Danny was awesome, great selection and prices. Made our day and our night. Twice on Tuesday

I bought a hookah from here and they left the hose out of the bag. It was a special hose with a snake head that I couldn't find anywhere else. When I called, a manager promised he would drive to meet me to give me the hose because I lived too far to go back to the store. Every day that past there was a new excuse of why he could not come meet me. When I bought the hookah I asked the salesman why there was a difference in price of two very similar hookahs and his only answer was "the quality". But was is the smoke quality or the way the hookah parts are made? He didn't know. He was not very knowledgeable. I had to make the decision myself and I had to get on a step ladder to take it down. And when I asked about a coconut shell coal I never heard of his answer of why is it better was once again "the quality". The hookah began to fall apart after three uses. I even had to use tape to close gaps of air because the base did not attach to the stem correctly. Complete waste of $100. Overall they broke a promise and I had to call everyday for a week until I gave up. The hookah had poor quality and they are not knowledgeable about their products. I will never shop here again. read more

After searching countless other vape stores, finally I found this one!! The guy who helped me out was super friendly and patient. I'd been searing for a refillable vape because the disposable ones are too harsh for me. No one had it until I found them!! Their prices are reasonable and they have a pretty good selection of vapes and liquids, as well as boatloads of dispensable vapes and other smoke related products. Highly recommend this vape shop! I'll definitely be back to check them out again! read more

Brickell Smoke Shop - Rolling papers, etc - Tobacco Shops Near Me - Miami, Florida

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Great smoke shop spot!! First timer, from Cali this will be my go-to-spot for now on! Danny is the MAN!

Over charging on rolling tobacco. 35$ for a simple 40g bag. Absolute scam considering its 20$ at every gas station. Im sure the vapes are also 2x regular price. read more

The owner of the shop sells defective products and if you ask for either a replacement or refund, he gets disrespectful, he was higher than The Empire state, his coworker had to restrain him, be careful. read more

Shitty place, don't go there. Scam Prices and staff are very rude. Their prices are 50% more than other smoke shops which is insane.

Came in and was greeted right away from staff. I had a great conversation with who I believe was the manager named Mike. Extremely professional and knowledgeable on all questions I had as I was from out of state. Extremely personable and friendly and easy to speak to and top tier service that you rarely find these days. read more

Was in and out within 5 minutes. Asked for the cheapest glass pipe, paid about $10 bucks and I was out. Wasn't able to look around much so maybe I can update my review next time. read more

Brickell Smoke Shop - Tobacco Shops Near Me - Miami, Florida

Really great selection of different vapes and glassware. Mike was really knowledgeable and offered great recommendations.

Giselle was super knowledgeable. High recommend. Great place and great service. Thank you!!!

Kind, Knowledgeable, quick. I had such a quick trip at this shop but eric made it wonderful. Ask for eric read more

Brickell Smoke Shop - Tobacco Shops Near Me - Miami, Florida

The good ole brickell smoke shop, prob the best one in brickell, as miami vice holds it down for downtown across the bridge. They do have free parking for their customers, all you have to do is notify the parking attendant and you're set. The selection is pretty good for vapes and glass and much more, but prices are a bit higher here than anywhere I've been, but probably because...it's brickell. Either way they have a rewards program and discounts as well. I've already grabbed a nice rolling tray and grinder for free and even vapes with my points. If they would adjust the prices I'm sure they would attract more locals. The staff here is always so helpful and friendly as well. I heard this property might've been bought out... I hope that's not the case! We need y'all here! 10/10 recommend. PS: Exotic snacks/drinks would probably sell like crazy at this location read more

One of the employees just chased me down more than a BLOCK, to give me back my credit card! A++++. Also, selection is great as are prices. BUT t hey dont know Delta 8 vs Delta 10 etc... read more

My guy Wisly will get you right! They got everything you need, really good people, customer service on point.

Came here to purchase Juul pods when I needed some before traveling. Prices are 1.5 to 2x of what you can buy online from Juul. You are paying 34.99 instead of 16.99 per set. Save yourself a lot of money and order from online. In response to Brickell Smoke Shops comment. This purchase was made in April 2019. Well before there was a ban on certain flavors. So as previously stated, plan ahead and just order your pods online at a much cheaper price. read more

Brickell Smoke Shop - Receipt of Juul Pod prices - Tobacco Shops Near Me - Miami, Florida

Really cool place and amazing staff, everyone is super helpful and honest when you ask for an opinion. A great variety of all accessories you need. They also have CBD products, I got one of the milk chocolate ones and I really appreciated the fact that the store associate explained the strong effects and the amount you should take. Overall, it's a cute little shop in the middle of Brickell! read more

This shop always has everything you need and is open 24 hours! Clean, stocked, well-lit - What's not to like? Great customer service from Eric and the rest of the crew! read more

I just had an outstanding experience at Brickell Smoke Shop. Crystal was my bud tender, and she educated me on every product I asked about. Her knowledge in the business was A+ and I left with something even better then what I went in for. I'm excited about making this shop my new 'spot' for all things smoking related read more

Brickell Smoke Shop - Tobacco Shops Near Me - Miami, Florida

Crystal was a wonderful cashier knew exactly what we needed and what the uses were best for our needs. Loved will be back. Great energy!

The girl with the eyebrow piercing, long straight hair and glasses gave horrible customer service :( Asked a different employee for help at first and she overheard and stepped in instead and seemed very bothersome even though she was the one who stepped in willingly. We asked questions about different products and she seemed very annoyed with having to educate us on the products we were interested in and verbally complained in our faces to us about it, even when we asked for recommendations. Made me nervous to ask anything else because of her choice in words and attitude when answering. If she does not like working there, I pray she finds somewhere else she enjoys, fast too. Would not recommend this place at all if this is how they treat their customers. read more

I walked in there the smell of arm pit was unbearable it was clearly coming from one of the cashiers.

Love the staff here! Everyone is super nice, chipper and helpful. They are FULLLLY stocked. They are one of the most supplied and dopest smoke shops I've ever been too. They have so much stuff, and it's all new and cool. I been to a LOT of smoke shops in my life and this one by far is my favorite. Definitely going to be a regular here. Interacted with Tina, Britney and Yessy. All of them were THE BEST! Can't beat this place. I'm telling you, check it out! read more

Brickell Smoke Shop - Store shot - Tobacco Shops Near Me - Miami, Florida

Cool shop. Good location in the Brickell area of Miami right across from Brickell City Center. Good staff - Danny was very helpful in selecting some vape type nicotine products, showing us different brands and price ranges. And parking is available in the lot right next door, tho not marked that I saw - just tell the attendant you are going to the smoke shop. read more

My go-to for all the tobacco products. They have a huuuuge variety of stuff and their shop is always spotless. Remember you have to be 21+ to enter/buy their stuff. You will have to present an ID, there are cameras everywhere in the shop. So be mindful and respectful. Brickell smoke shop is the best ! They have all the new and up and coming products like the Juul vaporizer and all other sorts. Definitely recommend coming here! When you buy stuff, remember to become a member to collect points for your purchases! read more

I don't smoke. Not ever since my grandfather put out cigarettes on my leg as a kid. Completely ruined the whole experience for me. Now I have to see a therapist but I've made progress. read more

Again Wonderful service from Brianna D which is always having a Kool Aid smile on her face, and shout out to Wisly, both employees wonderful energy. I could be in the worst mood ever, Brianna and Wisly positive energy for sure make your day. They need a raise read more

I came to the shop to buy my pilot friend CBD. He is regularly drug tested so I was really on the fence about it which I voiced to the owner of the establishment who was selling me the product. I said I may have to bring it back if he is not comfortable to take the CBD. She didn't say anything about the return policy. I leave after buying myself some CBD and huge $100 jar for my friends bday present. I give the gift to my friend and he is afraid to have the bday present bc he doesn't want to risk a drug test coming back positive for thc. So since i was just there yesterday I bring the receipt and jar to return. I am greeted by the same woman whom I just shared my story with yesterday who sold me this exact CBD jar. She says, "You can not return anything purchased from the store." I said , "huh? I was just here talking to you yesterday , I told you my story and you never said anything about not being able to return , surely you can make an exception?" She said "No, it says in the fine print of the receipt right here that you can not make any returns." They literally did not let me return the CBD less than 24 hours later. I still can not believe people can be so terrible. This was wrong on all levels. And I'm a firm believer in karma and doing the right thing. Which is why I'm writing this review here. The worst part is I didn't have an extra $100 lying around to buy my friend another birthday gift which was so upsetting. Businesses excel when customer service is valued. Clearly here they do not care about customer service or simply even doing the right thing. So if you support this business or think of coming here , I ask you to consider taking your hard earned money elsewhere to an establishment that deserves it. read more

A nice smoke shop that has everything you'll need. I bought a lot of Juuls, a vaporizer and other stuff the staff were very friendly and professional. They explained all the question I had and helped me set up my stuff. I also bought a lot of Juuls they checked my order multiple times to make sure everything is correct. Will come back for more! read more

Brickell Smoke Shop - Tobacco Shops Near Me - Miami, Florida

If you like overpaying for things you came to the right place, if you have other alternatives avoid you should this place. Only reason they have 5 stars on the other reviews it's cause the girl who works there (summer) is asking everyone to write a review and rate with 5 stars. read more

Been coming here for 6 years, always on point and quick. Britany is always the sweetest and gets me in and out before work

Stopped here while on vacation. My wallet was stolen right before my trip so all I had was the interim documentation. This is VALID documentation and not legal to discriminate against, however the old woman working did so anyway. Before doing so, she tried to make some sexual comment or infer that I was staring at her when I was looking at the products. She proceeded to tell me to "get out of her store" like I was some person trying to use a fraudulent ID. read more

Bought a refillable vape here that stopped working in 12 hours. Brought it in, they gave me a new one, which broke in 2 hours. Hit it less than 5 times. Tested it out at the store with different pods and it was determined by the supervisor that it was a problem with their product, the battery. They said because they already replaced it they couldn't do anything. Basically stuck with a 20$ loss and a defective product. Threw in a disposable vape out of pity but I'm still in need of what I paid for. Great supervisor. Fuck the owner of this place for that dumb policy. You sold me shit that doesn't work and told me to get lost basically . read more

Brickell Smoke Shop - Smok Novo 2 not working after 12 hours. Used it twice and didn't drop it. No juice leaking into the batter at all. - Tobacco Shops Near Me - Miami, Florida

Always welcoming and best prices. Don't forget to join their great rewards program!!!

Awesome! Great costumer service , thanks Raul and Mario for helping me. Great store. I'll be back soon read more

Love it super close to the house ... I was helped out by Shannel who was very informative and super sweet... read more

Long story short: Expensive, poor costumer service and they don't have a good variety in e-liquids My experience here: I went there a couple of days ago, it took me 10 min to been attended, only one lady working at the time. The logo says "If you vape or smoke it, we have it"... well, they didn't have the Mango flavor that I wanted it with the same amount of nicotine, so I bought another flavor.... and it was really expensive... not only that, each coil for my tarot nano cost around 4$ here. read more

Brickell Smoke Shop - 32$ for this. - Tobacco Shops Near Me - Miami, Florida

Amazing vibe, amazing staff. Always so welcoming and helpful. My favorite smoke shop in miami!!!

I love this smoke shop been coming here for years. Staff is amazing and kind. I would definitely recommend.

SUMMER ROCCKS! All of the staff (especially summer), are kind and knowledgeable. This is my new go to shop for all of my incense and vape needs. A nice cozy neighbourhood spot, I won't go anywhere else read more