Took a hand battery powered chain saw to Ace Hardware in Weedsport, NY to find out why chain kept…read morecoming off when using it. He figured out problem within two minutes and fixed it. I had questions he answered them and showed me how to do a couple of things I asked about. He was pleasant and knowledgeable. Had I taken it to where I had purchased it, I probably wouldn't have gotten it fixed for a month. This is the kind of service I haven't seen in years. They are always pleasant and helpful when I go in but today really surprised me. I didn't think I would be in an out within fifteen minutes with a fix chain saw. KEEP UP THE GOOD CUSTOMER SERVICE!!

We are hundreds of miles from home with our camper and need help with stripped screws. I head over…read moreto the local Ace Hardware store and ask for a little guidance on the issue. The staff is excellent, knowledgeable, friendly, professional and they know their business. I was in and out in a few minutes with exactly what I needed for a couple bucks. The cashier was also great, resolving an issue with their machine reading my card. And she was patient and nice the whole time. Don't always run into this type of atmosphere, especially when you're having a bad day but today, the staff here made my day better. You need something in/near Weedsport, NY, this is the place to go. And if they don't have it, they'll let you know the best place to get it. Thanks!

I went in looking for one thing and got on a different tangent with the sales person and walked out…read moreknow a lot more! Great and friendly service for the non-contractor type who needs contractor like answers!

From the owner: Established in 1961…read more Founded in 1961, HEP Sales stores provide quality building materials and related products at exceptionally competitive prices, along with services that you just won't find anywhere else. We are spread across Central, Western, and the Southern Tier regions of New York State, with one location in northern Pennsylvania. Come into one of our stores and enjoy the HEP Sales experience. You'll Find Us in your neighborhood!

I had an absolutely horrible service encounter at this store. It was several weeks ago but still…read morebaffles and bothers me. Sorry to say this since I have been there on many occasions and it is convenient for me. I went to the paint section for some deck stain and asked the woman at the paint counter if she could mix it to cordovan blend. She asked with great irritation what I was talking about. I said that unless I am mistaken the cans of Cabot deck stain can be mixed for different colors. She walked to the other end of the counter without saying anything and then later said she is busy. So I waited for her to be less busy. While waiting I grabbed a Cabot brochure and opened the page to the color Cordovan. When she came to over I showed her what I was talking about. She did not respond again and a younger man then came over to the counter and said he would take care of me. She then literally and rudely stormed off. I made a comment to the gentleman now waiting on me that I don't know what she is so upset about. He simply put his forefinger to his lips to tell me to be quiet. I said I don't understand that reaction to me and mentioned that as a customer I would think he'd be concerned. He responded, "I don't think I need to 'mansplain' it you" I told him I was was absolutely baffled and that customer service and responsiveness is important to business owners - at least it was in my career. He said if I don't like it there I can always go somewhere else. I again was astounded that he now was suggesting I go elsewhere. In any event, I do now go elsewhere. The convenience of this location is far outweighed by the poor attitudes I encountered.

I read the below review and knew that Skaneateles Town Square Florist was exactly the place I…read moreneeded to call. I am not a big fan of the of 1 800 Flowers arrangements. I just called from Virginia and the person I spoke to was so helpful. I will use them again and again!

I purchased a washer for my mother. It's a tight space and there is not an easy way to get the new…read moremachine in the house. The delivery men were efficient and most importantly - they were kind. Thank you!

Very piss poor customer service it seems no wants to help you find an item or items when you ask…read morethem for assistance. I was in line to check out when it was my turn to check out I was immediately met with "I'm closed can't you see my light is off" is this how customer service is these days?!?! Home depot is way better and better customer service. Never again lowes you lost my business and my companies business as well. You don't even deserve a 1 star rating to be honest.

I don't normally give businesses five stars, but after you've been here a couple of times, you…read morewould too! The people that work at Kovarik's Hardware are the most pleasant, helpful people in the world. One time when I was in buying some nuts and bolts to mount a gauge in my car, one of the gentlemen working told me that he could sell me some thread lock to keep the nuts from coming off, but that I could use my girlfriend's nail polish and it would do the same damn thing. He was funny, too! I hope they never go out of business and I hope that I keep getting that same impression every time I go there.

Great selection...... best advice!!! staff very helpful …read more Reasonable prices .. A local gem!!!!

This place has everything. The service is excellent and the employees are all so knowledgeable and…read morefriendly. Save yourself a trip to those big box stores and get what you need here.

Good people and always have what I need. Everyone there is very polite and helpful. I go there to…read moreget my propane bottles filled and pick up things for my projects. Definitely recommend shopping here.

Hardware store! The one and only Wist Lumber. This store has a special place in my heart. I found…read morethis business on yelp and drove to it even though it had a completely blank page because when I called to ask for whatever it was I needed that day, they were polite, warm and prompt. I have basically been back there every other day for the last two weeks for whatever our production needs have been rather than driving back into Binghamton or hitting Home Depot on my way back to the hotel. I spend at least $60 every time I walk through the door and would rather give that to a small business. Thanks Yelp!

My go to local place. Prices are good. Always a nice stock. Beats some of the big chains just by…read morebeing local. Support your local stores.

Brought my mother here recently to have a pre-Mother's Day shopping trip & was pretty immediately…read moreastonished when I walked in the door and saw the inventory available - as well as organization of the store, decorations, and gardening tools/supplies. I also found the prices to be really reasonable, especially for some of the more uncommon offerings. I found some fairly unique succulents that were priced in the $3.99 - $6.99 range. A friend of mine had also asked me to look out for Thai Constellation Monsteras (becoming less and less rare, as it's the new "fad plant", but still), and I found a couple different sizes... all seemingly in proportional cost to what you'd fine at a big box store, but of higher quality. My mother ended up finding a pretty sizable hibiscus plant that perfectly reasonable in cost as well... and she stocked up on plenty of veggie & herb plants, including some heirloom tomato varieties that are hard to find. All their items are in really wonderful condition - nothing browning/crispy/dying, and I don't think I saw a pest (fungus gnat, etc) or anything the entire time I was in the store. Honestly, everything in the store just appears lovingly cared for. I'll definitely be back on my own, and my mother even said we should make it an annual tradition to visit here before Mother's Day and stock up on plants. Sign me up!

Really beautiful spot with a ton of variety, all of the gardening supplies your heart may desire…read moreand also a great selection of gifts. It's incredibly expensive, but you're paying for the ambiance, selection and experience I suppose. The staff are kind and the merchandise is great quality!