I have been living this this apartment for about 7 months and have encountered multiple issues…read more 2 weeks after moving in, multiple cars have parked in my reserved parking that costs about 90$ a month; I reached out to super Mauricio asking what the towing code and he said that the property manager Elizabeth Rosado would be able to provide it. After reaching out to Elizabeth, she said that she did not know it and Marucio should be able to provide. 7 months later, I still have people parking in my spot and no towing code - so basically I pay 90$ a month for a parking spot that isn't even guaranteed. Also, in the last 7 months the lobby has flooded more than 3 times; The lobby stinks of old water and honestly it's disgusting that this place is considered luxury. On top of the lobby flooding, in December, the whole second floor was flooded from a busted pipe. The super let the water running for almost 40 minutes before I called 911 since no one was doing anything to stop the water and damage to our property. What was even worse was that no one from management reached out to the affected apartments asking if we were ok nor did they fix any of the floors that had water damage. If you have pets and don't want to worry that they will drown from a flood, run far from this place. Lastly, they shut off the hot water at least once a month without notice or any updates. Right now we have no have hot water for 3 days and have had to shower by boiling water. So take it from me, if you want to pay 3200 a month for a "luxury" apartment that has no hot water and constantly floods, has boiler issues, and has management that doesn't care, come to the glasshouse.

Super under-whelmed. There was a drug bust in the building and a carbon monoxide scare. Not…read morekidding. Also, for a "new" building, there are always issues. It's so poorly built. The only upside is that the super is an amazing person. Otherwise, I wouldn't recommend.

Excellent condominium complex. About 20 or so years old and could use some updating, but pretty…read morewell maintained. Outdoor garden with bbq grills and a gazebo - great for outdoor entertaining. Indoor pool with lifeguard on duty. Gym in the basement with a great variety of weights, cardiovascular equipment, steam room, and studio space. Concierge at front desk who controls traffic in and out and signs for packages. Maintenance staff is good.

Very nice, kept clean and safe. Close to station. Walk to shopping and restaurants. Gym and pool…read morearea great amenities.

In general a very positive experience, good location, easy to walk to anywhere. lots of sunshire in…read morethe apartment. Nice door man and new carpet is a plus for the building. Heard a new power washing to the garage too. The only concern is the construction for the old DMV. The construction generates some noise in the morning. If you commute to the city, you might not be affected.

I've lived in this building for 4 years and have no real complaints (except for the occasional 1…read moreelevator not working). My husband and I looked around White Plains for an apartment, and this building was the best bet in terms of size of apartments, price, and convenience. The higher floors get tons of sunlight and the 12th floor apartments have fireplaces. There's also a gym upstairs and laundry on every floor. The building is about a 10 min walk to the MetroNorth train station and a 5 minute walk to the Mall and Target/Shoprite. There are so many other things within walking distance including the library, DMV, restaurants, bars, biking/walking trails, etc. etc. With regards to the negative reviews left, it really depends on who you are renting from. They may have had a bad landlord who tried to rip them off and weren't attentive to issues that came up. The units in this building are owned by individuals and either lived in by the owner or rented out to others. I think the review by Steven L. which is filtered out for some reason states valid points. Each unit has separate heating and cooling units. If yours is broken ask your landlord to fix the unit in your apartment! No regrets living here.

Very nice complex. I didnt find the right one for me but maybe in the future. There are mower…read morelevel apts but idl a basement. I hope to hear from "Tina" should another ground floor apt become available.

I have been living at Springvale Apartments for 7 1/2 years. I am very happy here. The people are…read morefriendly, the grounds are maintained very well, the area is secluded and quiet, and there are many activities for the tenants. The rental and maintenance offices are very professional and responsive, especially the Resident Manager Tina who I can't say enough positive things about. I highly recommend to anyone looking for a beautiful place to live to consider Springvale Apartments.

Jefferson Place is one in a million. It is well managed and a great place to live. In your unit…read moreyour neighbor above will never disturb your peace walking around or moving furniture. There is a layer of concrete between each floor that prevents sound traveling between floors. The walls are made of cement blocks that also help prevent sound conduction between units. Because of its construction Jefferson Place is also pretty much "fireproof." The units have 24 hour a day ventilation in kitchen, bathrooms and laundry areas which makes units always smell fresh. The grounds, halls, gym, party room, library, video room and children's play room are clean and well maintained by an excellent staff. Pets are allowed but are not allowed to disturb others. There is covered parking and some storage spaces. In each unit you'll find granite countertops, General Electric appliances, garbage disposal and a washer and dryer. Penthouse units come with a fireplace and other upgrades. Jefferson Place is at the quiet side of downtown away from the noisy traffic at the Ritz and Trump Towers but well within walking distance of theaters, 2 large malls and a multitude of restaurants. Parades go right past the front of the Residences of Jefferson Place several times a year. There is a 24 hour CVS right across the street making this an ideal location. The only possible criticism is that the parking spaces in the garage are a little narrow. Yes, life is great at Jefferson due mostly to the professional staff. There is concierge service 24 hours a day. The building is a secure building monitored by surveillance cameras. The staff treats people with respect but will put a halt to anyone who gets out of control. That rarely happens in this happy environment.

Lived here for a year. Not worth the money for the amount of complaints, horrible parking…read moreaccommodations and clear nepotism of the residents who are tied into the board. Also, the realtor my mother and I worked with was an absolute nightmare to work with. She called my mother stupid multiple times during the transaction, withheld paper work we needed, and most of all was rude and inconsiderate the whole time I resided there. My car was kicked in or vandalized while it was parked in one of the 15 minute spots near the door. When I asked to see the footage they said they didn't have a clear camera angle of that spot.

We are very happy with the move here! The amenities are great and the staff is very responsive and…read moreprovides clear information. This property has the little things that go such a long way. It's peaceful and it's quiet. Very curious to see what retail opens here

This is a great property! Mike the serviceman is the best! He is knowledgeable and efficient, and…read morehe treats every request with equal levels of care and urgency. He consistently goes above and beyond!

My wife and I moved to a two-bedroom at River Tides close to 6 years ago having lived in Scarsdale…read morein a six-bedroom home for 47 years. We loved our home and the Scarsdale community, but have never looked back following our move to River Tides. So, what is it about River Tides we like so much? The on-site management staff has been responsive when ever we have needed their help. The 24 hour concierge staff is professional and friendly. Gerson, the super is just that, he is "SUPER." He also oversees an excellent maintenance team as well as a wonderful cleaning team. One special feature of the building is an "events" coordinator who arranges and/or oversees 6-8 monthly activities including scheduling food trucks visits to River Tides, complimentary drinks and hors d'oeuvres at local restaurants, and occasional on-site wine tasting events. As for the building itself, when you are in the apartment, you cannot hear any of your neighbors. The walls and ceiling keeps your apartment nice and quiet. The amenities are plentiful including the outdoor lifeguard swimming pool, 4 outdoor grills, fire pit, indoor sauna, hot tub, and on-site spa where you can book a massage. There is also a large fitness center for adults of all ages as well as a outdoor playground for pre-schoolers. In the grill area River Tides has even planted a variety of herbs that are free for the taking if you need one or two of them when making dinner. There are three levels of indoor parking as well as a storage area that can hold all the extra "stuff" you should not have brought with you when you made your move. There are two large lounge areas where you can entertainment visitors or relax in with neighbors, as well as a small playroom for toddlers and young kids. The building has also provided an internal communication system to reach both building staff as well as neighbors. But, perhaps two unique features that makes River Tides truly special is the inspiring view it has of the Hudson River and Palisades as well as its access to the Metro North train station one block away. Together with its close proximity to the city, River Tides has been a perfect luxury rental property for my wife and me. John B.

My wife and I have been searching and searching for a new luxury Apartment closer to the city. From…read morethe time Christine Fowler showed us a few apartments in River Tides, no other place compared! Christine was and still is amazing. She stayed with us for hours and we didn't feel pressured at all. We cant wait to move in December. If you're in the market, give Christine a call and you wont regret it. The river views and sunset pretty much sold us!

I have been a resident for about 3 months now, and I am thoroughly enjoying my time here. This was…read moremy first apartment away from my parents, so I was intimidated and new at home searching. Ruben, one of the leasing advisors, supported me entirely and made applying easy. Of course, the apartment is pricey, but I personally would spend a little extra money if it means that I can feel safe in New Rochelle and have an in-apartment laundry unit. Some other perks that I've enjoyed is the 24/7 gym, stunning lounges/study rooms, and free coffee! I look forward to their pool that is supposedly opening soon. They seem to host some events that might seem fun for some folks, like an ice cream social, some kind of dinner party, and a raffle (that they never announced the winner to...). Regardless, I still enjoy my time here! (@theLeaf, Please do not increase my rent in the future)