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    The Grand at Riverside

    1.0 (2 reviews)
    Closed • 10:00 am - 6:00 pm

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    1 year ago

    Helpful 4
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    Oh no 2

    1 year ago

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    Ask the Community - The Grand at Riverside

    Crescent Cove Apartments - Filthy staircases with spit, etc

    Crescent Cove Apartments

    (18 reviews)

    I have mixed feelings about my experience living at Crescent Cove Apartments…read more There have been some positive aspects. When our washer broke less than a year after moving in, maintenance eventually repaired it and management reimbursed us for the money we spent at the laundromat by crediting our rent. I appreciated that effort. However, the repair took approximately three weeks because they were waiting on a part. During that time, my husband and I had to haul laundry to a laundromat while juggling four jobs between us, caring for an autistic child, and raising a one-year-old. It created a significant hardship for our family. We also experienced an incident where our upstairs neighbors flooded their apartment. Water came into our unit and ran down a wall containing an electrical outlet. Fortunately, there was no lasting damage, but it was concerning while it was happening. Another ongoing concern has been excessive noise. There have been multiple occasions where loud music has continued late enough that we felt it was necessary to involve law enforcement. As a family with young children, including an autistic child, having a peaceful living environment is very important to us. We have also repeatedly dealt with the smell of marijuana entering our apartment from neighboring units. We have submitted multiple complaints because we are concerned about our children's exposure, but the issue has continued. One of my biggest frustrations has been the pool. It seems to be closed frequently for cleaning and maintenance during times residents are most likely to use it. For example, yesterday it was closed from 11:00 a.m. to 5:00 p.m., and today cleaning began at 5:00 p.m., right when many people are getting home from work and school. The pool access rules are also extremely restrictive. Residents must have a key card and wristbands. Even when wearing the required wristbands, residents cannot enter through the lobby and must go through the pool gate. The process feels unnecessarily complicated for paying residents. My most disappointing experience has been with the office staff. Francesca has repeatedly come across as dismissive, condescending, and unhelpful in my interactions with her. On one occasion, she stated she had called my husband with an update, but that was not our experience. I have also found it very difficult to speak directly with management, as calls do not seem to get transferred when requested. Overall, while I appreciate that some issues have been addressed when brought to management's attention, the recurring noise problems, persistent marijuana odor, maintenance concerns, pool accessibility issues, and customer service experience have made living here frustrating. Based on my experience, I would encourage prospective residents to carefully consider these factors before signing a lease.

    Front office is helpful sometimes , they fix most issue in a timely manner but the main issue has…read morebeen neighbors who have multiple cars who cannot park and cannot drive which i can understand is not entirely controllable on their end but i had my parked car hit and left with a hanging bumper but yet still i cannot see or review the footage from the cameras they have due to privacy reasons and to solely leave to the police but i have yet to see or anything from the police after 2 months. and the second issue is the pricing of replacing keys and accessing the pool. they overly charge the price for the pool key which is a very small 2/3 inch key that is hard to track when handling between multiple household members. Then when in said pool it is disgusting. We personally had to net out multiple bugs (around 30-40) from the hot tub just to hang out in there comfortably . THEN after leaving knowing we did not leave any trash we are blamed for not cleaning up after ourselves and leaving "candy wrapper and goldfish" and cannot use the key for another month which in august is one of the best times to go. Simply because the front office is too lazy to clean up mandatory messes in their pool but are quick to cancel your ability to get it over at most maybe a handful of goldfish because we did not even eat any candy when we went. Will not be renewing my contract this year

    True Abundance Property Managment - Plumb crazy Homes powered by True Abundance Property Management

    True Abundance Property Managment

    (12 reviews)

    There should be a law against Property Management companies ripping people off like this. I am so…read moredisappointed in Business ID:0046017504 True Abundance Property Management Address: 1115 11th Ave Greeley, CO 80631-3825 Phone Number:(970) 352-5732 They sound so nice when they are renting to you, telling you how they are family owned. They should be ashamed of themselves for teaching their younger family members how to rip people off. The place we rented in Loveland was really run down and dirty. We spent 2 weeks cleaning it before we could move it. We latterly gave them over a hundred pictures proving how bad it was. They promised they would repair the deck as it was dangerously falling apart. Of course they never did. We had to move because the Owners wanted to sell. We took very good care of the place. When we moved out it was really clean. We hired a cleaning company to come in and go over it again just to be sure. We also hired a carpet cleaning company and a landscape company to come mow. They cut a tree down right before we moved out leaving wood all over the yard. They took $700 of our deposit for a huge dumpster. I went by after we moved out and they have a very nice deck out back. When we moved out they would not come meet with us to do an inspection. They said the Owners would do the inspection. Our deposit was $1,800. They gave us back $600. Of course they took so long to send our deposit back that we needed the money so we didn't go to court. My advise is to read the reviews of all property management companies before renting from them and stay away from this one. Loretta G.

    pay for water cut grass at property pay 1995.00 without washer and dryer. Scam artistread more

    Julie Swanty - RE/MAX Eagle Rock - Seriously, leave it to me. :)

    Julie Swanty - RE/MAX Eagle Rock

    (5 reviews)

    We were looking for our retirement home in Loveland, Colorado. Unfortunately, we were having to do…read morethis remotely, from the east coast. Luckily, we found an excellent partner in our search - Julie Swanty from RE/MAX Alliance-Loveland. Julie was great at working with us long distance until one of us was able to visit Loveland and tour homes. After speaking with Julie on our "wish list" of things we were looking for in a home, she began working her magic on fulfilling our list. She kept us informed of houses that met our desires. When we found the perfect house, there were many unexpected roadblocks to getting it. However, Julie expertly guided us through those roadblocks and we ultimately got our dream home! She worked late, on weekends, whenever needed to guarantee we had the latest information (despite time differences also) and confirmed we clearly understood our options. Her working knowledge and experience in the real estate business was instrumental in our success. Her contacts, such as knowing the right housing inspector (Jon Rudolph, Inspections by Referral), took all of the guess work out of the equation - important since we were not in the local area. We were so impressed with Julie's honesty, sincerity, integrity, and steadfast attitude, I referred Julie to one of my daughter's and her husband who were looking to relocate to the Loveland area. Julie's efforts with them resulted in the purchasing of their home minutes away from us! I cannot say enough great things about Julie. She not only provided us with an opportunity to find our forever home, she provided insight to the local area and, she made us feel "at home." Thank you, Julie!

    Working with Julie is an awesome experience. She is not only easily accessible and quick to…read morerespond, but her communication, knowledge, and professionalism is outstanding. She is extremely kind, warm, and clever. Julie does truly care about her clients' needs and concerns and has been really great to work with. If you need a professional, you've found her.

    The Grand at Riverside - apartments - Updated October 2026

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