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The Home Collective

5.0 (1 review)
Closed • 9:00 am - 1:00 pm

Services - The Home Collective

Countertop installation

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3 months ago

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TLC Surfaces

TLC Surfaces

(4 reviews)

TLC is the best in their business in Rochester, bar none. I chanced upon them after a…read morerecommendation from a friend. I was shopping for four bathroom vanity tops, as well as countertops for our entire kitchen, including an 11 foot island. I was expecting to be able to afford lowest quality granite, because at other stores who saw our plan, this is what I was told was in our budget. What I came away with at TLC was gorgeous, top quality, glowing quartz in every location above, and also as a fireplace surround as well. I am thrilled and stunned by the beauty of our new counters ever time I see them in our home. If I had stopped short of a visit to TLC, for the next 20 years I would be looking at something second best instead--and I would have paid more for it. Not only does TLC sell top quality product at very low prices, but they are also wonderful to work with. You really can't find a better guy than Mike. He's at the top of his field with good relationships with suppliers near and far. He spent hours helping me narrow my choices and showcasing products that might appeal. He really searched to find what I was looking for, and his integrity is palpable. Julie is a color expert. With so many undertones in stone, there's lots of space to make a mistake. She not only helped select our counter tops, but helped me choose paint that would compliment our decisions when I reappeared a few days later with paint chips. We more than benefitted from her decades of experience. After so much thoughtfulness and so many careful decisions, I was out of town for the actual install. What met my eyes upon return stopped me in my tracks: precision perfection. I can't believe how gorgeous every single detail was. At TLC they know how to knock the ball out of the park. In a city as small as a Rochester, it's a surprise to me that this business isn't better known, and that so many people are paying more and receiving so much less, even just a few blocks away. For this reason, I felt like a detailed review was in order. Thanks you so much Mike and Julie for the stunning counter tops and for the hours service helping us get from A to B. When it comes to TLC surfaces, the only thing more beautiful than our new sparkling quartz tops is the integrity, quality, and care with which this business is run.

We had a very expensive counter exotic stone quartzite installed, we feel that the installers were…read morenot skilled enough to install our counter, Mike should have supervised the work, and did not. Our seams are horrible not smooth, counter was not installed level, which is no reason for this, since our home is newer. This created a problem with the install of the cook-top. Black-splash which was the same as the counter was not what we choose, we had one piece, they broke it, so they came with 3 unmatched pieces, after disputing this they took it back and did two pieces. We really should have had one piece, like designed and paid for. When they came to install the backsplash we werent home, they used white cocking did a horrible job cocking this and of course it doesn't match. Guess what you can purchase colored cocking to match! We have silicon on our counter, which needs to be cleaned up, and I now get t figure this out. All concerned were shared with the owner Mike, he did come back and paint only one seam so it will match better, this did help. However I guess there is nothing you can do now about the crooked uneven seams and about it not being leveled. We will purchase color cocking and re-do their cocking job to match very expensive high grade quartzite. Our advise to all is If your spending a lot for your counters stone; granite, quartzite (exotic stone) then spend the money for a better installer. If your doing a bathroom or small counter kitchen then TLC will do fine.

Lowe's Home Improvement

Lowe's Home Improvement

(26 reviews)

$$

We -a Frigidaire stove, a refrigerator and a microwave all together at Rochester MN Lowes…read more After a few days we noticed the right back burner didn't heat, although the "element on" light came on and there was a click when we turned the burner knob on. We arranged a repair, which we had to do through Frigidaire. They gave us an "8-5" window and DIDN'T SHOW. We chatted online with Frididaire, and they told me they would set up another repair appointment. A week later I called since they didn't set one up. A week later I called again since the once more did not follow through with an appointment. A visit to Lowes was useless as the store manager told me they would do nothing since the 2 day window of returns had passed. He was a useless creature, but probably a product of the environment he works for, Lowes. We've spent thousands of dollars there recently with also buying flooring, but they've lost our business. And I will badmouth them to anyone who will listen. A phone call got us an appointment, and when I called the Sears repair # they gave me to narrow down the 8-5 repair time, an AI rescheduled us for a week later. It was an AI phone call with no chance to speak to a human. When I told it to return our earlier appointment, it said it was no longer available. AVOID LOWES, SEARS and FRIGIDAIRE.

Great selection on major appliances, friendly and helpful staff. I will definitely be back…read moreshopping there.

The Home Collective - countertopinstall - Updated May 2026

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