All went well..easy to make appointment ..came out on time..was courteous ..went the extra mile in his work ..provided valuable information.

The inspector Heath Andrews was great. Communication, thoroughness, attention to detail, overall just making sure I understood everything. His report was simple to understand as well. GREAT JOB HEATH! read more

Excellent, professional, and thorough! Isaac did a great job. He was honest, detailed, and extremely professional throughout the entire process. He answered all of our questions with patience and kindness, making the experience very pleasant. We truly appreciate his attention to every detail. Highly recommend this home inspection company! read more

did a great job. uncovered several things I did not see and ones I would never have found. communications with the results were very good as well. very through. read more

Excellent service and friendly. Detailed report. I received the report within an hour or so.

Still no contractors that were promised to fix windows. No calls. Nothing. No contact. read more

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GREAT experience with The Inspection House! They were efficient and flexible with our needs. Our Inspector Chris Nelson is the BEST. He was knowledgeable, pleasant, thorough and provided us with phenomenal service. Definitely highly recommend the Inspection House and especially Chris Nelson! Definitely 5 stars no question! read more

Very detailed inspection with pictures for reference in the written report. The inspector was ready to review his findings and explained why certain things were and were not concerning and how and by what specialty they might be fixed. He worked well with my agent. I would have liked a bit more detail about the outside inspection in person, but most of that could be gleaned from the report. read more

Quick and painless, very knowledgeable. Do recommend. Got us in quickly. Give them a try.

We are buying a house in Nevada and my husband was very happy with their home inspection service. Caught a few small things and were thorough. read more

Peter did our home inspection. More than satisfied with his report. Very professional and even had local recommendations. Would hire the company again! read more

I recently used the inspection house, Plano for an inspection on a new home I'm purchasing. Alfio Cocco was my inspection technician and he was fantastic! Arrived on time and found every minor issue and one major issue that I took to the builder to repair before I close on the home. I will definitely be using this professional inspection agency in the future and would highly recommend them for any inspection needs. read more

Purchased a new built house and thought I did not need an inspection since house was brand new. What can go wrong if builder must meet code? Thank God, we decided to have them inspect it. Found numerous items not to code and potential problems. Next step is to have builder fix them. We will definitely use them for our 11th month before the builder does the one year review. That way, they will be on officially notice before their one year warranty expires. read more

Yikes The inspector lost the key to the home during the inspection. They brought out a locksmith to rekey the locks - but they only changed one of the 3 locks on the house. Inspection House said it's the locksmith's fault (you know, the one THEY hired) and so they wouldn't do anything about it. So that was disappointing. To top it off, we found factual errors in the home inspection leading us to question if the inspector was even qualified for the job. (Example: they had an entire paragraph in the report about the functionality of the doorbell to the home. But the home doesn't even have a doorbell. Errors like this call into question the quality and validity of the rest of the report.) Between: Losing the key to the home Not rekeying the house properly Poor customer service Inaccurate reporting ...I would encourage others to look elsewhere for home inspections. Be better, Inspection House. read more

My wife and I are purchasing a new build home in Prosper. We chose this company thru our realtor and were very satisfied. Our assigned inspector Nicholas was very detailed and helped identify multiple items they required the builder to make the necessary fixes prior to our closing. I highly recommend this company whenever purchasing a home in DFW to get piece of mind of what is good and bad about a home. read more

Inspection House customer service starts with the wonderful Mell who was gracious in helping me navigate all necessary steps to set up the appointment. She is a gem! Once the inspector arrived, we initially thought he was going slow but realized he was just extremely meticulous! In the end we were so grateful for the information presented to us. A LOT was uncovered in the property and as investors, that knowledge saved us thousands of dollars. He also spent time explaining the report and answering all of our questions. Will be using Inspection House for all my future inspection needs! read more

We had a great inspection beginning to end. Sterling was very thorough, even taking an hour longer than anticipated to go over every detail. He explained things in an understandable way, and talked through all aspects of our soon-to-be-home. Our realtor was also impressed and wants to refer clients to them as well. In an unpredictable market, the simple inspection process was one less stressor to worry about. read more

The Inspection House is definitely a company I would refer others to. Sterling did a very thorough inspection and we were very impressed. Got an inspection on a new home and this is me and my boyfriend's first home so we did know exactly what to expect but we had feedback from our family about the inspection report and everyone was impressed with how well and thorough it was. After getting into contact with Sterling, a family member referred me to the company and that's how I knew I made a right decision. I am proud with the work that was done and will be reaching out for my 11 month inspection. read more

I used The Inspection House for home inspection of an occupied home (looking to sale). Jalen arrived on time and provided detailed instructions of the inspection process and estimated time of completion. After inspection was completed he provided insight to any defects and with whom I should reach out to correct. Scheduling was simple....they did request full payment up front. Termite person dies not work on Sunday so this portion of the inspection remains incomplete. read more

This is the best home inspection service I will recommend. Inspector Alfio Cocco was an excellent. He observed each and every angle of the house. From the foundation to the roof. He suggested some necessary fixes needed in the property which we cannot see it even. His professional experience is amazing. I will highly recommend working with work with him!!! read more

We highly recommend The Inspection House. They scheduled our inspection very quickly, and explained the process thoroughly. James performed our inspection and he was excellent. He took time to review all deficiencies. He was very personable and knowledgeable. Thank you, James. read more

As a first time home buyer, I didn't quite know what to expect from a home inspection. I had no idea how detailed, informative, and thorough the inspection would be. I was blown away. The price was very reasonable and even included a Ziplevel test for the foundation that can average over 300$ at other places, and it was all included. Our inspector checked everything, and I mean everything, and made us feel very comfortable able some of the unknowns when buying someone else's house. The inspection house had a very quick turn around, they were very pleasant to work with, and we had a wonderful conversation with our inspector after the inspection was completed. I cant say enough nice things. 10/10 I would recommend using the inspection house for all of your home inspection needs! read more

If you want your inspection done right, please call the inspection house. Got my new house inspection today and I'm very happy with their service. My Brand new house got inspected by James Leyba. He's very professional, knowledgeable and very thorough. He also explain everything in detail and very helpful. Also, you get your report same day. Best experience I ever had with house inspections. Call The house inspection and get your inspection done right!! read more

We needed a home inspection at short notice and Justin and his team made themselves available asap for us. Great customer service and very knowledgeable. The inspector did a very thorough job and we felt very at ease after our inspection because of the great job Sean did. We are very happy with our services and will definitely recommend to family and friends. read more

You need to steer away from this company unless you want someone that seems incompetent inspecting your home. The inspector wrote up things that are physically impossible or at least can't be determined by the naked eye. In addition to this, he completely messed up both of my AC units prior to leaving. I thought I had a major issue with one but turns out he just turned it off before he left causing me to spend money to get an AC guy out to inspect the unit. Also, in regards to the AC, he completely wiped out the memories of both electronic thermostats and left the unit that was still turned on set to the lowest possible cooling setting making it scream for hours until I arrived home and discovered the setting. Be careful with this company and stay COVID safe! read more

My realtor recommended I use their services for a home I was in the process of purchasing. There was a bit of miscommunication initially because I was told he was running behind but actually arrived to the home much sooner than I anticipated. I didn't realize later that it was the owner of the company who conducted the inspection. He was very knowledgeable and transparent about what repairs needed to be relayed to the builder to rectify. He provided a detailed report. I had no problems at all with the service and in turn the builder had a guideline for which issues needed to address to so I could close on time. read more

Not sure if I got a bad inspector or not enough people with bad experiences are leaving reviews. The inspector assigned to me was piss poor, he didn't want to get his hands dirty or really do anything that required much work. We rescheduled to have the underneath of the home inspected since it was a pier and beam home and since there was rain underneath he could not go in. When he came back 2 weeks later after paying the rescheduling fee, us draining and drying the home for those 2 weeks he said he would not be going underneath due to it being muddy. Would not even suit up or nothing. He refused to go into the garage due to construction debris as well. Over all not worth the money and didn't really enjoy his attitude either. They charge too much for very little they did. read more

Loved working with Sterling and The Inspection House. His man Tamil completed an inspection for one of my clients and was courteous, friendly while being honest about the conditions of the house. He communicated in a way that didn't scare off my client and was very professional. His knowledge base was thorough and he was very organized. Scheduling was easy and they were able to squeeze us in before the weekend. Thank you! read more

As a realtor I've used several different inspectors, but more and more I find myself recommending Sterling and The Inspection House. I cannot say enough good things about how thorough he and his team are. I love their inspection report! It's very interactive so you don't have to scroll through pages trying to remember where something is. You click on the link (exterior, plumbing, heating, cooling, etc.). Another way Sterling and The Inspection House go above and beyond is their capability to get it done quickly. In this market you need an inspection quickly so you can be competitive with a short option period. I've never had to go more than 48 hours with this company. Last night I texted him after 9 pm to schedule and inspection hoping I could get it done by Tuesday morning. He said that wouldn't be a problem. This morning he called me and told me he could have it done today at 1:30!!! There's also a sense of professionalism that can't be beat. Not only do they take pictures and look at everything they explain it to you and show you so that you understand exactly what the issues are. Today I worked with Jeff as my inspector and he sat there with me for several minutes trying to explain an issue with a foundation. I knew I wasn't getting it and I should but he was patient and broke it down on my level. Lol! He never got frustrated or short with me, and he genuinely wanted to make sure I left there understanding. Overall, I have to say The Inspection House continually earns my business over and over. read more

I had an issue with my inspection and tried to talk to Justin, the manager. He said he would call me back, but never did. Now when I call, he sends my calls straight to voicemail. I called the office and Mel hung up on me. Very perplexed how anyone has had a good experience with them. Worst customer service I have ever seen. read more

I am a Realtor and have personally used The Inspection House for a home we purchased. I have also referred to my clients to hire. Justin is my go to contact and he has never let me down. He is communicative, knowledgable and extremely dependable. I am very picky in choosing any contractor and would not refer a company if I would not hire them myself. With that being said, I will continue to refer The Inspection House to provide my clients with the peace of mind needed when making one of the largest purchases of their life. read more

DO NOT, I repeat, DO NOT USE THEM!! I cannot stress this enough. They do an extremely poor job of inspecting homes. We paid extra to have the moisture test done and they completely missed a leak in the wall. That is negligence at it's finest. They missed so many other obvious things and I'm curious how qualified they really are. DO NOT USE THEM if you want your biggest asset inspected properly. read more

Scheduled an inspection, took off work and the company did not show up. The owner blamed his administrative assistant for this(I scheduled with him) and offered $100 off. I declined and found a cheaper and more professional company that was over $100 cheaper. Lacking simple communication skills, customer service and professional demeanor overall. Save yourself the headache and go somewhere else! STILL waiting on a refund!!!!!! read more

5 Star ALL DAY!!! We used The Inspection House for a home we recently put an offer in. We are first time buyers so we really wanted to make sure we got a thorough and detailed report. Well we got that and so much more. Even from the first call to there office Sterling Reid really sold me on what his company had to offer. I called asking for a quote but the call ended with a booking for the following morning. Tamill Acker was our inspector, he was very professional and was very detailed with all his findings. Even our realtor who's worked with many inspectors was pleased with all his work. Tamill made sure every little detail was in our inspection report and even added a few things we noticed as we did our final walk. I'll definitely make sure to use them again for any future homes, and will recommend to all my friends and family in need of this type of service. Thank you so much for all your hard work today Tamill and for adjusting to a few curb balls thrown your way. I'm truly pleased and glad I chose The Inspection House for my future home!! The Smile is in the logo, the awesome personality is your business card, but how you leave others feeling after having a pleasant experience with you becomes your trademark! You guys are awesome! read more

The Inspection House - My future home! Thank you Sterling and Tamill you guys are awesome! - Home Inspectors Near Me

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I originally reviewed The Inspection House with a stellar review -- the inspection itself went smoothly and all parties were friendly, professional, etc. HOWEVER. And this is a big however, folks. When I moved into my home, within the first week I found a multitude of problems that should have been uncovered during the inspection period that has ended up costing me a LOT of money and time. Firstly, and the most glaringly obvious issue, was my hot water heater. My hot water heater "cleared" inspection without any notation. When I moved in (three weeks later), I had dark brown rusted out water pouring out of my faucets by the gallon when hot water was turned on. When I discovered this, I called Sterling, the owner, who informed me he would review this and get back to me. Well, his operations manager, Denise, just called me and told me that "at the time of inspection, the hot water heater was working perfectly fine" and that they were not going to do anything about it. The hot water heater was manufactured and installed in 1994. Denise and the 'fine' folks at The Inspection House are suggesting (with great insult to my intelligence I might add), that for 23 years my hot water heater was functioning without incident and was operating perfectly fine through the time of my inspection AND in the 3-4 weeks between inspection and when I moved in, it completely rusted out and started producing exclusively dark brown rusted out water by the gallon. Now I am going to let the reader decide whether that seems plausible or not. I certainly didn't buy it. This was party to several other issues that I found including windows need replacing etc., but I digress. Short story: The Inspection House does not do a thorough job AND when they mess up, they don't own up to their mistakes/stand by their work. FIND SOMEONE ELSE TO PROTECT YOU AS A BUYER BECAUSE THESE GUYS WON'T DO IT. read more

Sterling booked an appointment with my company, then booked with another company and failed to notify us. I charged him our cancellation fee since I have people to pay, along with other clients could have used the spot we held for him. Long story short he feels he doesn't need to pay cancellation fees for his mess up. Make sure you guys do not pay his fees either. read more

Inspector completely overlooked a gas leak and could have severely harmed myself and family. My family cooked turkey for thanksgiving and could not understand why we were all so tired before eating. They inspected my gas fire place but did not look at my stove/oven. My home warranty verified that the oven was dangerously defective and it was completely replaced. They simply diverted the topic when I attempted to confront them. Your future home is one of the most important transactions you and your family will make. Ensure you have a thorough inspection company to identify all aspects of an inspection so you can make the most informed decision. This is not the Inspection House. read more

I was referred to this company by a friends who have used them with several rental and personal properties. After reviewing their website, detailed report and most important 90 day warranty I was sold. The report was well written and inspector answered all questions. Now I know they only are in the home for a few hours and living in the home you'll find things they didn't but I felt good with the warranty they advertise on the website. Day 3 of new home we had a major sewer back up. No worries we have a warranty!.... NOT!!!! The owner Sterling used a friends plumbing company to address our sewer concern reassuring this would all be fixed. He personally came to the house and inspected the issues, I was temporarily relived that he came. When plumber showed up and diagnosed problems they contacted Sterling. At that point Sterling told me over the phone that it was not covered. He said when inspected it was in working order. At this point I agree and that it took 3 days for back up. When I asked about the advertised warranty he said that he no longer uses that company and he can't take it down because he doesn't remember the password website. He explained that he no longer uses them due to them no covering things he thought they should. On top of the sewer line the handles for the main water disconnect were broken. I had to fight Sterling on this as it was not stated in his report. Had it been in the report I would not have been seeking the repair. After him finding out through the Texas real estate commission that this was a must during the inspection he had his plumber friend's company repair this at no charge to us. I hope this review brings the owner and future clients an idea of what to expect and how to improve. read more

The Inspection House is the best in the business. Tamill, who performed my inspection was very thorough and informative. Same day reporting with detail and photos that include recommendations on how to address the issue. I would definitely recommend this company for your inspection needs. read more

UPDATE Owner contacted me in regards to the issue almost immediately. Was very apologetic and willing to make it up to me. Must say customer service is hrs to find this good. This company preformed an inspection as ordered by the buyer on my home. The inspector was horrid! Left back door unlocked, both gates not latched and my FRONT DOOR WIDE OPEN!! Cost me tons in money for air conditioning, not to mention left my house open for almost 5 hours for lord knows who to go through my home and my belonging! Beware of using this company! Their inspectors have no respect for homes. read more