We parked around back which was very convenient. The lady who waited on us was very informative and…read morefriendly. The sandwich, chips, special sauce and ice cream were all good. We thought the ice cream holders were cute and very handy. Would definitely recommend.

I take my granddaughter there occasionally. We both love it. Lots of flavor chooses. Some I have…read morenever seen anywhere else.

We sat on the patio and the area was very clean and inviting. We ordered the beef Rueben Sandwich…read more The corned beef was cut so thick that we couldn't bite it and it was tough. The rye bread, Swiss cheese, and sauerkraut were cooked perfectly. It was sad that the meat was so thick and tough that we pulled it out of the sandwich and cut it and ate it with a knife and fork. I guess we just picked the wrong menu item. This was our first time here, and we probably won't go back.

food and atmosphere was awesome! I would definitely go back! The service was so good!read more

I travel for work, had a long day and decided to stop at this location right before closing, staff…read morehad already started their closing process (cleaning etc.) I've worked as a manager in the restaurant business before and know how this can be with last min customers And let me tell you this crew on night shift rocked! greeted me with a smile was courteous and exhibited professionalism. Ethan , Mia, landen, Regan, Logan, John, Zane All deserve recognition for satisfactory and excellence in customer service, along with handling our large order with precision and speed! keep up the good work! your positive energy does not go unnoticed -the construction guy and crew

Servers here sucked. They acted like it was an inconvenience when I wanted my sub toasted. Then…read morethey got snappy. The service could be better. One out of 10 never coming back.

I personally witnessed an employee being publicly humiliated by the owner…read more I stopped into Firehouse Subs in Sidney, Ohio on Friday, July 24, 2026, and a blonde female employee had just begun taking my order when the owner, Tom Martin, came out of nowhere and started yelling, cursing, and degrading her in front of multiple customers and another employee. The public humiliation, intimidation, and imbalance of power were difficult to watch and reminded me of the dynamics often seen in emotionally abusive relationships. I was in shock. My hands were shaking after witnessing a man old enough to be this young woman's grandfather openly attempt to intimidate and bully her in front of customers and another employee. If he was willing to speak to her that way in front of customers, it left me concerned about how employees may be treated when no one is watching. After he finished yelling at her, she returned to taking my order with kindness, professionalism, and a smile. Despite what had just happened, she remained polite, respectful, and focused on providing excellent customer service. She handled herself with far more professionalism than anyone should have been expected to under those circumstances. That young woman deserves recognition for her professionalism and composure. She represented the business with far more dignity than the person who owns it.

I like Firehouse for a couple reasons. They support our first responders, and they have a wonderful…read moresandwich with corned beef and pastrami. Last time I got take out, sandwich bread was bit soggy for some reason. Not sure if it was caused by pickle juice or too much vinegar and oil. Still a good sandwich. I prefer to eat there, but sometimes my walking takes me to takeout. I prefer Firehouse over the competition that is out there.

My son went with the Ruben combo that comes with fries and drink. My wife chose the beef and…read morecheddar combo that comes with fires and drink. While I am still doing the low carb thing and got beef and cheddar sandwich with no bun. This is a Military friendly location.

Wow I think we just ate at the best arbys! Service was top quality. Food was hot, fresh and no…read moremistakes in a family of 7 order.

One of the worst gas stations I've ever been to. 3/4 of their pumps were out and when I did find…read moreone, it took 5 minutes to pump 10 gallons.

The bun was inedible - hard on edges, obviously way past fresh. The meat was still cold... I heard…read morea microwave in the preparation of my sandwich - it obviously wasn't nuked long enough. I told the staff person that I had to toss the sandwich and what was wrong with it. She said "OK" and walked off, offered no refund, much less an apology. Other reviews over many years reporting the same. Now I know why no other customers were there. Stay away. Drive to Greenville for the real thing.

I ABSOLUTELY recommend High Grounds! The food and drinks were delicious and the home town welcome…read moreis always fabulous!!!

What a great coffee shop! We stopped by because we were in Sidney and needed coffee. We both had:…read more Coffee. Latte with mocha flavoring. It hit the spot in one delicious way! Salad with turkey. I had honey mustard dressing and my SO had light Italian. A nice mix of greens, ripe tomatoes, carrots, onion and diced turkey. It was a nice lunch. Nice people, service was quick and friendly. As Arnold said, 'I'll be back!'

I have nothing bad to say, my fiancé and I got takeout pizza and I have never had such good pizza!…read moreI highly recommend it. The service was so fast and the people who helped out were so nice and helpful. It looks like it would be a cute place to dine in too we just didn't have the time today!

The food was excellent. Service was fantastic…read more The ambiance was quiet and nice. Great restaurant!

Not too crazy on a Wednesday night. Was able to get seated right away. Didn't take long for the…read moreweight staff to pop by and answer questions, give us some samples. In my last review of this place, I was wildly unhappy with the engineering of the restrooms because of its implications for child safety. They have gone to very strong lengths to substantially, engage and resolve all of my issues. I would not be afraid at all that if my kids went into the bathroom, some stranger would have access to them that they shouldn't. This is a fun little place with some great background music. It's like a brew pub meets a diner with lots of table tables. The staff is friendly and engaging. If you're gonna eat here, the pork sandwich is pretty good. My sweetie liked her cheesesteak. Also, they had a pretty yummy stout on tap as well - something fluffy stay puff. My buddy Nick really enjoyed the Irish red. Says it's very yummy.

From the start the service was awesome. Friendly helpful staff. The food was So good. Got the…read moregreens for my side, boyfriend got the fries, both are good. The greens is basically fancy lettuce with a light lemon dressing. It's nothing fancy but good. Food came out fast and hot. Beer was good. Honestly, Would love to stop again if ever in the area.

The pizza we got was great. We ordered an appetizer and it was forgotten about. It came out after…read morewe brought it to the waitresses attention. It came out fairly quickly after that and was good also. The service was very slow. My nephew needed a drink refill and it never came. We ended up having to go to the bar and ask for one. I doubt we will be back as there are other places in the area we'd try.

Service was just alright. Basic bar food that is overpriced. Sandwiches are very oily and not…read moregreat. Not sure about their cocktails/beer.