playing in the lobby adds to the annoyance. read more

This joint chiropractic is awesome, you can't go wrong with any of the doctors but Dr. Joe is my favorite and he's there on Saturday's which makes it very helpful for those times you need an adjustment on the weekend. Not to mention they have the best front staff, especially Donovan, funny and always willing to help! Thank you all for what you do! -John S read more

I was visiting San Diego today to see family, my sister and I dropped by the Carmel Mountain clinic to get adjusted. The staff and both doctors were very friendly and welcoming when we arrived. The clinic was very clean and they were keeping up with COVID-19 protocols. My adjustment with Dr. Ray was excellent and on point. I definitely was having immediate relief and was feeling more relaxed afterwards. My sister had a great adjustment with Dr. Coppolino and her experience was stellar as well. Both doctors were very friendly and positive! Don't think twice about stopping by, just stop by at this location and be ready to receive excellent care! 11/10 experience for sure. read more

Just experienced the rudest front desk person. Sure they close at 5, and I got there at 4:58. I get it if the doctors have patients and I won't be able to get seen, but the guy seriously didn't have to be rude about it, or give me attitude. I've experienced this at some of the other locations, but I did not expect it from this from Carmel Mtn location. I won't be returning. This was one of my favorite locations too. Very disappointing. read more