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    The Gutter Guy

    5.0 (2 reviews)

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    Chicago Roofing Services - Commercial Tear Off - 20 Sqs.

    Chicago Roofing Services

    (120 reviews)

    Logan Square

    Horrible company. At first, they seem easy to work with and promise high-quality work using good…read morematerials and very friendly - However, after the the work was done I noticed the shingles were not laid properly , and the invoice says that I would get color-matching shingles--which I DID NOT GET. It looks like they used leftover shingles from a previous job instead of purchasing new ones that matched. My main issue was a leaking valley and a leaking bedroom ceiling. They "repaired" it very poorly, despite charging me $4,050. I wouldn't be surprised if it starts leaking again soon, considering the exposed nails and misplaced shingles. ( they did come to lay the shingles better by leaving EXPOSED nails which will soon cause a leak and didnt want to change the shingles to color match ) I also paid them $500 to seal my roof hatch, which I understood was a temporary fix--but that repair didn't even last a month before leaking again. When I called them, they quoted me $1,500 to remove the hatch and said they would credit the $550 toward that job. Two weeks later, I followed up by email, and the price suddenly jumped to $3,500. Their final email said, "You want to play games--let's go!" What does that even mean? Is he threatening to come to my home and start a fight? I'm reporting this message to the police in case they attempt anything. Do not trust this company. - they quote you using a drone without actually getting up and doing a better job finding the problem

    A HARD pass on working with this company. My HOA hired them to do a complete roof tear off and…read morereplacement. While that project was underway, CRS failed to adequately protect the exposed areas of the roof, resulting in substantial water damage throughout the whole building, to the tune of $600k in damage. They are a fraud, they are not licensed, and even the license number on their website is false. We had a roof inspector prepare a report to prove the negligence, and nothing...NOT ONE THING...was done according to the standards of the National Roofing Contractors Association. Go take a look at the complaints section on the BBB website where there's a good discussion between the clown(s) at CRS and our attorneys. This company is a total scam; do not let them touch your roof. Learn from our HOA's rather expensive mistake. Stay away.

    Optimal Home Improvement - Roofing

    Optimal Home Improvement

    (6 reviews)

    Roman was awesome! Very informative on the process and helpful. Provided insight on insurance…read moreapproval and advice on colors.

    The owner responded to my request for a quote immediately, came out to my house, and by the…read morefollowing week, I had new 5 inch gutters to match my house with larger 3x4 downspouts and Gutter Glove gutter guards at the lowest of the quotes I had been given over the past month. He was responsive to my concerns re my previous gutters (mismatched colors, undersized downspouts, clogging, leaking, and continual upkeep). The owner saw that I needed a solution to an area where there was only one downspout for two levels of my roof, and added another downspout (one for upper; one for lower) and routed one downspout in another direction, per my request not to flood out my lower lying neighbor as previous). He was responsive to helping me attach loose pieces of vinyl on my siding and he had his crew even caulking and painting some trim for no extra charge to make sure my house is waterproof. When they came out to install everything, there were 8 men in the crew and the owner, and they were in and out, in 3 hours, with zero mess left behind. They even took a magnetic roller over my yard to make sure no loose nails were left. His crew made sure everything I wanted had been completed before leaving. They even did extras that I had never seen before like adding aluminium guards in particular areas like around the chimney to make sure the water is directed off the house. All in all, I'm very impressed! They definitely go above and beyond and there was no bill, until every last thing was done, and the owner returned and reinspected the job. When I gave the owner the payment, he went over each part of the gutter system to explain how it works and put in writing a workmanship guarantee of one year, and 20 years for parts. He told me to call if I wanted anything changed, since I had made a change to his original plan in one area. He was very flexible about telling me, if I wanted it to his original specs, just call and they'd change it. I'm excited about how beautiful my new functional gutters look on my home!! I'm continually admiring how pretty my house looks now. I can't wait until it rains!!

    The Gutter Guy - gutterservices - Updated May 2026

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