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Creative Hardwood Floors

5.0 (3 reviews)
Closed • 8:00 am - 5:00 pm

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Services - Creative Hardwood Floors

Floor installation

Floor refinishing

Floor repair

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Nickelson Painting - Contractor for the Double Tree Remodel/Renovation

Nickelson Painting

(13 reviews)

I needed to have a wall repaired with plaster and painting. A technician arrived and examined the…read moreissue. A bid was then sent and accepted. (Fortunately, this time the company did not give us an outrageously overpriced bid as they had for some past projects.) The company then called me and stated that a different technician would be arriving to begin working before the office opened and would not schedule it to start during our office hours. Accordingly, I arrived to work before our office opened to let him in. And upon returning over three hours later I could see no work had been done at all. I contacted the company and asked where their technician was. They informed me that he was off completing other projects. Why did you insist I come into work before office hours to let in someone who did not actually do any work until over three hours later? This same technician would leave and return several times, meaning I had to let him back into the building and apartment repeatedly. Did the first technician getting the bid forget to communicate what was needed? On day three of the project, the technician contacts me and informs me he is done for the day. Then about an hour later, he states he needs to return to work on it further. At this time, I am at a meeting and cannot return. I inform the argumentative technician of this fact and that I would contact him when I was done, about an hour and a half from them at a guess. At the hour and a half mark, the technician begins calling my phone over and over while the meeting is wrapping up. I am finally able to answer and the technician is insistent that I return immediately to let him return to work (after he said he was done for the day earlier). The aftermath was that the wall was not made completely smooth, but at least it was painted. I sent the company a survey asking for someone to contact me as I did not want their services again. This would have been a golden opportunity for any business who cared about the client to reach out and see what could be done to repair the mess that they made. But I got not reply. It appears that our business is not large enough or pays enough to warrant their concern. We hired them for a few projects prior. And they have consistency issues with their work quality and pricing variances. If you hire them, you are taking a risk that the work will not be done properly and/or that they will treat you with disrespect.

I called to set up appointment to get a price on painting to be done in my home. Didn't show up on…read moretime. I had to call to find out if he was coming. Finally showed up and he was a polite person & said he would send me an email with estimate by Monday. It is now Thursday & still have not heard from him.

Junge's Flooring - Wow great great great!!

Junge's Flooring

(4 reviews)

Nothing like a job well done!! Is great place ! Amazing…read morepeople lots of options! Bigger better !

We went to Junges Flooring in 2019. We wanted a new floor installed. Our salesperson was a nice…read morelady, but a new employee. We told her we wanted a new vinyl floor throughout our townhouse. We emphasized several times in our discussions that it needed to be scratch resistant. The new employee was let go soon after we completed our purchase. It may be because she wasn't trained properly. We chose pergo vinyl flooring that, unfortunately, in a few short weeks showed scratches. We contacted Junges and they said scratches are normal. We explained to them that we were told that our new floor would be a good choice, because it would be scratch resistant. The manager came to look at our floors. Then a Mohawk representative. About two months went by and we noticed several areas where the corners of the floor were raising up. Then Junges sent a representative to inspect our floors. He said it was the wrong flooring for our type of installation. Junges said that we should hire a flooring inspector, which we did. According to the inspector's report, there were unlevel areas on the concrete floor that should have been leveled by the installers with a self-leveling material before the flooring was installed. We shared the report with the owner and his manager and they again refused to do anything to help solve the problem. This was after they had recommended we hire an inspector. When we tried to order Divine Cream flooring to replace much of ours, we found that Mohawk had kept the same color, but had made Divine Cream more scratch resistant and changed the width of each piece. Not once did the owner of Junges or his manager make any indication that they were willing to work something out. Finally I showed my frustration with them and their lack of reasonable customer service. The owner immediately used it as an excuse to do nothing, which he had planned to do anyway . . . absolutely nothing! There were several reasons why Junges should have at least gone partway to resolve the problem, but instead they took no responsibility. The floor will continue to get worse for the reasons I've mentioned previously. We feel like we flushed $10,000 down the toilet.

Creative Hardwood Floors - flooring - Updated May 2026

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