What a beautiful and chic location!! Ballroom 384 is new and has a great look for either a slightly…read morerustic wedding with its wood floors and warm ambience, or a modern upscale wedding with its touches of glamour. The entrance is lovely, and the fact that the whole space is yours is really nice. The chairs that come standard are white parsons chairs that look so lovely, and your bar is a true bar built into the wall and private just for your guests. And the food at City Grill is AMAZING. I'm hungry just thinking about it. On top of this all, their events director Karen Hite is spectacular. Professional and flexible, she goes above and beyond, thinking of every detail. What a pleasure it has been to work with her!!

One of my favorite venues in Rochester! I really like the rooftop from three different directions…read more I also like that's the rooftop space is heated during winter. They have a whole calendar that's full of exciting events so keep an eye, and I recommend the silent disco.

Amazing for Venues! Would definitely recommend for any parties or events that are more upscale…read more definitely a great experience.

My wedding was in 2024 at the old Arbor Loft location. Working with Erica was absolutely…read morewonderful--she was kind, attentive, and truly cared about my wedding. The venue itself was beautiful, and some of the staff members we encountered were extremely friendly. Unfortunately, despite these positives, my overall experience left me feeling disappointed and stressed. At our final meeting, all of my carefully planned details were simply handed off to someone else who did not seem invested in my day. Half of my bridal party had never been in a wedding before, and despite asking multiple times, we were unable to secure a proper rehearsal time. We later learned this was because another event was booked that night. Our "rehearsal" ended up being squeezed into the bridal suite, which was chaotic. On top of that, another bridal party was scheduled to rehearse in our space at 1:00 p.m.--just two and a half hours before my guests were to arrive at 3:30. It was very stressful and did not feel like the focus was on our wedding. The morning of our wedding, I decorated everything with the help of one friend, only to have one of my bridesmaids rush in to tell me that another bridal party was practicing in the same space we had paid for and spent all morning decorating. The new woman in charge of the wedding (I never learned her name) Came to me and asked "what my problem was" When I asked about it, I was told, "Sorry, this is just how we do things here." That response left me feeling like my day wasn't valued. I also spent the night before carefully labeling bins and creating spreadsheets for the staff as they requested. Despite this, my belongings were returned completely disorganized--items were put in the wrong bins, frames were broken, and irreplaceable family photos were damaged. I had also rented flowers from Something Borrowed Blooms and specifically reminded the staff they were rentals that needed to be returned. Instead, they were placed in buckets of water--even though they were artificial--and I was later charged for them. I've been hesitant to leave this review because I wanted to move on and focus on the good memories of my wedding day. However, I feel future brides should be aware. While Erica was wonderful to work with, and the venue was undeniably beautiful, the way key details were handled was very disheartening.

The Arbor Loft was hands down the best decision we made in terms of vendors for our wedding. From…read morethe beginning at the inquiry stage, they responded quickly and gave us all the information in a digestible manner. The loft itself is a beautiful space. It's a venue where you can decorate as much or as little as you'd like. The exposed white brick, the huge industrial windows, the perfectly appointed greenery that's already there and the adorable trendy modern furniture all make a great setting for whatever the event. The bridal and groomsman suites are amazing!! There's a photo opportunity at every corner. I loved how all my photos turned out! The Arbor Loft staff are just wonderful. We worked with Maddy first who got us to the contracts stage. She was super helpful and responded to all of our lengthy contract review comments. Then we worked with Carly all the way up until the wedding day. I cannot express how thankful we were to Carly. She responded to every email we had in less than 48 hours (I cannot say that for any of my other vendors). No matter how small or big the list of questions were, we got an answer. As a stressed out and type A bride, I can't even begin to stress the importance of receiving an answer in a reasonable timeframe. Unless you do one of their planner packages, it's important to note the Arbor Loft is not your wedding planner. They are very good however at asking the questions that make sure you are on track and have the minimum you need for a wedding day. On the day itself we worked with Autumn. She was so calming and even helped me with a fussy bustle that none of my bridesmaids can figure out. I would not have been able to do my first dance without her! For catering we used the Loft's Folk catering. They had such an interesting menu and we received such good feedback on the food. One of my picky friends event complimented on the dinner. They presented the buffet beautifully. For late night we picked a couple pizzas from swan dive, which delivered straight to the venue. This was the best food item for me on the day. The vegan pizza was soooooo delicious and I was grateful for the extra food since I didn't eat much during the day. Since Folk and Swan Dive were associated with the loft, everything was on one invoice and it was so easy when it came to settling the bill. Carly also kept us on track with payments which we were so grateful for. At the end of the wedding, the staff packed up all of our decorations for us based on an inventory list which was so helpful!! Especially when you're exhausted at the end of the night! Some tips for anyone engaged and getting married at the Loft. Attend one of their open houses. It's super helpful to see the types of furniture, linens, and rentals they offer. Don't buy anything that the loft can provide either for free or a reasonable price. The open house also gives you the vibe of when there are people there. You can also sample food from one of their caterers. And it's free! Take advantage of the furniture that's in the loft already. They have really cute lounge pieces that you can use for a photo op. Use the greenery they have in the space. All of these items can be moved to wherever you want if you just ask. The bridal suite is huge and a lovely space to get ready, use it. One suggestion I have for the loft is to have a bar sampling night. We did not get to taste test any of the drinks they offered for signature cocktails or any of their other alcohols. I'm sure they did a great job with the open bar but I think a drinks night will be super fun for everyone. I absolutely will recommend working with the Arbor Loft team at any of their locations. We had full faith in the team, this is what they do every day! Thank you Arbor Loft :) **All photos are from the amazingly talented Abigail Lynn Photography

The good: this is a beautiful restaurant, the drinks and appetizers were very good, the ribeye,…read moresalmon, and eggplant plant meatballs were tasty. Desserts were also very good. The server was friendly. The bad: they were woefully understaffed. It seems like there was one server for the entire restaurant including two large parties. Ours was one of those parties. Our reservation was at 6:15. We were seated quickly but did not see a server for at least 30 minutes after. It took at least another 30 minutes to get half of our drinks, another 15 to get the other half, and another 30 to get appetizers. When our main dishes came out, some were not very hot, the crab fried rice was missing crab, but the rest of the dishes were good. After appetizers, dinner and dessert we left the restaurant about 2.5 hours after arriving. I'd try this restaurant again because the food and drinks were good but it's probably best to go with a smaller party.

I had a lovely time at the Alexander restaurant. I came on a Thursday night with a group of six and…read moreyou didn't make a reservation. However, the restaurant was pretty empty. Service was friendly and the weight staff checked on us a lot. I ordered the Caesar salad with french fries the garlic stuffed bread, and we tried to the spiritless cocktails on the menu. The food was delicious and I have no complaints there. However, the spiritless cocktails left a lot to be desired. I would probably come back here again.

This has 'rebranded' to Max's Bar and Bistro but there's no listing for it yet. We have never been…read morethere for dinner so this is a new experience for us regardless. The location is on Gibbs Street, right across from the Eastman Theater. It's located in a large building that has part of the Eastman school inside. The foyer/lobby is huge and it over looks a nice park. The restaurant itself isn't that large but a nice cozy space, decorated in gray/white with art prints. Our server was lovely and we were well attended. It gets a bit noisy with the bar but not too bad. The specials were plentiful. We ended up having the clam appetizer which was spectacular. Just a really hearty dish we could share. Clam broth was just divine. My husband had the duck which was cooked perfectly and I had a haddock dinner that was the best fish I've eaten in a long time. It was on top of roasted veg and topped with a relish. Really amazing. Price points were higher for the entries but to be honest, worth every penny.

Went there for a romantic date night & unfortunately was disappointed with the atmosphere. It was…read morenot what we expected. It's inside a building complex and feels more like a hotel restaurant than a stand alone. Our server was wonderful. The appetizers - bread, Camembert cheese, French onion, beet salad - were delicious. I ordered the special: crab stuffed trout wrapped in bacon and enjoyed it, but, while I was in the restroom my boyfriend overheard a member of the kitchen staff talking about how it is common practice at this restaurant to take the "fish that is getting older" and "wrap it in bacon and stuff it with crab." Absolutely not what I wanted to hear after eating most of my dinner. The complaining by this staff member continued after I returned & just made us eager to leave. It's unfortunate that this happened because the food was pretty enjoyable.

We went here for Mother's Day Brunch and it was OUTSTANDING! The owner greeted us upon arrival…read more(everyone, not just us lol) and we were led to our seats. The mocktails were delicious and creative (not on a menu but our server just asked what I like and don't like in them) and I had two different ones that were some of the best ever! The food was top notch and I still miss the Salmon with Dill Sauce. They even had beautiful China plates for us to use for our meals. Every attention to detail was thought of and executed perfectly. Can't wait for next years and to see what other events they come up with.

I wish I could give more than 5 stars. Chris, Ava and their team made our dreams come true. We had…read moreour wedding here and I can't even come up with the words to describe how thankful we are. Working with them was easy and seamless. The space was absolutely perfect and beautiful. We were completely impressed with their professionalism and customer service. Their staff is not only friendly but also highly skilled. We appreciate all the hard work in making our wedding the best day of our lives!!

Had a party there for 40 people. Food was great. Staff was great. They even boxed up the leftovers…read morefrom the buffet they provided for us to take home. Also loved the atmosphere - simple but welcoming. Will definitely have any other events coming up there.

I had my daughters Bridal Shower there, and it was so beautifu! Everything was perfect! Her Baby…read moreShower is next! I highly recommend

I've been to the Armory a couple of times, one while empty and once while packed with people for a…read more1975 concert a few years back. Parking for this venue can be found all around Main St and directly next to the venue. This can be a pain point for some if you're unfamiliar. They bring in a huge variety of acts all throughout the year and also host events (thing weddings, corporate parties, etc). The drinks are pretty reasonably priced from what I can remember (this may have changed) and there are two bars throughout the venue. Bathrooms are very nasty and the acoustics/sound of this room can make it difficult to hear anything front men and women are singing at any given time. Overall I think this is a fine venue and I'm glad we have it here! I don't do a ton of live music anymore, but I'm grateful to the armory for bringing in such a wide array of programming.

I've been here twice now, most recently for Beartooth this past spring. I love the venue, but wish…read morethey would've had the balcony open for the show. I'm not a guy that likes to be near the pit or anything crazy, so an upper view would've been awesome. Otherwise, I've really enjoyed this for a concert venue