Malak Jewelers are very fair, so accommodating and hospitable. I love their customer service every…read moretime I've come here and I always recommend them when someone is looking for a reputable jeweler. They have a beautiful selection of fine jewelry, vintage jewelry, and watches. I always enjoy browsing around, and they are very attentive and friendly. Not only can I come here with confidence for purchases that I will love for a lifetime, but I can seek repairs as time passes for pieces that I still cherish and entrust that my pieces will be cared for and treated with care and appreciation.

I had a favorite bracelet break a link and I brought it in to Malak Jewelers and they fixed it on…read morethe spot at no charge. What amazing customer service. I will always go to Malak Jewelers from now on. Manelle was so kind and helpful. I really appreciate that lovely treatment.

They destroyed a vintage watch that I bought from them and then told me twice that I would need to…read morebring it back to them for an estimate to get it fixed - why would I pay them TWICE to fix a watch they destroyed - I would think again - there are so many other fabulous jewelers in Charlotte - think again before going to Brownlee.

They have a nice selection and all, but the sales were a bit pushy. And for all their talk…read morewonderful prices ("I can't even buy them wholesale at these prices anymore!") a little more research proved them to be less than competitive. Allow me to reconstruct a recent visit: Stephen K.: Hi, I don't know anything about rings BrownLee: Do you want a solitaire? Stephen K.: I'm not 100% sure what that means, can you show me one? *BrownLee produces a ring* Stephen K.: Oh, no, I don't think that's her style. I want a little less BOOM and a little more complexity BrownLee: Well, this is a GF6blahblahblah Stephen K.: I don't know what that means BrownLee: It's a measure of clarity. Stephen K.: Is that good clarity or poor clarity? BrownLee: Now, THIS is a ER7 Stephen K.: Uhh... is that better? BrownLee: And it has a SI certification Stephen K.: What does that mean? BrownLee: The diamond comes with a certificate I never did learn what the certificate meant. Can the stone do my taxes?

My experience with Windsor Jewelers has been consistently excellent. Every associate I've…read moreinteracted with has been friendly, helpful, and professional. I'd especially like to give a shoutout to Adam, who has helped me select two incredible watches--including a GMT Master II that is truly outstanding. Adam always makes me feel like a valued customer, and it's a pleasure speaking with him whenever I visit. I cannot recommend Windsor Jewelers and Adam enough!

I have been in the market for a Rolex for over a year and a half and I've had no luck whatsoever…read more Granted there is a shortage and every jeweler you go to have is going to have a waitlist. I stopped by Windsor Jewelers in SouthPark and yes it was the same issue. The sales associate took the time to explain in better detail what was happening with Rolexes and offered me different options but I declined. I did get out in their waiting list so I'll see what happens and update when necessary. Overall, the customer service was great and the selection of watches and fine piece jewelry was nice. I would definitely recommend Windsor Jewelry for your jewelry needs based on my experience. I hope this turns out to have a happy ending.

I went to have my watch battery replaced. Amazingly they have a free service and name a charity of…read morethe month to which you can donate, but there was absolutely no pressure. I have a very basic / cheap Timex watch and other places had quoted $15, $20 and even more for a battery replacement......cheaper to get a new watch. I was very impressed by the service, parking and place as a whole and would go back for other needs.

I was in a pinch to get a watch engraved and they came through for me! I purchased the watch from a…read moredifferent retailer and they still provided quick and affordable engraving service to me. When I went to pick up the watch only several days after dropping it off, I received wonderful customer service and help again! I was very thankful for Samantha who showed us wedding bands and explained so much to us. My engagement ring was also cleaned by them for free! I felt very welcomed and taken care of.

Went in with no appointment on a Saturday afternoon for a watch resizing, was quick easy good job ,…read morewould return

Excellent service by very friendly and knowledgeable people. Our engraving project was very…read moreimportant to us and we are very happy to say that they did a wonderful job! The pricing and timing worked very well for us and we heartily recommend them for this service. We look forward to working with them again.

There's a few places to eat here and a cigar lounge that looks cool. Other than that..... don't…read moreplan your day around this place. It's dirty, half empty, and I'm surprised the tenants there make any money. This review IS NOT a reflection of the individual businesses. If you see a restaurant in this area that looks good to you, please try it. Just don't plan on spending time at the EpiCentre itself.

Enjoyed walking through the EpiCentre of Charlotte. It was a beautiful day. Definitely recommend…read moreadding to a day outing.

I have visited the lounge before when I lived in Charlotte, and I enjoyed my time previously. I was…read morein Charlotte for the holiday, and my partner and I decided to visit. I did not like how the man at the front looked me and my partner up and down as if we did not belong when we walked in. We asked him a couple questions regarding the available cigars and other questions when we first arrived and it was as if he did not want to help us. This frustrated me even more as I watched him interact and willingly help those that came in after us. I am not sure if I will return. As a person of color, it's frustrating and disappointing to see another person of color treat you like you don't belong and as if you are below them.

Casual low key place and atmosphere. I enjoy a cigar on the patio or outside lounge area. The…read morelocation is just okay, you will pay to park and it's not cheap.

Me and my daughter always make it our business to visit this place every time we come uptown. There…read moreare so many places to sit and either eat or hang out. But if you want to do anything like a formal or either informal gathering, you will need permission. But you can sit and eat lunch, regardless of whether you brought it in or bought it from one of the resteraunts inside Founders Hall. The atmosphere and decor of this place is amazing. Come earlier and on the weekdays to catch more stores and resteraunts. Most things are only open those hours. I hope they will bring the singing Christmas Bears back.

Stunning doesn't even come close to describe this place. We…read morewere there for a wedding, the decor, the attention to detail, the different stations of food and the servers, all over keeping tables clean and paying attention to drinks, water you name it they were on it. Thank you Evelyn and Nathan for inviting us to your special day.

We got our engagement ring here and it's custom with designs in the band. It's more perfect than I…read morecould have imagined. Amazing customer service!

If I had a million dollars I would go buy jewelry from Custom all the time. I would have them…read moremaking me all kinds of crazy concoctions. First of all it's a very cool space, secondly, the jewelry is priced reasonably and badass. I went in while shooting a bachelor party at Growlers, so from my parking space, I popped in, bought a silver dinosaur egg necklace in five minutes flat. It was too cute to pass up. I didn't even have enough cash with me, she let me take it and I brought her the difference the other day, now I don't think I would try this tactic, it might not work again. I haven't told them yet, but I want to redesign my engagement ring, I can't wait to see what creative ideas they come up with. If I weren't already married to my sweet B, I would want to marry Custom, just for the engagement ring. It's so different to go into a jewelry store with grassroot values. I am hooked on Phonics.

Thanks same day service and the wait was not long. Thank…read moreyou Pavel. Nice customer service. My ring looks brand new now. Love it

Very customer friendly Gave detailed information about the…read morerepair and how to avoid having another issue