I'm not a reviewer. I generally think if you provide me a service and I pay for that service then…read morewe're good. But sometimes there's something extra provided that needs some fanfare. So this is my story, in the fall of '23 I moved from North Carolina to Spokane. I purchased a twenty year old house that still had the original paint on the walls. And senior citizens had lived in it all that time, so it kinda looked like it was from the 80s. Being the HGTV fan that I am, I needed a handyman and a paint brush. So I went to the internet. I found Burgan Home Services, Brandon asked questions about what I needed and suggested Jake would be a good fit for my needs. Over the next six months, Jake renovated the second kitchen, moved walls and doors, ripped up 20 year old carpet and taught me how to install LVP. He was great. BTW, I only scheduled him a couple of days a week because I wanted to do some of the work myself. He could have gotten it done faster without me as his helper. I had saved the renovation of the 3 bathrooms for the last project. Brandon came over and wrote up an estimate and I had sticker shock. So I went back to the internet and found another contractor for a quote, and second guy was significantly lower (and more in line with east coast prices). So yeah, I signed a contract with the second contractor. Significantly less, remember. What a significantly huge mistake, second guy talked a good game but I think he was watching YouTube videos in my bathroom. Trying to figure out how to fix my bathroom. Plus asking for money without making any progress. Then he quit coming at all. Fast forward to now and we get to the something special. I called Burgan Home Services and talked with Stacy (she's the scheduler). I just wanted some guidance on what to do. Brandon came to my house the same day. He expressed his sympathy for my situation and pledged to help me navigate through whatever recourse I have with the YouTube watching contractor. Burgan Home Services will be finishing the bathrooms. I highly recommend them, their work and their customer service. They have my loyalty and will always be my go to contractor/handyman.

i don't want to get into argument over the poor deck staining job by Burgans…read more Brandon claimed our deck needed to be replaced when in fact it was only 5 years old and had been protected once since then the siding on the house was stripped from overspray from power washing and left that way Although Brandon is a really nice guy ti talk to he wil bev concede he was wrong and as is evident from other reviews blames the customer these reviews would not have been posted had he of tried to remember that the customer is always right my deck was not neglected unless deeding fresh stain is neglect so

I needed to have a couple ceiling fans installed and called R.J. Works. Rob came on time,fairly…read morepriced the job and did the work efficiently. He is friendly and considerate as well. Planning on using him for all my home maintenance.

Detail oriented, up front pricing. Always on time. He senior proofed my parents home by adding grab…read morebars and new bathroom cabinetry. Pleasure to work with. We asked him to come back to install flooring after his first project with us! Couldn't be happier with the results.

On time.Very professional. He is fully licensed. He is capable of diagnosing problems and provides…read moresolutions. I highly recommend this company!

Speedy fix! Responsive, clean and thorough. Would definitely recommend to anyone with electrical…read moreneeds. I would call them first if I have any more projects.

Brett made our vision come to life for our dining room bar wall. We had all our expectations met…read moreand beyond.

Brett is very professional and competent. He works very hard and is very detail-oriented with his…read morework. He is exceptionally organized and good at planning everything out. He is efficient and never dilly dallies. He is also honest in business dealings. He has a range of proficiencies from carpentry to tile work. He is proud of what he does and proud of his skillset.

Thank you Isaiah for the wonderful job yesterday of putting up…read moreOur grab bars. You were knowledgeable, professional and a pleasure to work with. you will be our person to call for our next job. I can't recommend you enough. I should add he was very reasonable in his pricing. Thank you

We had a number of small projects that needed to be done, ranging from putting up closet doors to…read morerepairing laminate flooring to fixing grout on our slate floors. Isaiah was amazing to work with. He showed up on time, did our repairs with attention to details, cleaned up, and charged a very reasonable rate. We will call him in a second when future needs arise. I cannot recommend him highly enough!

Aaron and Justin are beyond amazing and we are so appreciative and thankful to have met them. They…read morehave come out to us for a number of services recently and are honest, thorough, and quick with diagnosing and fixing whatever issues come your way. We are lifelong clients because of them and have referred all of our friends and family to them. Prices are also fair for the work they do and definitely reasonable and worth it. Thank you so much River City for hiring such skilled workers!

My father in law had been quoted for a job by the owner Dan himself. Not only did they dig an 8ft…read moresquare and 10ft deep selected by Dan himself where to dig to where it nearly took over his front yard and an entire day but comes to find out this said hole was unnecessary. He also quoted for additional work that was never done and not needed. He charged my father in law over 16k. I maybe wrong but I do believe my father in law should not have been billed for their mistake and hours spent on their mistake. When asked to speak with Dan regarding the over billing he was unprofessional and refused. Instead he made his worker come collect payment in full. His workers Brian and Jason we absolutely amazing. Thank goodness the owner Dan has them because based on my experience with Dan the owner his unprofessionalism and over billing and lack of concern is appalling.

Here is one more rave for this great company! Logan, the HVAC service manager, and Reno came to…read moredo my prepaid inspection and were over the top in checking and cleaning and assuring me that the furnace and water heater and air conditioner were all working properly. As a widow, it is vital to have this kind of service and a joy to have these honest, professional, and kind men come and do the work. This is the company I recommend without hesitation to other widows and single women. They epitomize honesty and integrity. Thanks,again, Logan. See you at the Rodeo!

Well..since it took you 3 months to respond to my review I'm not convinced you take them seriously…read more And I WAS told $129 for a quote for a new system. I was very specific so if there was confusion, it was on your end, not mine. I'm happy I did NOT use you.

Pillar Heating & Air was amazing. We were in dire straits with a malfunctioning refrigerator in…read moreour AirBnB. Yes, they service refrigerators - I did not know this. We contacted them at MIDNIGHT on a Friday night. At 7A, we woke up to a text from Damien saying that they were able to come out and help as soon as we can gain access to the house!! We were so grateful!! They always do a great job for us but this was WAY over and above. THANK YOU Pillar and Damien

Thorough, professional, and quick. Full service done while being mindful of my wife and kids.read more