I really love the environment and friendly staff. The building is beautiful. I brought my mother to…read morean appointment and the doctor was very kind. She answered all our questions and was willing to give us the information we needed. Highly recommended!

Brought my mom in today not a hello or how's your day. Just fill is out and sit down. Not the…read morefriendliest people very cold and unwelcoming feels like we are in the way

I can't say enough about the quality of care and great service provided by SoundChoice Hearing…read more From the moment I walked into the lobby and throughout the exam, I felt like everyone cared about me (my hearing). I received a great pair of hearing aids along with detailed instructions on how to use them. They even connected my phone to them so now I don't need to use the speaker feature. I highly recommend SoundChoice Hearing.

My brother is hospitalized right now and is profoundly deaf. His hearing aid stopped working so…read morewe spoke with Damian Castillo from Sound Choice Hearing who graciously volunteered to look at the hearing aid. He cleaned and got it working. It was a simple case of an old battery. He replaced it with a new one, gave us some extra and send us on our way. He was so kind and generous with his expertise and saved a weekend at the hospital without being able to hear. Thank you Damian. You are so appreciated. I highly recommend you see him for any hearing need.

In mid June. I ordered hearing aids and other items in order to connect to my laptop. At the time…read moreI placed my order, I was told it would be 7-10 days to come in. We are now in mid July, and I have heard NOTHING. Making several attempts to contact them has not been successful as they do not answer their phones and all messages have fallen on deaf ears (pun intended) as I have not received any response. If this is the hassle I have to go through to get my hearing aids, I'd hate to think of the type of service I would get for any follow-up attempts. I have attempted to cancel my order through TruHearing but they also cannot get a response as they need the order back from McCurley to cancel. So it looks like even the supplier can't get any action. I would hate to get a lawyer involved just to cancel an order that was never received because McCurley staff continue to ignore me. Funny how just the 5 star reviews are the only ones posted.

I got my first pair of hearing aids over ten years ago from McCurley. They lasted five years and I…read moreuse them as a back-up, especially when I travel - in case I misplace the pair I use now. I opted to get an updated version of what I had. The new ones are still great after another five years. I just went in for some help replacing the tips of them (at no charge). I was afraid to monkey with them on my own. The office was very helpful and friendly, taught me how to replace the tips myself and gave me some extras. You will not get care and quality like this from places like Cosco -- I know because my partner went there and wants to take his hearing aids back and go to McCurley.

My hearing assessment with audiologist Sarah Duncan was extremely thorough and comprehensive. Sarah…read morewas really great in talking me through every test and assessment tool. She carefully reviewed the results and gave me a number of good options for dealing with my hearing loss. I couldn't be more pleased with their excellent service and caring attitude.

We go to PEI for outpatient treatment of my son's neurological speech disorder; have been going for…read moretwo years now. The staff is excellent - up to date on treatment methodologies, adept at continually connecting with and engaging with children, and very patient. We couldn't be more fortunate to be able to go to "talk school" here. PEI has an excellent full-time program for children with special auditory needs. Calling the school is a great way to have first contact; then meet with them. They accept several kinds of insurance, too. Parking is a bit "cozy" but it's centrally located between Lead and Coal by I-25.

If you have a child with profound hearing problems this is the place to go. Signing isn't the only…read moreoption for these children and with the new technology there are things that can help them function normally in the real world.

My visit started out fine. My current hearing aids we're not the top-of-the-line and not giving me…read morethe experience I needed. There was an ad in the paper for Livingston saying they were having a grand opening and would do a free exam and check up. That did happen and they did a pretty good job. However, when I mentioned the ad he never even heard or saw the advertisement. It was just the way that corporate gets people to get in their stores. We ended up asking for their top of the line hearing aid. It was called a Starkey and the. cost was $5,200. I went home and started to do some research. I found out that Starkey top-of-the-line hearing aid was their genesis 24. I called up Livingston and asked which model they ordered for me. They said the Genesis 20, which is not their top-of-the-line. They said the top of the line was another thousand dollars. I researched online and found a top-of-the-line Genesis 24 for $4800. $1,400 less!! I called up Livingston and asked why didn't they order me the top-of-the-line as I asked, and said if they match the 4800 I would still go with them. The doctor never returned my call. I ordered hearing aids from a company called zip. They supply the hearing aids at a greatly discounted price and then work with companies to do the fitting. It was a great experience. The new company did a much more thorough job than Livingston. I ended up with a hearing aid called phonak which seems to have much more capabilities and better sound than Starkey. I don't recommend Livingston. Give Zip a try.

Made an appointment to get my hearing aids checked, the day of the appointment, I call and they…read moretell me that there will be charge of 65.00 office visit. But they told me to bring them in and it was free to test. Kind of bait and switch?????????? Don't trust them!!!!!!!

Well, they were recommended to me by a former employee. But…read morewhen I phoned them they told me they had downsized and no longer provided the service I was looking for.

Dr. Gia is delightful and very detail oriented. Her speech…read moreis super clear and she informs you of the slightest nuances. The testing and selection of my first hearing aids was such a positive experience. I'll always appreciate her kind personality. Thank you!]

Excellent choice for very helpful, knowledgeable service. Both my husband and I purchased our…read morehearing aids at the Costco Eubank location. Adapting to them is not always easy but we are both doing well. I go in today for a routine appt. Any issue we have had (almost none), they have solved it promptly. Good experience.

Huh? Seemed to be the most word often used in my vocabulary. Softer, mask covered voices didn't…read morehelp either. I generally get my hearing aids from the VA, but they've been less than helpful in replacing my over the ear hearing aids that have suffered thru covid with me. They've been launched, dropped and lost when unmasking and background noise has 1st priority So unwilling to continue that frustration in the drawer they went. That was the beginning of the next level of frustration. Finally reaching wits end and having been inundated with mail from local hearing aid companies I decided to act. I learned that hearing aid vendors are like used car salesmen, lure you with rock bottom prices and try to upsell into the model that is practical with the most profit for them. So enter Costco Hearing Aid Center, in typical Costco fashion they buy in bulk, and have stores all over the country. So I stopped in, talked to the audiologist and scheduled an Appt. After the hearing test we discussed the options. Since the audiologist are not paid on commission I feel I got better info with no pressure. Hearing aids chosen, molds made and come back in 10 days to pick them up. Huh? Normal took 4-6 weeks at the VA. I show up, they fit great. They were programmed to my hearing deficit, connected to my phone and now I can hear you. They are brand name with the bells & whistles *I* wanted. It was a great experience and now I wonder why it took me so long. Costco may not be your first choice but the may be your last.

I received one of your "Ghost Writer" emails come in for service on your current hearing aids. So…read moregoing in I knew I would be hit with the sales pitch. I dropped down $6000 on my current pair of BTE's, also knowing that even though there is supposedly a return period the audiologist was going to steer me away from that. These are my third pair of hearing aids, second from Sandia. I don't need to explain the fitting process but weekly I go in and have them adjusted, brutal process. However the receptionist Joyce cant appreciate the fact I don't want to talk to her in more than she wants to talk to me. Now for the specifics, the clear tube connecting the microphone to the ear mold is too short, so it interferes with my glasses and falls off my ears constantly, the left ear mold does not seat properly causing constant feedback. This is embarrassing to me and annoying others, these BTE's have great technology but it's not perfect and I understand that. The fact I was never given options makes no sense as I said I've worn two sets of hearing aids for ten years I know my body. Finally it got so tedious going in weekly that I was to rely on my app to solve my problems of adjustment, doesn't quit seem right.

I had visited the one on Menaul a few years back. They said o did not need aids just yet. A year…read moreafter that I visited the other office. He was surpr thst ibfudntbalredy have Sid's. However, when he took the test he found I don't need them. The Menaul office sent them the wrong person records. I never went back until this past Nuly. I was sent to an ENT for fluid in my ears. The ENT said there is No fluid in my ears. I called to get that ENT the evaluation but she wants to charge me. I asked Why? She hung up on me. When I called to speak to some pdy in charge, they picked up the line and hung up after the other prrfon transferred me to the office