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The Inn on Broadway

4.0 (51 reviews)
Open • Open 24 hours

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Sara D.

Very nice venue for the RIJF. The place is classy, had nice cocktails, tables and chairs arranged for the concert. I loved the chairs.

Zoom in. Excellent selection of whiskies.

I just spent a four day weekend at The Inn on Broadway. It is a delightful boutique hotel with comfortable rooms and an excellent steakhouse. It had one of the nicest bourbon and scotch selections of any bar/restaurants I've frequented. But the best part of this hotel/restaurant was the people. Everyone was so kind and accommodating that it made the stay extra special. I'll be back.

Luxury suite
Erin E.

Such a cute place!! I received a dine and stay package for a one night stay last weekend. This inn is very cozy! The decor is traditional in the lobby as well as in the rooms. The only modern thing are the bathrooms in the suites.There is a very nice steak house named Tournedos off of the lobby. Would also highly recommend!! The wait staff is very attentive. My better half and I enjoyed a very relaxing stay in the luxury suite. The jacuzzi tub was amazing since the house we live in doesn't have a soaker tub and I LOVE taking baths. I felt like a queen! They also provide robes. The bed was one of the most comfortable I've experienced in a hotel setting. The pillows were so soft and so dope! The kitchenette includes a Keurig and 3 cups (2 regular and 1 decaf). Also, there is a sink, microwave, full silverware, mini fridge, and cabinets. The staff was friendly and inviting. Will definitely be back here again for another stay!!

Jade C.

Our wedding was absolutely beautiful. The atmosphere was perfect for Christmas. Everybody raved about the food and I'll be dreaming about the baked mac and cheese for the rest of my life. Sara was a fabulous coordinator and a wonderful person. Many thanks to all the staff, the servers and bartenders were amazing all night. Honeymoon suite was AWESOME. Wish I had that bathtub in the apartment. All of our guests loved the venue. I would absolutely recommend doing business with The Inn :) XOXOXO

Dirty, blood-stained sheets

0 stars was not an option but this is a 0-star review. If you like bloody hotel sheets this is your place. It's also your place if you enjoy getting snubbed by the manager and staff after providing photo evidence. Our one-night stay was a disgusting, atrocious, and downright horrifying experience. Between the filthy sheets and the incompetent manager/staff, it was a recipe for a living nightmare.

Tiffanie C.

So strange. Took a bath last night and the drain was so slow so much hunk around tub. I wiped it down took a shower came back and it was a huge ring of dirt and a tiny pool of water near drain. Got room moved into something way nicer, I order a salad and it's all good until I see a hair. Mind you I have dreadlocks so my hair never sheads lmao. Yeah

Thank you to Jessica and Alyssa!
Scott G.

We recently had our wedding at the Inn (former University Club). The personal level of service and attention to detail was outstanding. We had both the ceremony and the reception in the Grand Ballroom. Jessica and Alyssa were our planners and they almost took a personal interest in making our wedding the best it could be. They offer wedding guests group room discount rates which are comparable to a budget hotel. Our out-of-town guests were impressed and had a good time exploring the East End neighborhood during their stay - oh, and they threw in a Honeymoon suite at no charge as well! The price was reasonable, food outstanding! Let me tell you about the building if you have never been there, it is a beautiful old 19th century building. This in combination with the fantastic service and food, made for a nearly perfect wedding. Over the course of a year, we dropped by the Inn to check out the Ballroom with different vendors and family members to show them the venue. We were always welcome to stop by when it was not being used. Jessica and Alyssa were a joy to meet with and work with. We will miss getting together with them! Scott & Eric.

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9 months ago

Enjoyed a delightful afternoon tea as a gift from my daughter in law. Very much looking forward to returning.

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11 years ago

Rooms were very nice and the bath tub was great. Old fashion keys. The staff was very friendly.

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Review Highlights - The Inn on Broadway

“Their in-house restaurant, "TOURNEDOS" is a genuine "Tour de Force" as it is the finest steakhouse we have ever,ever dined in.”

Mentioned in 5 reviews

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Hilton Garden Inn Rochester Downtown - Health club  fitness center  gym

Hilton Garden Inn Rochester Downtown

(59 reviews)

$$

Center City

This Hilton Garden Inn is somewhat of a pleasant surprise: friendly smile at the front desk,…read moreeverything felt new, comfortable bed. But: noise! Our room unfortunately faced the street rather than the quiet courtyard. Note that this Hilton Garden Inn is next to a very big medical center and is across a historic cemetery. You would think a cemetery should be very quiet except on Halloween? Wrong. Super loud noisy sirens and honking starting before sunrise. Didn't sleep well on the first night. Asked to move to a quieter room facing the courtyard. It made all the difference. On the other hand: clean and nice pool. Not overrun by kids. No one was there in fact. Lucky us. Very nice relaxation upon arrival from the airport. Their on-site restaurant was also alright, see my other review.

Very disappointing…read more For one, my room was between 75 and 78 degrees during the entire stay despite my unit being set to COOL and 55-60 degrees. They swapped the thermostat housing twice but that didn't change anything. They provided a parking pass which I assumed paid for the parking garage since this reservation was so expensive, but it only linked it to your room and made it cost more! It normally would cost $10 to park for the day but using their parking pass made it $14 a day and then they even added another $10 for most days so I was paying $24 a day to park! Also, they charged me 56 for some meal despite me never eating there. Maybe someone gave them my room number or they typed someone's room number incorrectly. It felt like pulling teeth calling them to remove the meal charge and the double parking. Either the manager wasnt there to remove it and was supposed to call me back multiple times but didn't, or I got ahold of them and had to argue about these charges. Exhausting. Edit: I'll even attach the receipt and spell it out: - $313 for parking (some double charges) and food(that I didn't order) - $56 refund for the food I didn't order - $56 charge for the food I didn't order - $56 refund for the food I didn't order - $57 refund for the double parking charges - $57 charge for god knows what

Hampton Inn & Suites Rochester Downtown - Restaurant

Hampton Inn & Suites Rochester Downtown

(15 reviews)

East End, Wadsworth Sqaure, Center City

We weren't able to extend our stay at the hotel we had originally planned to stay in, so my guy…read morebooked me an extra night at the Hampton Inn. I got in around 8 on Thursday evening, and managed to get the last parking spot in the (rather small) lot. There was a lot going on in the lobby, there were a lot of people in the bar area and it was pretty loud - I think there was a large group staying there, and the desk worker was pretty frazzled. My guy had booked me a top floor corner room, and I was pretty happy about that, as the group and noise spilled all over. The gym in this hotel was pretty great - 4 ellipticals and 4 treadmills, 2 sets of weights, benches, and a cable machine, in a room next to the pool. The room was not bad - pretty big, and mostly clean, though there was definitely something spilled down the bedskirt that hadn't been cleaned or changed. There were wall hooks by the door and by the shower, which was a nice surprise, and I really liked the shower - the controls were by the door so you don't get sprayed in the face with cold water while you're trying to turn it on. Breakfast was also crowded, but standard for the Hampton Inn. I had a bagel and went back to the fitness area.

We stayed at this hotel for a weekend to go visit the Strong museum of play…read more Staff were friendly and pretty quick at getting things done. There just happened to be a total water outage at the hotel but got fixed pretty quickly within 1-2 hours. The rooms are on the small side but the building is new. We did have a broken conditioner bottle in that it had fallen off the wall but seems like they knew about it. Also, the phone line wasn't working properly but we didn't really use the phone so just informed front desk so they could fix for future. Cleaning of rooms seemed okay - not sure the vacuumed well and they never refilled the conditioner even though we asked. The location is amazing if you're planning to visit the Strong museum. Free parking, free breakfast and the museum is literally steps away. The breakfast was okay. Eggs, sausage, potatoes, boxed cereal, waffle, orange and apples, coffee, milk, juice, assortment of breads/bagrls/muffins. It was standard fare but nothing incredible. Overall, the location, free parking are absolutely perfect for visiting the strong museum. The breakfast is a nice bonus though not the most interesting or impressive.

Hampton Inn & Suites Rochester/Henrietta - Guest room

Hampton Inn & Suites Rochester/Henrietta

(50 reviews)

$$

We were too tired after a whole day of walking and a bus ride, so we decided to stay in the…read moreRochester area instead of driving back home. Hampton Inns are our first choice and this one did not disappoint. A nice and spacious room, unfortunately no king size available, but the queen was fine too. A big TV with Netflix, mini fridge and a coffee maker and a small desk, besides the 2 queen size beds. I was surprised there was still a tub, most hotels nowadays changed to walk in showers. The water pressure wasn't great. The breakfast was a standard Hampton Inn one, but the hard boiled eggs were missing. The hotel is conveniently located just minutes from the I 90 to Buffalo or Syracuse.

Our family stayed here recently during a vacation and it was everything a hotel should be. The…read morerooms were clean (except the bathroom, where some stray hairs were left in the show); the complimentary breakfast was filling and varied slightly each day; the pool was warm and fun to swim in; and the room was generally quiet. Some niggles: - the pillows are terrible and collapse into nothing under your head; - the pool area sometimes ran out of towels so you had to go to the front desk for more; - you could hear people in the hall (that is the case with every hotel I guess); - we could hear the people above us walking around; and - they do room service every other day, so you may find yourself unexpectedly without clean towels; But, the location and rates fit our family's needs perfectly and we enjoyed our stay. If we are in the area, we will be back.

Hilton Garden Inn Rochester/Pittsford - Guest room

Hilton Garden Inn Rochester/Pittsford

(50 reviews)

$$

Had a great stay here. The staff were all so friendly, particularly the restaurant and front desk…read morecrews. The rooms are clean and reasonably priced, and the hotel is in a pretty neighborhood and conveniently located next to the freeway. Our whole family was there for a get-together and it worked out perfectly because we could hang in the lobby lounge area or the restaurant, or go find somewhere to eat/gather nearby. I didn't try the pool but I think next time I may have to. We'd definitely return!

Stayed here recently for a few nights…read more I arrived late at night to find the parking lot very full. Thankfully the parking lot is well lit and there are plenty of spaces so I was able to find a spot no problem! After parking, when I tried entering the door was locked (for security purposes, I'm sure). I rang the doorbell and within a minute or two, someone opened the door. Just something to be aware of if you arrive late at night. After a couple false starts (initially my room keys didn't work), I got to my room. The rooms are spacious and the bed was comfortable. There was a coffee pot that I made use of both mornings I was there (and was grateful for it). They have a breakfast but it isn't complimentary (I think she said it was $10 for the sort of continental breakfast buffet and $17 for ordering off the menu). Overall, the hotel itself is a little old and worn (not in a vintage-y cool way, more a bit sad). The carpet in the elevator was threadbare and stained. The hallways were also stained and the tile in the lobby wasn't very clean. I appreciated the comfortable stay and one evening the sales manager was in the lobby offering complimentary appetizer bites, which was nice. But, beyond that, this Hilton just hasn't been kept up very well.

The Ellwanger Estate

The Ellwanger Estate

(12 reviews)

Highland Park

I've never stayed at a full on B&B before, and my first experience was a great one at The…read moreEllwanger. Rosemary, the owner, does a great job making sure that you get the homey ambiance in her huge mansion while still making sure you have all of the creature comforts of a modern hotel (and even more than some hotels I've stayed at!). The first thing everyone asks me when I say I stayed at a B&B is whether I had to share a bathroom and the answer is no: each room has its own bathroom and mine was great and very private with a nicely powered shower and plenty of hot water. There's strong wifi, lots of outlets in my room, a super comfy bed and fluffy, clean towels and robes, lots of toiletries and little details to make my stay homey, and slippers to pad around in (no stilettos allowed in the house). I stayed in the Traveler's Rest room, which was decorated with quirky accessories from around the world, but each room has a different decor and a different feel. Downstairs, there is coffee and tea available at all hours, and when I came home from an event there were even some cookies to enjoy. In the morning I was greeted with a gorgeous fruit plate in the dining room, the first of a multi-course sit-down breakfast. I'm thrilled to have taken the chance on an independent spot in Rochester, and highly recommend it to anyone who wants to try something a little off the beaten path.

FYI Ihave not stayed here we came for a tour that MAG Rochester had. It's a lovely place and you…read morecan stay here as well. They have tried to keep some of the original touches but the house has been freshened up with modern amenities. The tour set up to check in was rather problematic. They do have parking a plus.

The Inn on Broadway - hotels - Updated November 2026

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