Really bad experience with this bike store. I bought a bike from them a year ago, it was an old Carlton frame that they (supposedly) added all new components to. I paid £340 for this bike. Since the day I bought it, I've had problems with the wheel constantly touching the frame, the gears which never worked. They promise customers they replace with new parts but it was clearly not the case with my gear system. About once a month I returned to the store to get my bike fixed (which they always did for no charge), until the day I was riding my bike on Kingsland road and the handle bars snapped. This was one year after I had bought the bike. The bars entered the wheel while I was in motion, and catapulted me to the ground - I got into a bad accident resulting in spending a full day at the hospital getting x-rays to see if I had any fractures.
The worst part is, the bike owner takes no responsibility in any of the accident, claiming it was my fault that the handle bars snapped. I've had bikes my whole life, never have I had one with such cheap quality components . Since the accident I brought the bike back to him so he could examine the defaults, and till this day he's been unwilling to return my bike to me, nor has he offered to replace with a new one or refund the amount I paid for.
Bikers beware, if you buy a bike from here, don't be surprised if you are left with a faulty bike. Or get ripped off buying a new one. I've since spoken to bikers and bike stores in the area, who have told me these guys have no idea what they're doing. read more