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    The Hem Master

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    Response time

    30 minutes

    Response rate

    95%

    Services - The Hem Master

    Clothing alterations

    Clothing mending and repair

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    Tailoring Palace

    Tailoring Palace

    (15 reviews)

    I would give this place zero stars if I could…read more Just awful and absolutely no customer service. In fact, the owner was flat out rude. I wanted to get my dress hemmed but decided to take it elsewhere because of the way I was treated. Please take your business somewhere where it's appreciated.

    I have never thought much about using a tailor. I thought it would be expensive and take a lot of…read moretime. The day came that I desperately needed a dress altered and I cannot sew at all. I was getting ready to go on a cruise and found the perfect dress for formal night but it was way too long. I either needed to grow another 5 inches or find a tailor. Since I doubted I could grow 5 inches in one week, I had to place my bet on the tailor. I did some searching on yelp, dexknows, and just on the internet in general. The Tailoring Palace had some wonderful reviews so I decided to give it a shot. I went in and the owner greeted me at the desk. He was pleasant, cheerful, and professional. He took the time to listen to what I needed and how soon I needed it. He had me put on the dress (ladies, remember to bring the shoes you plan to wear with this and any body shapers so the dress hangs just like it will when you wear it) and stand up on a box in front of the mirror. He took the time to make sure he knew how short I wanted it and marked the dress with his chalk. I was leaving in four days and he said he would have it ready for me the day before I left. I went in to pick up my dress and his wife was there this time. She is also a very nice person. She had me try the dress on again just to make sure we didn't need any last minute changes. The dress was PERFECT! I can now go on my cruise and not worry about having to hike up my dress to walk or stepping on it. The price was much less expensive than I thought it would be. I figured I would pay the same price of my dress for the tailoring. Not even close! I paid only $30. He does leather jackets, dresses, suits, just about another you wear that needs to be altered. Please go and give this place a shot. They are wonderful people, do incredible work, and are well worth the price.

    Burke Cleaners - Tim and Mark Burke

    Burke Cleaners

    (4 reviews)

    PLEASE READ BEFORE TRUSTING BURKE CLEANERS WITH YOUR CLOTHING…read moreI've used Burke three times now, each time giving them a chance to redeem themselves and each time regretting it. My first time using them resulted in a stain on a white silk blouse, and it wasn't the last time I got something back in worse shape than when I brought it in.  However, Burke did the right thing and cleaned it properly at no additional charge, so I decided to give them another shot. The second time, without telling or asking me, they applied iron-on barcode tags that destroyed the labels of my garments.  These tags are impossible to remove by yourself and leave permanent stains if you ask Burke to take them off.  While most customers probably wouldn't be bothered by the tags, if you own high-end or designer clothing, the label is essential to reselling the garments should you choose to do so.  I requested that a note be put in my customer profile stating the tags should never be applied to my garments again ... and I decided to give them another shot. Big mistake. My third and final time resulted in a $300 cashmere sweater being ruined.  I asked Burke to de-pill the sweater, the pills being on the inner sleeves only, where the arms meet the sides of the body.  The sweater came back with pills over its entire surface.  It looks horrible and feels even worse: rough to the touch, unlike cashmere ever should.  On top of that, an employee called shortly after my garments were dropped off to say that they did not read the note in my profile and again applied the barcode tags.  Yes, they removed them after realizing their mistake, but now my entire wardrobe is permanently stained. Burke runs on an almost fully automated system, and when human employees happen to be there, they generally don't like being asked questions or given instructions for your order.  I imagine this is why Burke does such an abysmal job and it may explain their high prices.  Once you take the interaction with your customers out of the equation, mistakes are bound to happen.  No, I don't want to communicate with a robot; I want actual customer service and I want my clothing not to be ruined. Think twice before trusting Burke with your clothes.

    I've been using Burkes since I first arrived in Fort Collins in 1999. The fantastic people at the…read moreRaintree location are my go to right now but I have always been able to trust each of the locations with my laundering and dry cleaning needs. I'm sure that some customers have not been happy but in business longevity and customer service speak volumes to the Burke policy of every customer ever tim.

    The Hem Master - sewingalterations - Updated May 2026

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