I went to Higher Ground for the first time last week for a haircut. It was an excellent experience…read morestart to finish! The salon is well decorated and has a very nice waiting room. Wendy, my stylist, was completely delightful! She asked clear questions before starting and was both skilled and careful. Best haircut I've had in years! I made my next appointment before leaving. Highly recommended!

So happy to have found Wendy! She has a warm and welcoming personality, and my pedicure was…read moreoutstanding!

Requested haircut of 1/2 inch with layers. Ended up with a pixie. Style is cute, but not requested…read more In addition, expensive. $70 for cut. Could have gotten the same result at a chain salon for half the price. The positive is my hair grows fast and I look forward to visiting my new stylist!

Great place to get your hair styled. Great service. Everyone was very friendly and professionalread more

Amy is a great stylist. Customer service oriented knew exactly how to style my hair going by for a…read morecolor. Thank so much.

The vibe of the salon is super welcoming and the staff is very friendly. This was my first time…read moretrying out this salon and I asked for a haircut with lots of face framing layers (this is the same haircut i normally get). Personally i would not recommend coming here if u want layers. I'm not sure if the stylist i got just wasnt comfortable doing layers but they came out very choppy. It's definitely not the worst haircut ever it's just not great so i wouldn't go back to the same lady. The blow out she gave me was also not very good, it left my hair tangled and i had some pieces that were just sticking out weird after. Overall it's a nice salon and well priced ($48 for women's wash and cut) but i would not recommend if you want a layered haircut or a blow out.

Mohammed is running a great store! Both my husband and I needed cuts, so we called and got in…read morepretty quickly. The staff are good at their jobs and the banter with customers is exactly the right tone. I definitely recommend them.

I went into this salon with the intention of getting some dark brown on top and a few lower…read moreombre/balayage pieces of blonde on the lower 1/4 part of my mid back length hair. My hair color was a light brown with golden/red undertones. I had spoken with my sister who is a cosmetologist as well as two other friends who work at hair salons and they all told me that what I wanted would be easy to have done and not be that expensive. I went into InStyle for the first time for my appointment with Jesse. I let her know what I wanted thinking there would be no issue and she immediately took on a very argumentative tone with me regardless of the polite tone that I speak to everyone in. She has no respect for her clients or their wishes whatsoever. I ended up getting a drab basic dark brown all-over color which costed my $125. Back in Jan. I had the same exact service done, an all-over color and cut, at Younique (which I suggest you go to instead) and it was only $95 and the service was infinitely better. I don't enjoy being yelled at by someone who I am paying - she honestly created a scene. I wish I had the guts to grab my bag and walk out the door the first time she started raising her voice and and talking to me so fast and aggressive. Also, I asked for an inch or two off my ends and she only dusted them with a minimal trim. I have never had this problem anywhere as most stylists cut off too much but I barely felt or saw the scissors touch my hair. She said this was because my hair was healthy, however part of her reasoning in not wanting to do the blonde pieces was that it would leave my hair damaged. I told her I had tried blondes in my hair before and it took the process well but she likely wasn't listening to me. Unbelievable. The other ladies that work there seemed like they would have given me equally unsatisfying service. This is honestly a horrible salon. The pictures on Google make it look ritzy and inviting but it is absolute trash I tell you.

My son is thrilled with his new haircut.. Michelle is the best... Friendly genuine service..We…read moredefinitely have a new hairdresser

great service, reasonable it's a great location for anyone in Salem and everyone there is nice and…read morethey seem to enjoy working together.

New to the area, I called and got in within a week with Emily. She did an outstanding job on…read morecoloring and cutting my hair. I really appreciated her service.

One word Meghan! True perfection in a human and a hair dresser! You can go wrong with her!read more

I moved into the area about two years ago. I left a hairdresser that I had used for 20, yes 20…read moreyears... I was so happy with hIm and I was sure I would not find anyone who would be able to help me... I tried a salon in Roanoke that came highly recommended but was not satisfied... I then found my savior! Candace at Emma Wiilliams is bEEyond the best! She listens, she consults with me and truly wants to understand what I want/need! I am so thrilled with her expertise, her cuts are phenomenal, her color ability is superior and she makes sure it is what you are looking for!!! I highly recommend Emma WWilliams salon! I have seen the other stylists at Emma William as well and they also seen top rate! You can't go wrong with Emma William salon

Just moved here and my short hair was in desperate need of a trim. A neighbor told me she goes here…read moreso I figured I'd give it a try. I was a bit nervous. Long hair can hide mistakes easier than short hair. Walked in and Candice immediately greeted me with a smile. She listened to what I wanted and gave me a beautiful haircut and blow out. So often I find hair stylists will listen and then cut too much. I'd rather get my hair cut more frequently than having to wait a week before I actually like it. Phew. Thank you Candice

Great stylist and very knowledgeable with hair color. Love the atmosphere and highly recommend…read moreMallory