Amazinggggggg, I really love Janet, excellent servicessssss. I have a lot hair and the did it…read morereally good. My hair is curly.

I had a really, really terrible experience at this salon recently. I scheduled an appointment for…read more5:30 (a few days in advance), and I've only ever been to the location on Eastern Ave -- I didn't even know they had a second location. That should've been confirmed over the phone when I made the appointment. If you know you have multiple locations, you should say that so people don't get confused. I scheduled to get a hair dye, and even I know dye jobs usually aren't done super late in the day, but I specifically talked about it during the call. I explained exactly what I wanted and even asked about different options. If dye services aren't something you do later in the day, that should've been made clear when I booked. So I leave work early, deal with traffic, and show up to the Eastern Ave location -- only to be told I'm at the wrong place. I was upset. How was I supposed to know? That's the only location I've ever been to. I've never dyed my hair with them before either. The lady there called the other salon and told them I was coming, and I could hear the person on the phone saying just to get there quickly. I'm not even from this area, so I'm trying to figure out if the address she gave me is right. I tell her it says it's 30+ minutes away -- am I going to get there and still be seen? She says yes, they'll wait. So I drive all the way over there -- wasting gas, time, and having already left work early -- just for them to tell me they're closed. I asked who she spoke to. I asked why they didn't just tell me not to come instead of having me drive all the way there for no reason. I had an event I needed my hair done for, and now I'm being told no, they're not going to do anything? I called the original lady back and told her they said no. She puts me on hold for more than 10 minutes, so I hung up. She later calls back and offers for me to come in the next day, but honestly... this isn't how you treat people. If they don't take anyone after a certain hour, why tell me to come knowing I wouldn't make it in time? I clearly asked, "Are you sure?" multiple times. I don't like wasting my time, gas, or energy. Honestly, I felt like the way I was treated was racially motivated. I've felt this before at certain predominantly Hispanic salons -- they'll take our money, but they don't have the professionalism to treat Black clients with respect. The way they spoke to me was rude and dismissive, and it was nothing like the first time I'd gone to the Eastern Ave location. I won't be going back. The customer service is terrible, they don't confirm appointments properly, and they'll tell you yes just to get you off the phone. Beware before wasting your time.

I walked here during a snow storm that prevented me from driving to my usual salon. Nice enough…read morepeople, but that's not factoring into my review of their performance. Balance is probably great -- IF you have naturally straight hair. No good if you have literally any other texture hair. My thick, dense, curly hair was totally mishandled. I went home, showered out all the zillion little cut hairs left within my locks and on my shoulders, and then got a really good look at a really bad haircut. They made me look like an A-framed poodle having a stroke. When I went back to my usual salon I was told: "They gave you an expert haircut for somebody else -- somebody WITHOUT your hair!" Any wavy, curly, coily girls: spend your $100 elsewhere! And, lastly, let me give a preemptive no thank you: I don't need any snarky responses or a "Who, me??!" from the owners or employees of Balance who read this review. I literally do not care what they have to say in response and neither should you, curly girl fam!! xo

Great cut, nice ambiance, friendly and attentive staff. Matt really listens and is a skilled,…read morethoughtful, and reliable artist. I've been a client for several years and always love the result.

Hands down the best salon in Baltimore! I've tried so many salons and I've never found better…read morepeople or a better price than at Bella. Jasmyn is an artist and a magician. I show her a reference photo and what she does with my hair is always a million times more perfect than the photo it started with. She is so skilled at everything color and hair-related and on top of that, she is so freaking friendly and always has me cracking up in the chair. I honestly cannot say enough good things about Jasmyn and I am so glad I found her! Kristen, the owner and also a stylist, is so sweet and friendly. Every time I come in, she's the first to greet me and immediately makes me feel super comfortable, like I'm at a friend's house instead of a storefront. This is all due to Jasmyn's handiwork, but I've never left Bella without 100 compliments from the staff and patrons. Whether I need a quick trim or I want to completely change my look, Bella is the only salon I'll trust!

Wow fantastic experience at Bella! Kristen styled my hair. She was very meticulous in the ways she…read moreevaluated my hair, gave her advice on how to cut, and did extensive layering. Took my opinions and how I felt about my hair into account as well. I have a lot of hair, and she made it feel weightless. She also helped my layers look more natural. Got a wonderful head massage and shampoo too before the cut. Will definitely come back!

I went to the head spa upstairs and got a trim afterwards. The trim required blowing out my hair…read more(not a press) and both came out great. I highly recommend.

This is my first Yelp review and I am happy to share my story regarding Damera. If you are looking…read morefor a quality stylist in the Baltimore region, please check out this shop. The ladies were sweet, warm, and funny. Professional and patient with me as I was not sure what hair style I wanted We settled on a full weave with bangs. Damera not only listed to me, but colored the hair the same day! She also sales the hair which is of the highest quality. I have searched and searched for a professional who goes out of their way for the customer. Damera is it! I am moving to Miami but you better believe I will be flying back for her to style my hair!

Soooo glad I found this place. Everyone was SO welcoming and the interior is absolutely gorgeous…read more This is a salon where people make you feel welcomed, not intimidated. Autumn did such a great job listening to exactly what I wanted, and I left feeling confident and excited about my hair. (As someone who's had some not so great hair experiences, I am so glad I found someone I can trust!) Looking around, everyone getting their hair done looked absolutely beautiful. These stylists know what they are doing! Will absolutely be back in the future!

I saw a promo for SNS offering $50 blowouts and bubbly for Galentine's Day so I immediately booked…read moreonline. The event was supposed to begin at 12 so I booked my blowout for 12 and showed up expecting a little more razzle dazzle and some bubbly. There was none to be found, not even an offer of water. I did get my blowout and it did cost $50 so I left satisfied. The salon is really pretty and intimate with friendly staff and owners.

An artist with hair. A lovely shop, and always a great cut. She does the hi-lighting so skillfully,…read moreit grows out as if it were naturally a part of my natural color.

This salon has been my go-to for haircuts during my time in baltimore and they always do an amazing…read morejob. Rachel is the best! She is attentive to my requests in terms of my haircut and does an amazing job styling after. She was also happy to work with me when I randomly got called into work and had to cancel an appointment a bit last minute. I also love the products they use and the fact that they offer drinks during the haircut! They charge a bit more than salons I have been to in the past but I think they are totally worth it.

Love the environment everyone that work there very polite kind and patient. Especially with older…read moreadults who walk slower. My hair I always love and I never have to hesitate to tip.

Best in bmore I will drive from the county go to them every-time. They always get my hair rightread more

I gave my mother a gift certificate for mother's day to get her locs done. She really needed some…read morepampering. She was soooo pleased with the results. She said that everyone was very nice and she felt comfortable and well taken care of. The wash, deep condition and hot oil treatment was amazing. I'm am so happy that they took good care of my mom. We will be back soon.

I enjoy the young lady Emani who styles my hair. BUT... There is an employee who has a deep voice…read morethat uses unnecessary profanity. Some of "us" aren't use to that language (even if I'm visiting the HOOD)I was uncomfortable. If I didn't enjoy Emani styles I would NOT come in here! She would have gotten a 5.