Eric Osby was great! He came out and fixed a clog in my AC's primary drip line and was extremely…read moreknowledgeable about his work. What I appreciated most was that he took the time to stay, test everything, and make sure the problem was actually fixed before leaving. FirstKey should definitely hire more people like Eric--people who truly understand their trade, take pride in their work, and care about doing the job correctly the first time. Great experience all around!

I have regretfully been a FirstKey Homes resident since 2021, and the Dallas market has been a…read moreridiculous joke. For more than six months I have asked for the Property Manager, Sonya Gonzales-James, to call me. The property administrators told me they sent her a request to call me. The FKH Support Center also sent requests and emailed me to confirm it. I still have not received a single phone call. Every time I get an email from her and ask for a call back, I just get another email. At this point I can only assume the phone lines are broken. I have also tried to reach the Dallas District Manager, Jordan Campbell. I received one call that ended in a voicemail, and after calling back several more times, I have heard nothing. I can only imagine this is a Dallas market best practice. The issues themselves are simple. FKH Support has offered to help, and the Dallas market keeps saying no. This all started when the home came with nothing but dirt for a yard. When I put in pavers to create a place to sit and make the property look better, I was told I had violated my lease, had to remove them, and was fined for what they called building materials while doing the work. Quite frankly, it feels like the market works hand in hand with the city on fines instead of working with its residents. I removed the pavers in 2025, and the yard went right back to bare dirt with no grass. That should have been the end of it. Then in August 2026 the same issue was raised again with no conversation, just a Notice to Cure. On top of that, I paid for a tree removal after the maintenance manager told me I would be reimbursed. I never was. My fence is falling down. FKH sent their own maintenance team, who confirmed the wood is rotted and needs to be replaced, yet I was told a fence is a "luxury item" and I should keep replacing the slats myself. After reading the other reviews here, I'm surprised FKH hasn't replaced the entire Dallas market leadership team for its many levels of incompetence. FirstKey says it wants residents to feel welcomed home. In the Dallas market, we are instead made to feel responsible for substandard living conditions.

Two Facts: 1. Quality care and service is hard to find…read more 2. Moving is no joke and a pain in the a** Ashoka Lion made moving in and out of our condo the best experience! Joshi was incredible to work with! We moved into our condo in 2019 and he was very communicative, helpful and took the time that was needed to get us into our new place successfully. We really appreciated the communication and the honesty which made us feel really good about signing our names on the lease. One thing I truly appreciated about working with Joshi and this company is that anytime we needed something or if anything minor came up Joshi would take care of it as if it were a huge issue. He was very responsive and again I might sound like a broken record but he actually cared to help us out when needed. When we moved out earlier this year, he also made sure that process was as easy as possible. I really loved our condo and I really appreciate the people who made it that much better! Huge thanks to Joshi and Ashoka Lion.

Joshi Joseph at Ashoka Lion is an excellent rental manager. He has managed our rental property for…read moreseveral years. He is proactive in dealing with property issues and has a balanced approach in representing renter concerns and issues. When we decided to sell the rental property he was very helpful in coordinating property showings. We highly recommend Joshi and Ashoka Lion

I worked with Marie through 3 houses . Absolutely the best !! Always their to get what you want.read more

Can't say enough good things about Brian Langus and the VP team. He gave us honest, well-informed…read moreadvice on pricing and prep that made our listing stand out. Communication was outstanding throughout and they kept us informed through offer, negotiation, and sale. Brian Langus works hard, knows the market, and truly looks out for your interests. I highly recommend!

Jonna was an absolute pleasure to work with!…read more She was on top of the entire process, from start to finish: 1) We closed exactly one month from our first contact with Jonna. 2) Except for the one day of seeing the houses (which Jonna was totally prepared) , the entire process was done remotely. 3) She was involved in the entire escrow process, along with clearing up discrepancies along the way with the mortgage and title companies. 4) Absolutely personable and professional! We love our new home and are lucky to have worked with Jonna Rodriguez!

Jonna brings a whole new definition to the word HUSTLE. She went above and beyond as our realtor…read moreand I would recommend her to ANYONE looking to buy or sell. She is always available to answer any and all questions and doesn't overlook a single detail. If you want to be absolutely confident in your realtor, Jonna is the only option.

Andrew did an amazing job with taking AirBnB pictures of my property. He was prompt and extremely…read moreprofessional. The photos turned out fantastic and he went over and beyond with making sure every shot was perfect. I highly recommend him and hope to work with him again.

From the owner: Starting at only $129read more

Zoom helped me find a great place near my place of work. Given that I had to relocate from the…read moreother side of the metroplex and had only a few days to search for a place, I don't know how else I would have been able to see the number of apartments they showed me and apply for a place within a 3 hour period. This place is not only great but a necessity for those relocating from else where.

I visited several apartments looking for that "perfect one" just to get more frustrated and…read morestressed with each one I saw. I stopped at a fast food restaurant to take a much needed break and got on the internet. Zoom Apartment Finder came up and I filled out the information to get assistance. The list I received matched my needs so perfectly and for a person like me that's constantly on the go there can't be too many compromises. I am so grateful to them and will definitely turn to them then next time I move, though I love where I'm at and won't be moving any time soon. Thank you so much Zoom Apartment Finder!

Ms Christa was an angel. My husband and I are new to Texas and we've been looking for housing and…read moreit's proven a little difficult. On our own we've been looking for houses and then we saw Ms. Christa's information online in regards to being a locater and providing help for second chance renters as well for apartments (this was our second option as we wanted a home not apartments). From start to finish she was very efficient, friendly, punctual and attentive. She gave us tons of options and even narrowed them down when I was overwhelmed with her list. She was always so sweet and responsive. She went the extra mile to help us with something we needed clarified as well and it helped my husband and I a lot. Now while we did end up finding a home on our own, the whole process with Ms. Christa was very helpful and we're so grateful for all her hard work. Amazing service and the customer service was top tier. If you need a locator I would indeed as for her. She goes above and beyond for sure.

I usually do not leave reviews like this, but I feel it's important to share my experience as I am…read moredisappointed. I am currently in the process of searching for a property. Ms. Lisa Parrish did reach out and leave a voicemail, and she provided two listings. I promptly returned her call and left a voicemail but did not receive a response. I then followed up via email to ask if email would be a better form of communication. Her response was, frankly, disappointing. Despite our email thread, she replied with, "I'm assuming we have already contacted you and gave you a list," and suggested I could text her for emergencies. The reply lacked personalization, which is critical when connecting with clients. It also indicated a lack of awareness or regard for our prior interactions. As someone in marketing, this gives the impression of someone who is not fully engaged or passionate about their work. Additionally, I specifically requested in my initial email that she provide a list of other properties I might consider--this request went unanswered. Overall, I am highly disappointed in the level of professionalism demonstrated. Especially for someone who highlights ten years of experience in her bio, this experience does not reflect the client-focused service one would expect.

Sharmy was the best decision we made when my fiancé and I decided to move to Dallas. While living…read morein Kentucky, we decided to trust Sharmy to help us in our first home-buying experience from over 800 miles away... She exceeded all expectations! Obviously, buying our first home was a little nerve-racking. So, we really wanted to find an agent with experience in the industry and a history of success with remote purchases. We found that in Sharmy. From the very start, Sharmy put our minds at ease. It was obvious that her top priority was to make sure we had the best possible experience. Throughout the process, she ran around all of the greater Dallas area with a smile and "Happy to help" attitude. In this market, I know it had to be exhausting for her to run around showing tons houses for us... While also teaching a couple "first-timers" things that we needed to know. However, she did it all gracefully. She made it seem like she wasn't even breaking a sweat. She was patient with us over the first few weeks while we figured out where we could compromise and what was actually important to us. She worked with us as we adjusted our criteria over time. Through the process, she intuitively helped us discover what was going to make us happy long-term. Sharmy is truly in the business to HELP her clients. If you're nervous about buying from another state, Sharmy will FaceTime you while showing houses and answer any questions you may have. She takes feedback well and learns your needs with each interaction. Additionally, if a house smells bad... she'll tell you it smells bad. If an area doesn't have a great resale value... she'll tell you up front. If she wouldn't touch a house with a 20 ft. pole because of an issue that stands out to her... she'll tell you! I love that she puts the negatives out there just as quickly as she tells you the things she sees as positive. She clearly thinks about your long-term satisfaction... she's not just trying to close a deal. Sharmy is an agent you can trust. You'll be happy you did!

There was lil interaction with Macey. However, did answer my questions in a timely manner.She…read moredidn't know things about the home and it's on the listing for example. Was not there for inspection. Could have had the other agent fill in for her as she as unable to make it to fulfill her obligations for her client. Overall, it was impersonal and the service was not up to par in my honest opinion.

North Texas Top Team Realtors is just what the name describes. The top realty team in North Texas!…read more Rhonda and Melissa helped my fiancé and I find our dream home. They worked with our budget and found us a diamond in the rough. Rhonda worked tirelessly submitting mountains of offers on our behalf to ensure we got the home we wanted for the price we wanted. In the end Rhonda and Melissa provided us with great counsel through several hoops including financing company issues, appraisal issues and renegotiating the contracts several times. Rhonda and Melissa really took the time to get to know us and what was important to us in a home. The depth of knowledge in this team is unmatched and I challenge you to find a more accessible, professional and punctual team out there. I would highly recommend North Texas Top Team Realtors to anyone who is looking for a top tier realty team for all housing market transactions.

From the owner: New construction, home builders, buying a home, selling a home, houses, condo, townhome, duplex,…read moreopen houses, listing services, real estate brokerage, foreclosures, short sales

If you're considering moving here please think twice before you do! This property is infested with…read moreroaches and fleas! The previous manager Nora either quit or got fired but before she left she destroyed a ton of documentation! They can't seem to hire someone to replace her so you'll see a different face ever week who has no authority to help resolve any of the ongoing issues! Hopefully they shut this place cowgirl how that the city hall will be walking distance from this trench hole!!

It's an old apartment complex and does have bug problems. Also I don't think the owners are…read moreinvested in keeping it up as well as they could be. Parking is also an issue somewhat. But it's in a great neighborhood, Richardson Heights neighborhood. This complex really should still be called Bellgrove Apartments as it was until 2023. But there is only one complex any close to the restaurants and other places making up Richardson's Core District. That complex is newer and does not hsve small apartments, but the similar size apartment is considerably more expensive than at Lockwood Heights.