While searching for a rental home, I found one I was interested in and applied. Matt was very…read moreresponsive, professional and set up the viewing date quickly. I love that I was able to complete everything online and over the phone and video. The process is convenient, fairly easy and Matt is friendly and professional. I did not end up moving forward with the rental, it was really nice, just not a good fit for my family at this time. If you're looking for a new home I would recommend giving this property management company a try.

Very quick turn-around. Came out the very next day and the maintenance guy was very thorough and…read morepolite. Very positive experience.

I highly recommend ACL Property Management. From the very beginning, Charles Lassey has been…read moreresponsive, reliable, and easy to work with. He communicates very well, always follows up on time as promised, and keeps everyone informed throughout the process. Any maintenance request or query gets an immediate response, and every issue is resolved quickly and properly -- no delays, no follow-ups needed. I really appreciate the professionalism, attention to detail, and commitment to great service. If you are looking for an outstanding property management company, ACL Property Management and Charles are the best choice. 100% recommended.

If you ever want to talk to someone - good luck! I've been calling for the past few weeks…read moreinterested in property management, but clearly they don't care enough to call back. Since they can't even return a phone call, I refuse to give them my business. If that's what it's like to be potential client, I rather not find out what it's like to work with them. Thanks but no thanks. RESPONSE TO COMMENT: To be clear, I called first on May 18, so no you weren't closed and if you are going to have people answer the phone for you and take a message they should as well be informed that you are closed vs. saying you're in a meeting and get right back to me.

My partner had to decide to rent or sell his house. We met with Nick from Ukiyo twice and we were…read moreso impressed with his knowledge, direct approach and patience. We were looking forward to having them manage our rental and felt very confident with the selection based on the support and communication provided. We have had to put renting on hold but Ukiyo will be our first call if we decide to move ahead.

We saw a property on the Ukiyo website, and they quickly accommodated a tour. My partner toured the…read moreunit and loved it, so we applied. Saj was in touch with us frequently through the application process, but once our applications were submitted, communication was less consistent. That said, we found out the next day that we were approved! At least, we thought we were. Nobody at Ukiyo had confirmed whether we have pets (we do, and didn't want to double-list them with multiple adults applying), so they had to recalculate the deposit and needed us to provide vaccination records. Once we did so, we paid the deposit and went to bed, feeling like the next day we would pick up keys to our next home. Instead, we found out that the property owner doesn't allow pets, and that our entire application process was wasted. Not only are we not moving into what we thought would be our home for the next decade, but also we're having to find another option and wasted a week of time and energy. I can't claim I understand property management. That said, either the owner provided incorrect information to Ukiyo (in which case Ukiyo needs to do a better job screening owners since they "don't work with just anyone" according to their site) or Ukiyo didn't ensure that they had the correct information in their listing. Whichever is the case, the entire process has left us with a terrible impression of Ukiyo's business. It's already exhausting enough to navigate bay area housing without this kind of mess.

The most unprofessional staff…read more Port educated in customer service relations and very unprofessional in regards to business management Don't be sorry later. Go elsewhere

Deborah and the other staff rented me an apartment that was not livable the toilet had overflowed…read moreand Debra stood next to me after I had been in the building for 10 hours and said to me why don't you stuff the toilet with toilet paper. And I had to wait quite a long time before she called the plumber. It's not livable place the apartment is unheated and there was only one small heater in the living room so the bathroom and the bedroom have no heat it is unlivable. I said to Debra that I my muscles will not allow me to hold the key and put it into the mailbox or the front door could you please find a way that I can get in and out of the building on my own cuz the key and the fob that she gave me didn't work. You can call her and ask her. It's the whole truth I have nowhere else to go

Huge thank you to Jessica for helping me sell my home! She isn't just a realtor; she's a design…read moregenius. Her staging transformed my home, highlighting its best features in a way I couldn't have imagined. It made a massive difference in how the property was perceived. Thanks to her expertise and preparation, we sold for over the asking price. She knows the market inside and out and builds a strategy that delivers. If you're buying or selling, you need her in your corner! Beyond the business side, she is a kind and genuine person. I felt completely comfortable trusting her as my realtor. She felt like a good friend. She helped me every step of the way. No matter how small my concern, she was incredibly responsive and patient, ensuring I always felt heard and informed. Thank you Jessica!

We worked with Sam again--this time to rent out our property--and he exceeded our expectations once…read moreagain. He leveraged his network to find an excellent tenant, communicated proactively throughout the process, and made everything seamless. We certainly feel we are in safe hands when working with Sam. We couldn't recommend him more highly.

Keeping future tenants abreast. More photos and/or videos will be added shortly to back up EVERY…read moreword I've said and typed. Let me just say this: If you're even thinking about signing a lease with NorCal, you might want to schedule a wellness check on yourself first. I wouldn't wish this experience on my worst enemy -- and I've had literal rats in my walls, so the bar is subterranean. I moved in July 2023 as a medical reasonable accommodation, and it's been a masterclass in mismanagement, mold, and mayhem ever since. Let's talk about rats. Real ones. Not the gossipy neighbor kind -- I'm talking roof rats inside the walls. One ended up dead in an elderly neighbor's bed. Flies? Everywhere. I came back from a trip to find my place looking like a CSI crime scene. Vector Control had to educate the property manager, who had the audacity to blame it on one fly having babies. Ma'am, are you ok? The mold? Still here. Despite being medically allergic (like surgical intervention allergic), I was told to "wipe it with soap and water." I'm not joking. I have videos, inspection reports, medical letters, and enough documentation to put this place on Dateline. One email referenced that it may be DIRT. Still, I was gaslit like it's 1843 and I'm a Victorian wife seeing ghosts. The balconies? My personal inspector told me not to step foot on my patio as the balcony above -- it could collapse. What did NorCal do? Tossed some wood beams under it and called it a day. Wood. Like I'm starring in a DIY horror show. My neighbor? Threatened me, tampered with my property, cussed me out on camera -- repeatedly. Management's response? "Could you maybe talk it out with him?" YEAH. Let me just pull up a folding chair and a trauma therapist while I'm at it. The communication? Inappropriate texts about rent. Notices improperly "served" by being stuffed in my door like junk mail. One of which was literally read by my harassing neighbor. I told them to email me. They said "we prefer vibes and chaos." (Not literally, but it felt like it.) They failed to act on disability accommodations until I cc'd their attorney. The pool's been shut down by the health department. There are four vacant units right now. You think it's a coincidence? Spoiler alert: It's not. If you like mold, migraines, and management that treats legal violations like Pinterest crafts -- this is the place for you. Otherwise? Save yourself the respiratory trauma and pack some sage to clear out the energy just from reading this review. I fear no one but God. And right now? Even He's disgusted by NorCal's negligence.

My family and I were tenants with NorCal Realty for nearly 20 years (two apartment locations). I…read morewould most definitely recommend NorCal to future residents. Thank you Lisa, Dawn, Dayna, and the NorCal staff for your kindness towards our family. A special thank is in order my our landlord, Mr. Bruce O'Shannon. You are the absolute best! You go above and beyond for your tenants and I commend you for being a true man of character. Thank you, NorCal Realty Thank you, Mr. Bruce O'Shannon I wish you well! S.R. Holloway

I had an overall good experience with Jennifer. We got off to a rocky start due to my service…read moreanimal, as she felt I had hidden it from her that I have a service dog and did not want to rent to me because the apartment was no-dogs-allowed. However, after meeting him and discussing it further, it was not an issue at all and we never had any further disagreements. Jennifer never entered my apartment without significant notice (she always gave more notice than legally required and was flexible about what time she came so it worked with my schedule) and only came by when absolutely necessary. She was never overbearing and trusted me after it became clear that I wasn't trashing the place. I was required to have the carpet professionally cleaned on move out and elected to hire a professional house cleaner as well at her recommendation. The final move out inspection went really smoothly and I received my deposit back within a few weeks. She was always very responsive to text and call and never unpleasant to deal with. When the owners of my apartment planned to sell and not renew my lease, Jennifer offered to help me find a new place and to put me in contact with similar rentals. The only con of working with Jennifer is her handyman is genuinely the worst handyman I've ever had. He is very polite, no doubt about that, and a very kind man. However, every single fix that he did to the apartment was purely abysmal. Some things he just never fixed, like when I asked him to fix the doorbell he just took it and never brought it back. I asked him to fix the screen door because it didn't close all the way and he "fixed" it, causing the door to have a several inch gap between the door and the frame when closed. Sometimes he would claim things were just not fixable when they clearly were and I had to do those things myself, like screwing in the dishwasher bracket so it didn't jump out from its nook every time I ran it or increasing the water flow to the toilet so it didn't take three minutes of holding down the handle to flush. All that being said, I was Jennifer's tenant for two years and she was really quite lovely to work with. As a woman it's nice to have a woman as your property manager and she was a good advocate on my behalf when the HOA came for me after mistaking me for another tenant who had broken HOA rules.

Jennifer and Joe are great to rent from! We rented a house in Hayward that was perfect for our…read morefamily at the time. We made a couple minor repair requests in the beginning and they responded within a day or two. There was also a point where we potentially needed to break our lease early. We read through the paperwork but still had a couple questions. Jennifer was usually the one to reply and to our emails, clarifying the info. ** We did not end up having to break lease, btw. Even after we had left and moved out, one of the maintenance guys found some stuff we left behind. Jennifer was kind enough to take the stuff and email me to coordinate me picking it up. We would definitely rent through All Bay property management in the future.

My wife and I just withdrew our application to rent a property being managed by Aapex Management…read more While the staff (esp. Raquel) was extremely responsive and quick to review our application and provide answers to our questions, and while we loved the property and our application was approved, it was ultimately the leasing agreement (and management resistance to making concessions) that caused us to withdraw our application. The main thing that gave us pause was that, at least for this property, Aapex was exempt from rent increase controls. This means there is no limit to how much or how frequently they can raise the rent. Along with that, the lease lays out that for the renter to terminate the lease early, the renter will have to pay the equivalent of 4 months rent, plus another $300+ for various fees (re-keying, paperwork processing, etc.). Ultimately, this means that if Aapex decided to raise the rent beyond what the renter feels is reasonable, the only recourse for the renter is to pay 4+ months of rent, or continue renting at the increased rate for the rest of the lease. All of our interactions with Raquel and the manager (Deanna) were professional, straightforward, and prompt, but unfortunately they were not willing to make any co

DO NOT RENT FROM THIS COMPANY!…read more They just want to take your application money. They are unprofessional & utilize unethical, unfair, discriminatory business practices in terms of renting. They make things complicated for "certain" people. Customer Service need major improvement. BEWARE

We've been living in a rented place for about three years now, and Maria has been incredibly…read morehelpful with the lease renewal process. She has been a great advocate for us as renters to the property owner, helping to keep rent down and also accommodating our rental needs. We are happy with their service so far.

I had the pleasure of working with Maria and The Cal Agents team to get a new tenant fully set up…read morewith keys prior to moving into Andante HOA, a property I manage. From start to finish, Maria was professional, organized, and attentive to every detail. She asked thoughtful and thorough questions throughout the process, which ensured that she and The Cal Agents team were fully prepared to assist the tenant. Because of Maria's proactive approach and clear communication, the tenant's move-in should be seamless and stress-free.

I highly recommend Sarah Garcia and Best Property Management on Mission Boulevard in Fremont,…read moreCalifornia. Sarah rented my home in just two weeks to highly qualified tenants at a rental amount I was very happy with. Throughout the entire process, she responded to all inquiries promptly and professionally. She also handled a neighbor's complaint regarding my tenant's barking dog with tact, courtesy, and professionalism, which I greatly appreciated. When the water heater needed replacement, Sarah arranged the installation quickly and efficiently without unnecessary delays. Another thing I value is that my rent payments are consistently conveyed to me within the first week of every month. Sarah maintains a highly polished and professional demeanor and appearance, which inspires confidence and trust. The rental agreement is lengthy, but it thoroughly covers virtually every issue that could potentially arise, which I found very reassuring as a property owner. Overall, Sarah Garcia and Best Property Management have provided outstanding service, and I would absolutely recommend them to anyone looking for reliable and professional property management in Fremont.

I recently started working with Best Property Management when my house didn't sell. I pulled it…read morefrom the market and decided to rent it, instead. I contacted 3 property management companies, and was instantly impressed with Sarah Garcia. She was quick to respond to the initial inquiry, and when I met her in person, she was incredibly professional. She came prepared, had insights about the current market and was able to answer all of my questions. My husband is pretty quiet, and even he commented that, "wow, she really knows her stuff". We both knew after meeting with her that she would likely be who we chose to work with. However, we still met with the other 2 companies; which only reinforced how great Sarah is. Neither of the other companies left a lasting impression, and one seemed particularly shady. After feeling pretty down about our house not selling, we are extremely pleased with how fast Sarah was able to find qualified renters. Things turned out great for us!