I would like to thank the staff of 2nd avenue Home Hardware for their service in this Covid times…read more My order was ready and filled very fast. The curbside pickup was as fast as could be considering the 6 feet social distancing and having 1 person inside to pay at a time. I had some questions about stain color and what to buy and they called me back as soon as my order was received. The staff is very courteous and always ready to help! Thanks again and stay safe! People of Sudbury should think of supporting our local stores.

I attended home hardware recently to return an item I purchased. The cashier I dealt with was…read moreterribly unpleasant and she acted like I should know the home hardware policies by heart. I didn't know there was a 30 day limit to return the item, but nonetheless, the item had never been used and I felt it wasn't unreasonable to speak to the owner. The moody cashier attempted to reach the owner and was unable to do so. She claimed he was on his lunch break. She stepped out for a few minutes, came back and said the owner declined to meet with me and refused to take back my 14$ item. The cashier had a smirk on her face and it really looked like she was pleased not to take back my item. I will NEVER go back there again, not because I wasn't able to return my item but because the service that I received was so unprofessional and frustrating. I will make sure to tell all my family and friends about this experience. I do not recommend this store.

Great service, easy to deal with and no complaints. Bought a Stihl here, very knowledgeable staff…read morewas in and out in 15 min. I'll give them first dibs on my business next time around.

Great service and great quality of equipment. My husband remts his chain saws and sometimes other…read moretools while hes doing renos. He always harps about he never really needs to buy any tools of his own because echo has everthing he needs. Great place great people that are all knowledable.

From the owner: Locally owned and operated for over 28 years, at Echo Rental & Supply Ltd we pride ourselves on…read morequick service and quality products. The Sudbury Star readers have voted ECHO as their favourite equipment rental location since 2008.

BEWARE! The last time I dealt with them, my dryer kept tripping the breaker. I called them to…read morediagnose. They didn't open the dryer to check what was wrong, but they told me about the expensive "what if it's this or that". They also didn't know anything about how it could be a breaker problem, and told me that it was just old and should be replaced. Of course they were ready to sell me a new dryer! When installing the new dryer, Dan, the owner assisted. They broke the tube for the vent and refused to fix it because "it was not their business". I argued that I need a working dryer and he said to call a handyman. After much arguing with the rude owner, the assistant kindly fixed something up. BUT IT UNFORTUNATELY DOESN"T END THERE! Same day, the new dryer trips the breaker! Now realising that my old dryer still worked, I called them to ask them to bring it back (so I can sell it). I spoke to Dan the owner again who was rude (again) and asked why I would want it back? He also wanted to charge a fee to deliver! I told him that I wouldn't pay for their misdiagnosis, and accepted a delivery from them when they were in the neighbourhood.. fast forward 1 month later, Dan called and asked if I still wanted the dryer because they were coming in the neighbourhood. He then informed me that it's been sitting outside in the rain all this time. Terrible business sense and very rude. I DO NOT RECCOMEND THIS COMPANY!

From the owner: When your appliances break down or you need a new one , call Houle's Appliance Sales & Service for…read moreprompt , efficient and speedy service. We repair most makes of appliances including washing machines ,dryers fridges, ranges, and more. We also have a larger selection of new appliances and for property managers, we also carry a great selection of Amana and Huebsch coin-op washers and dryers. Call us or visit us today for more information.