I would like to thank the staff of 2nd avenue Home Hardware for their service in this Covid times…read more My order was ready and filled very fast. The curbside pickup was as fast as could be considering the 6 feet social distancing and having 1 person inside to pay at a time. I had some questions about stain color and what to buy and they called me back as soon as my order was received. The staff is very courteous and always ready to help! Thanks again and stay safe! People of Sudbury should think of supporting our local stores.

I attended home hardware recently to return an item I purchased. The cashier I dealt with was…read moreterribly unpleasant and she acted like I should know the home hardware policies by heart. I didn't know there was a 30 day limit to return the item, but nonetheless, the item had never been used and I felt it wasn't unreasonable to speak to the owner. The moody cashier attempted to reach the owner and was unable to do so. She claimed he was on his lunch break. She stepped out for a few minutes, came back and said the owner declined to meet with me and refused to take back my 14$ item. The cashier had a smirk on her face and it really looked like she was pleased not to take back my item. I will NEVER go back there again, not because I wasn't able to return my item but because the service that I received was so unprofessional and frustrating. I will make sure to tell all my family and friends about this experience. I do not recommend this store.

This florist is an absolute nightmare to work with. Where do…read moreI even begin? I ordered the "Cupid's Creation with Red Roses" by Teleflora (photo is attached) Yes, I ordered the standard one. The one PICTURED on the website. When you select the "As Shown", "Deluxe", or "Premium" you can highlight over the photos. When you hover, or click, the photo changes to a bigger, better arrangement. I ordered the standard, that was advertised as the first photo. The FIRST issue I have? It was a surprise gift for my boyfriend in Canada. I ordered them the night before. He knew he was getting "something" the next day. But when he received a call from someone identifying themselves as Xpressions Flowers the next morning, asking if he would be home for a delivery in 30-60 minutes? Yeah, that sorta killed the surprise and romance of it all. The next worst thing? He gets a call about 40 minutes before he needs to leave for work, and the call says, "Our driver is currently stuck on the Kings Way! So he may be there close to 1pm..." (The cut-off time I identified in my order special instructions.) Then? The arrangement that shows up looks like a complete mess. It literally appears to be something I could've just gone out back, trimmed some roses, and threw them in a basic, boring vase. NO filler flowers. NO multicolored roses. The roses aren't arranged at ALL, and they look absolutely terrible. My 5 year old niece could've done a better arrangement. Then, I call to complain, because the flowers I ordered were over $100.00 with delivery. I complain, and state these are NOT what were advertised. I even send the owner a photo of the flowers via Facebook on their business page, and the response I get? "That's the back side of them. Here's the front." The front photo was almost identical. And both looked ABSOLUTELY nothing like the photo on their website. NOTHING like the photo on their website. They offered to deliver more flowers, but the KICKER to this? They had to stop by on Saturday morning to PICK UP their flowers they'd dropped off, and then come back on MONDAY to drop off the "improved" flowers. The "improved" flowers were almost identical to the first delivery, but they threw in some babysbreath. Bottom line? Do not advertise an arrangement you can't deliver. PERIOD. This was an absolute waste of time and money. Save your money and just go to Walmart. Their flowers last longer and look the best--and you'll save 90%.

When you spend $100.00 on flowers you expect more the 8 blooms, a spring of fern and a vase from…read morethe dollar store. Extremely disappointed in the presentation.

I had a great experience today ordering flowers. Jaine was very helpful and polite. Very willing to…read morehelp. I will order from there again.

I ordered flowers for mother's day from this business because they had decent reviews but this…read morebusiness does not know how to handle customers complaints. I had requested for the flowers to be delivered at a time when it was less busy for them strictly because I wanted the flowers to be delivered properly. They simply left the flower on the front step in the freezing cold while it was snowing and didn't even ring the doorbell to tell my mother she had a delivery. When my mom noticed them outside, they were half wilted and broken. When contacted about the state of the flowers, this business simply brushed me off and said the flowers were ok, just to put them in cold water. Half the bouquest was wilted and petals were falling off, flower heads were broken and the whole bouquet looked pitiful for the $80 I paid. To top this bad experience to worse, after I wrote a bad review on their website, they sent me a personal email stating: "Feel better? You just boosted our google rank, not made it worse". How unprofessional and juvenile can a business be. I have never seen this in my whole life. They do not care about customer satisfaction and will not take accountability for bad service. I have never had an experience with a business such as this one.

Today, I picked up four pieces of jewellery which were in need of repair…read more I was given optional quotes from Vee a couple of weeks ago and I confirmed the costs with her. Vee was very good and a pleasure to speak to. Today, Ashley showed me the three rings and necklace and I was so happy. The items were boxed, except for a couple of rings. Ashley provided boxes for them, bless her. She was very diligent in checking the cost of each item and presenting me with the final charge. I am so delighted with the care and attention, devoted to the wonderful restoration of these very personal and precious pieces. I highly recommend this brilliant service to anyone who wishes to have precious jewellery repaired. Thank you all so very much.

Excellent and friendly service. I even forgot something a purchased and they made sure they got…read moreahold of me. Says alot about the honest and professional people working there. Will be back.

A must stop for everyone. Lots of selection and quality products . I love the jewelry counter.read more

Gerry is the definition of great customer service!…read more My BF and I..now fiancé :) are extremely pleased with the ring Gerry beautifully created for us. His online live chat on his website is very helpful when deciding what you would like to purchase, as you will speak with Gerry himself and is able to provide you with great advice and was a delight to deal with. The whole experience was an A++ & my ring was even more beautiful than the digital render he provided for us & I couldn't be happier. If you are planning on purchasing jewelry online, you need to definitely choose Gerry!

Gerry is great. His…read morewebsite has considerable very high-quality information that helps buyers make informed decisions. I wanted to buy my wife a simple elegant piece that wasn't overly showy, but that made a statement. And I did. Thanks to Gerry.

Now called Ashley 's Furniture. Great salesman Denis Goulet…read more Great office staff. We felt we got a quality Canadian product at a good price. We had shopped around. Even the delivery guys were great! Will be back!

I am astonished at how a business that prides itself on "Family Values" could treat a customer so…read moreterribly. My decision to make a purchase at McQueen's was based solely on the fact that it was a locally owned business and not a large box chain store given that you are normally given excellent customer service with locally owned businesses. Boy was I wrong! I was actually hung up on by one of the owner's for no warranted reason and then given run around for service that was suppose to be complete 4 weeks prior. I will never deal with this business again.....off to see the Brick and Leon's!

Wow, great service... The owner always goes above and beyond for her customers. Beautiful…read morearrangements, and a friendly smile every time!