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SoundChoice Hearing

4.6 (10 reviews)
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Jenae W.

Thanks Brad, we love having your father as a client!

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I have known Damien for years through business networking groups.

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Costco Hearing Aid Center

Costco Hearing Aid Center

4.7(3 reviews)
1.3 miBusiness Parkway/Academy Acres

Excellent choice for very helpful, knowledgeable service. Both my husband and I purchased our…read morehearing aids at the Costco Eubank location. Adapting to them is not always easy but we are both doing well. I go in today for a routine appt. Any issue we have had (almost none), they have solved it promptly. Good experience.

Huh? Seemed to be the most word often used in my vocabulary. Softer, mask covered voices didn't…read morehelp either. I generally get my hearing aids from the VA, but they've been less than helpful in replacing my over the ear hearing aids that have suffered thru covid with me. They've been launched, dropped and lost when unmasking and background noise has 1st priority So unwilling to continue that frustration in the drawer they went. That was the beginning of the next level of frustration. Finally reaching wits end and having been inundated with mail from local hearing aid companies I decided to act. I learned that hearing aid vendors are like used car salesmen, lure you with rock bottom prices and try to upsell into the model that is practical with the most profit for them. So enter Costco Hearing Aid Center, in typical Costco fashion they buy in bulk, and have stores all over the country. So I stopped in, talked to the audiologist and scheduled an Appt. After the hearing test we discussed the options. Since the audiologist are not paid on commission I feel I got better info with no pressure. Hearing aids chosen, molds made and come back in 10 days to pick them up. Huh? Normal took 4-6 weeks at the VA. I show up, they fit great. They were programmed to my hearing deficit, connected to my phone and now I can hear you. They are brand name with the bells & whistles *I* wanted. It was a great experience and now I wonder why it took me so long. Costco may not be your first choice but the may be your last.

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Costco Hearing Aid Center
Costco Hearing Aid Center
Costco Hearing Aid Center

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Livingston Hearing Aid Center

Livingston Hearing Aid Center

1.7(6 reviews)
1.7 miUptown

My visit started out fine. My current hearing aids we're not the top-of-the-line and not giving me…read morethe experience I needed. There was an ad in the paper for Livingston saying they were having a grand opening and would do a free exam and check up. That did happen and they did a pretty good job. However, when I mentioned the ad he never even heard or saw the advertisement. It was just the way that corporate gets people to get in their stores. We ended up asking for their top of the line hearing aid. It was called a Starkey and the. cost was $5,200. I went home and started to do some research. I found out that Starkey top-of-the-line hearing aid was their genesis 24. I called up Livingston and asked which model they ordered for me. They said the Genesis 20, which is not their top-of-the-line. They said the top of the line was another thousand dollars. I researched online and found a top-of-the-line Genesis 24 for $4800. $1,400 less!! I called up Livingston and asked why didn't they order me the top-of-the-line as I asked, and said if they match the 4800 I would still go with them. The doctor never returned my call. I ordered hearing aids from a company called zip. They supply the hearing aids at a greatly discounted price and then work with companies to do the fitting. It was a great experience. The new company did a much more thorough job than Livingston. I ended up with a hearing aid called phonak which seems to have much more capabilities and better sound than Starkey. I don't recommend Livingston. Give Zip a try.

Made an appointment to get my hearing aids checked, the day of the appointment, I call and they…read moretell me that there will be charge of 65.00 office visit. But they told me to bring them in and it was free to test. Kind of bait and switch?????????? Don't trust them!!!!!!!

Livingston Hearing Aid Center

Livingston Hearing Aid Center

4.3(3 reviews)
2.1 miBusiness Parkway/Academy Acres

My mother is 93 and wanted to come because of an advertisement she saw. The first time she came was…read morea couple weeks ago with another family member since I was out of town. My mom was frustrated and nervous and according to the other family member was anxiety ridden. I was told they were not patient and mom chose to leave. I set a second appointment to take her myself because she wanted to try again. I will also admit I am skeptical already of a hearing aid business with not a single audiologist. However, its my mothers choice and she makes all her own decisions. I was simply her support system. When we went into the treatment room, he was continually questioning her insurance. He kept asking and saying insurance may not cover if she had gotten any within 5 years. I told him let's not worry about the insurance (she is able to pay regardless of insurance) and just determine the hearing loss and if they can help her. He said to me "It's my office, I own it and we will do it my way." Since I did not actually need to be there and would have preferred an audiologist, I stood and told him and my mom that I would wait in the lobby. When I stood up to leave the room he said "I don't think I can serve your family. My mom stayed behind and didn't hear any of what was said. A few minutes passed and he started to work with her. I heard him ask her how they would do the treatment without me in the room. My mom is completely capable and is quite intelligent so she told him she made all her own choices. I was completely shocked at how condescending he was and could hear it all from the lobby. A lobby with another patient who could hear as well! After some time, he came to the lobby and apologized to me. I do appreciate the apology and that he admitted he could not help her type of hearing loss which we had already been told, this was my moms hail Mary. I question still, his concern about insurance. We were prepared to pay regardless of insurance status which I attempted to explain. I am not sure of his motivation, but at the time, I felt he was determining how expensive of equipment he could recommend before ever even testing her hearing. Overall I don't think I would recommend.

I am writing this for my father Orlando. He wants to give Kenneth Lujan 10 stars for the great care…read morehe has given him. He is very knowledgeable , very patient and very nice. He makes sure he is taken care of at every visit. I would also like to thank Kenneth for taking great care of my father.

SoundChoice Hearing - hearingaidproviders - Updated July 2026

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