I really love the environment and friendly staff. The building is beautiful. I brought my mother to…read morean appointment and the doctor was very kind. She answered all our questions and was willing to give us the information we needed. Highly recommended!

Brought my mom in today not a hello or how's your day. Just fill is out and sit down. Not the…read morefriendliest people very cold and unwelcoming feels like we are in the way

The staff is so friendly and I was amazed by the attentiveness the doctor took with me. Clearly…read morethis group will go above and beyond for their patients. I am so thankful!

From the owner: The Hearing Group of NM provides comprehensive hearing services for all ages. We offer the latest…read moreoptions in hearing aids with many budget options available.

My hearing assessment with audiologist Sarah Duncan was extremely thorough and comprehensive. Sarah…read morewas really great in talking me through every test and assessment tool. She carefully reviewed the results and gave me a number of good options for dealing with my hearing loss. I couldn't be more pleased with their excellent service and caring attitude.

We go to PEI for outpatient treatment of my son's neurological speech disorder; have been going for…read moretwo years now. The staff is excellent - up to date on treatment methodologies, adept at continually connecting with and engaging with children, and very patient. We couldn't be more fortunate to be able to go to "talk school" here. PEI has an excellent full-time program for children with special auditory needs. Calling the school is a great way to have first contact; then meet with them. They accept several kinds of insurance, too. Parking is a bit "cozy" but it's centrally located between Lead and Coal by I-25.

If you have a child with profound hearing problems this is the place to go. Signing isn't the only…read moreoption for these children and with the new technology there are things that can help them function normally in the real world.

I can't say enough about the quality of care and great service provided by SoundChoice Hearing…read more From the moment I walked into the lobby and throughout the exam, I felt like everyone cared about me (my hearing). I received a great pair of hearing aids along with detailed instructions on how to use them. They even connected my phone to them so now I don't need to use the speaker feature. I highly recommend SoundChoice Hearing.

My brother is hospitalized right now and is profoundly deaf. His hearing aid stopped working so…read morewe spoke with Damian Castillo from Sound Choice Hearing who graciously volunteered to look at the hearing aid. He cleaned and got it working. It was a simple case of an old battery. He replaced it with a new one, gave us some extra and send us on our way. He was so kind and generous with his expertise and saved a weekend at the hospital without being able to hear. Thank you Damian. You are so appreciated. I highly recommend you see him for any hearing need.

Amazing quality and care throughout my visit. All the way…read morefrom the front office personnel, to the thorough exam with Dr Emma Green. The whole atmosphere is clean, comfortable, and professional.

Three days before Christmas last year, Carol Clifford, owner of Albuquerque Hearing and Balance…read morefired me two days after giving me a raise. She said that state law wasn't required to tell me why I was let go, but the timeline of events clearly indicates that I was retaliated against for having brought attention to this medical office's lackadaisical and unsafe attitude towards alcohol use. I wouldn't have brought this up if both the Director of Administration and the Office Manager had not told me within days of being hired that the owner was a "functional alcoholic" and joked that I nearly botched my interview by mentioning my aversion to alcohol too emphatically. This troubled me even more after seeing alcohol on the premises. After I met with Heather Auge (Director of Administration) for nearly 3 hours on December 12, I walked away with the feeling that she was trying to RETAIN me, considering the tenor and length of our discussion. We broadly discussed my concerns on lack of staffing, my training, and the alcohol situation. She told me she was glad I "didn't keep my mouth shut" with my concerns. After acknowledging holes in my training, assuring me I was doing a good job, and that my job was safe, she responded to me asking about the owner's alcohol use. When I asked about the alcohol use of Dr. Clifford she had the following to say over what was a lengthy conversation about the present/future of the company: Here are some direct quotes: "She's an alcoholic." "Well, I mean, she is going more and more into not being functioning." "It will, and Carol can't make it another six or seven years. Carol wants to work for another six or seven years. But if she's on this path, I don't know how she does it for another two." Heather: "Yes, there is a succession plan. Um, that is something that Carol has been working on too, because you need to have a succession plan. (Employee A) is a part of that. (Employee B) is a part of that. I am a part of that. (Employee C) is a part of that. We have a lot of people who have been here for a really long time, who, we understand, how the company runs. We understand the history of... and if Carol would get hit by a bus tomorrow, the company would not close. We would continue to function. We've tried to make sure that we have backups for everybody, any one of us is expendable. And, like, nobody ever wants to hear, like, everybody's replaceable, but really everybody's replaceable. If I get hit by a bus, (Employee D) can do my job." Me: "If she (Carol) hits the bus, we're all getting replaced." Heather: "If Carol hits a bus, um, No, it's gonna be fine. We're gonna be fine. The company will be fine. It won't be great press. That's my concern is not, um, like... in an error. It's more about what the perception of this place becomes. Yep. But internally and especially externally. "You know, it's a good clinic, it's number one in the country, and it's run by an alcoholic" "Most doctors know Carol. Most of them are aware of her situation." "We had an audiologist who, (Audiologist's name), overheard saying, 'Yeah, when I took the job, I knew she was a wino.' " "We have a respect relationship. And that has been falling away in the last couple of years because she can't get herself under control. And that's, like, a lack of control is something that I don't have a lot of respect for. And so talking with (Employee X) made me realize that I am not being fully present in my job if I'm not bringing this to Carol's attention because it's going to affect her business. In reference to my job performance, security and training: "Right now, as far as employees and providing support, like, you will be my first priority." "I will get you what you need. We just need to figure out what that is." "If you need six months of training, then that's what we will provide." "Your job is safe." Me: "No, I felt... I felt, honestly, abandoned. Heather: Yeah, and I didn't know that, so I apologize deeply. Um, I did not mean to make you feel that way and I will work towards fixing that, and I will make sure that the rest of our management team, (Employee A) is aware, and can try to work towards getting you what you need. We don't want to lose you. Me: I don't want to be coddled, either. Heather: Right. Right, but if that's what you need to get you to where you don't need to be, like, I mean, coddled might be the wrong word, right? Me: Trained. (CONTINUED IN PHOTOS BELOW)

My visit started out fine. My current hearing aids we're not the top-of-the-line and not giving me…read morethe experience I needed. There was an ad in the paper for Livingston saying they were having a grand opening and would do a free exam and check up. That did happen and they did a pretty good job. However, when I mentioned the ad he never even heard or saw the advertisement. It was just the way that corporate gets people to get in their stores. We ended up asking for their top of the line hearing aid. It was called a Starkey and the. cost was $5,200. I went home and started to do some research. I found out that Starkey top-of-the-line hearing aid was their genesis 24. I called up Livingston and asked which model they ordered for me. They said the Genesis 20, which is not their top-of-the-line. They said the top of the line was another thousand dollars. I researched online and found a top-of-the-line Genesis 24 for $4800. $1,400 less!! I called up Livingston and asked why didn't they order me the top-of-the-line as I asked, and said if they match the 4800 I would still go with them. The doctor never returned my call. I ordered hearing aids from a company called zip. They supply the hearing aids at a greatly discounted price and then work with companies to do the fitting. It was a great experience. The new company did a much more thorough job than Livingston. I ended up with a hearing aid called phonak which seems to have much more capabilities and better sound than Starkey. I don't recommend Livingston. Give Zip a try.

Made an appointment to get my hearing aids checked, the day of the appointment, I call and they…read moretell me that there will be charge of 65.00 office visit. But they told me to bring them in and it was free to test. Kind of bait and switch?????????? Don't trust them!!!!!!!

In mid June. I ordered hearing aids and other items in order to connect to my laptop. At the time…read moreI placed my order, I was told it would be 7-10 days to come in. We are now in mid July, and I have heard NOTHING. Making several attempts to contact them has not been successful as they do not answer their phones and all messages have fallen on deaf ears (pun intended) as I have not received any response. If this is the hassle I have to go through to get my hearing aids, I'd hate to think of the type of service I would get for any follow-up attempts. I have attempted to cancel my order through TruHearing but they also cannot get a response as they need the order back from McCurley to cancel. So it looks like even the supplier can't get any action. I would hate to get a lawyer involved just to cancel an order that was never received because McCurley staff continue to ignore me. Funny how just the 5 star reviews are the only ones posted.

I got my first pair of hearing aids over ten years ago from McCurley. They lasted five years and I…read moreuse them as a back-up, especially when I travel - in case I misplace the pair I use now. I opted to get an updated version of what I had. The new ones are still great after another five years. I just went in for some help replacing the tips of them (at no charge). I was afraid to monkey with them on my own. The office was very helpful and friendly, taught me how to replace the tips myself and gave me some extras. You will not get care and quality like this from places like Cosco -- I know because my partner went there and wants to take his hearing aids back and go to McCurley.

I had visited the one on Menaul a few years back. They said o did not need aids just yet. A year…read moreafter that I visited the other office. He was surpr thst ibfudntbalredy have Sid's. However, when he took the test he found I don't need them. The Menaul office sent them the wrong person records. I never went back until this past Nuly. I was sent to an ENT for fluid in my ears. The ENT said there is No fluid in my ears. I called to get that ENT the evaluation but she wants to charge me. I asked Why? She hung up on me. When I called to speak to some pdy in charge, they picked up the line and hung up after the other prrfon transferred me to the office

I received one of your "Ghost Writer" emails come in for service on your current hearing aids. So…read moregoing in I knew I would be hit with the sales pitch. I dropped down $6000 on my current pair of BTE's, also knowing that even though there is supposedly a return period the audiologist was going to steer me away from that. These are my third pair of hearing aids, second from Sandia. I don't need to explain the fitting process but weekly I go in and have them adjusted, brutal process. However the receptionist Joyce cant appreciate the fact I don't want to talk to her in more than she wants to talk to me. Now for the specifics, the clear tube connecting the microphone to the ear mold is too short, so it interferes with my glasses and falls off my ears constantly, the left ear mold does not seat properly causing constant feedback. This is embarrassing to me and annoying others, these BTE's have great technology but it's not perfect and I understand that. The fact I was never given options makes no sense as I said I've worn two sets of hearing aids for ten years I know my body. Finally it got so tedious going in weekly that I was to rely on my app to solve my problems of adjustment, doesn't quit seem right.

We love Dr. Martz and the girls at ABQ Health Partners. Our little one has been too several well…read morebaby appointments. I normally don't have problems getting a same-day appointment if I call in the morning and talking with a nurse sets my mommy-mind at ease if I can't get in for an appointment. The doctor is always on time and We don't have to wait long which is very important when you're sitting in a waiting from full of sick kids with a baby.

I always have such an amazing experience here at abq health partner's pediatrics on Gibson..My…read morechildren have been coming to the same doctor since they were born..Dr. Pamela Chapman is one of the best pediatric doctors here in Albuquerque new Mexico,she is so kind to my children she always makes them feel welcome and comfortable..The nurses and staff here are so amazing and friendly and helpful..