Love this smoke shop. The staff goes above and beyond to help you select exactly what you need…read more They are super knowledgeable and friendly! Definitely my go-to smoke shop! Bought a beautiful LED hookah (amount other things) and they were so patient with me and my friend selecting the right one.

If I could give 0 stars I would! They have an older lady working the counter some days that knows…read moreabsolutely nothing about the business. Take about 5 minutes to get what you want and get out. Shouldn't take more than 2 minutes max. I've had non stop problems with their products (delta8/9) to be exact. They run happy hour prices every day from 8-9 do it's half off all products of delta 8/9 and it makes sense because the devices either don't work or stop working on you. They don't take returns and when I've gone to see if it can be replaced in met with a strict NO. Absolutely terrible place and business. Luckily smoke shops come and go. So I'll be taking my business elsewhere as well as not recommending this place to no one. It's sad because it's less than a block away from my house, but that's what you gotta do when you are met with a shitty service!

I recommend this place to everyone the Employee who attended me did an amazing job helping and had…read morea great personality he helped me select the coolest item based on something we talked about and it's really nice to have somebody help me by listening to something I told him just venting like I knew him for a while 10/10 service I highly recommend This store to everyone theres not a lot smoke shops that have people like Adrian working for them he's a really good worker thanks Adrian for listening to me when you really didn't have to THANKS ADRIAN YOUR THE BESTS

Tbh I'm honestly disappointed just making this review. For being a loyal customer, this was…read morehonestly the worst experience I've had. I was told on the phone a price for an item. I was ready to pay and leave with the item just to find out it wasn't the correct item once I arrived and the price for the item I wanted was more than I came with. Mind you I live 20-30 minutes away from this location. I noticed another item at the store which was labeled $300 (which was more than the item I had in mind to buy) and i was informed if I paid in cash I wouldn't pay taxes, which i already knew since I've bought from here multiple times, and most smoke shops do this. So I left and brought the exact cash, just for the girl to tell me 1. the price tag was the wrong price it was $315 and 2. I still had to pay the taxes. So I asked her to call the owner and explain the situation and the owner (Anthony) advised me to buy the item online if anything. Instead of honoring their mistakes, they rather humiliate you (after already going back and forth to their shop) and lose a loyal customer over some extra cash...the money wasn't the problem I was willing to pay it, but it was the way the situation was handled and a mistake on their end they didn't want to honor.

Very reliable shop!Went for my peak needs and a guy named Christian was on point! Friendly place…read moreand has a bunch of things.Bought my peak glass cone and atomizer.The price was the best I called around.

Excellent customer service by a guy named Lazaro, and a great variety of products at the best…read moreprices in Miami. Recomended 100%.

Genesis was awesome! Great customer service! Will definitely be coming back! Prices are fair. Love…read moreit here. Selection is also amazing!

Bought a battery from them and it broke within 1 month. I reached out to the manufacturer and was…read moretold the item comes with a 3-month warranty, to be honored by the retailer. However, the owner decided not to honor it. This place sucks.

I honestly come back to this smoke shop because of Keylanni. She is AMAZING. From the moment you…read morewalk in, she makes you feel so welcomed and comfortable, like you're not just another customer. Her energy is everything so positive, genuine, and just a great spirit all around. She really knows what she's talking about too. You can tell she actually understands the products and takes her time to help you pick what's best for you. She's always attentive, patient, and never makes you feel rushed. Not once have I had a bad experience with her EVER. That kind of consistency is rare. She really goes above and beyond every single time, and it shows. Give her the credit she deserves because she's truly the best part of that shop!

Horrible customer service extremely rude and unfriendly…read more Extremely overpriced products and despite being a regular I will still get ID'd every single time.

The girl working in the van tipped herself $20 for a handing me a vape..... and nobody got back to…read moreme to handle it. Had to dispute the charge with my card.

They impressed with the "wow factor!" Bring on the nightlife…read moreof Miami. Coming back for more.

Roy was super attentive and prices are reasonable. The store has enough flavors and vapor…read morevarieties. Will definitely visit again.

Pretty cool cigar store. Vast selection, cool accessories. Learned about this place online when I…read morewas looking for somewhere to grab some cigars before a cruise and glad I chose to visit. Left with some Trinidad's, Rocky Patel and a Brick House Sampler. Friendly and helpful staff. They have a cigar lounge out in the parking lot made out of a converted bus. Looked very cool but wasn't open when I was there (unfortunately). Looking forward to visiting them online.

The best selection of cigars in Miami. Amazing service and very knowledgeable folks. I highly…read morerecommended stopping by the Pinecrest store. Their team is the best in town.