I've stayed at this hotel every Tuesday night for the past four months due to my work schedule, and…read moreI've had a great experience every single time. The main reason I kept coming back is because of Jordan, the gentleman at the front desk. His customer service is exceptional--always friendly, accommodating, and willing to go above and beyond to make sure my stay was comfortable. Although I'm switching jobs and won't be staying here anymore, I wanted to give a shout-out to Jordan and the team. If you're looking for a place with staff that truly cares about their guests, this is it!

Outstanding new hotel that has changed brands to a Holiday Inn Express & Suites. Conveniently…read morelocated off I-90 and within 10 minute drive to the Gorge outdoor ampitheater and concert event center. Modern hotel with all the new amenities and hot breakfast bar you can expect from a IHG brand Holiday Inn Express. Owner and staff are friendly and will make you feel welcome during your stay.

We stayed out here a couple weeks ago in one of their cliff houses. The original owners put in such…read morethought when they built this place, it's so beautiful and amazing. It has since been sold twice and now owned by an ex-Amazonian it seems. A guy from Quincy who decided he'd move in to the resort business. Check-in was great, staff is super-nice, super-helpful. I know when someone opens a high end place out in the boonies sometimes it's very hard to find good staff, but they've found some wonderful folks out there. Kudos for that. Location: As we looked around at the place it does seem to be kind of going downhill. You look at the sidewalks and they're falling apart in places. Look at the walls and ceiling of the main lodge and it looks old and parts missing where they shouldn't. Things are stored badly and in view of customers. The closed pool area looks really crappy, like somewhere you'd never want to swim in the first place. Kinda gross, and no reason. They should have winterized it in an orderly and nice looking manner. It seems they lost their long-term maintenance person and whoever is doing it now may not have that "resort-eye" needed for a place like this. They definitely need to step it up in that area. Food: Well this was a mixed bag for us. We reserved two nights for dinner and were so excited but our first night we realized this really isn't a high end restaurant it's more middle of the road. I'm so happy they brought in what appears to be a local gentleman as their chef, but the problem is I don't think he has any outside experience at a high end restaurant and only knows what he knows, which is mediocre food. The cocktails were not that great, seemed very low end and inconsistent. Even the ice and glasses were different when we ordered our second round. They didn't seem to have any high end top-shelf choices so we were disappointed that we couldn't drown our sorrow in good alcohol :-) I will say however that the eggs benedict was pretty good and what I had each day for breakfast. They ran out of coffee both mornings immediately so we had to wait a LONG time for coffee on both days, and weirdly enough the half and half ran out each time I went to get a cup. One morning they got it instantly then next it took them 10 minutes to get it and the new coffee. The second night we sat out in the lobby and they had a great country singer. It was fabulous. We got to talking with the restaurant manager, a really super nice dude. Just retired from a previous career from the County and was hired to run the place. He really is one of the nicest people you'll ever meet and has amazing customer service. Only problem I see is that because he's never worked (I'm guessing) in a high end restaurant he doesn't known the in's and out's of running a high paced restaurant. Having said that, I in no way think that's a bad thing per se, because everyone there is great and trying to do a great job. But things like running out of coffee, half and half, people kind of standing around not know what to do, lack of consistency in food and drink presentation. It's like he just needs to go to a week-long class or mentoring of a well run restaurant. After he gets that, I assure you it would be top class. He just doesn't know what he doesn't know at this point. But I certainly think they have the right people. They also allowed one guy to transfer from maintenance to the restaurant recently. What a GREAT guy, I forget his name. He already has that knowledge around customer service at a nice restaurant mindset. He was so great and pleasant and quite frankly one of the reasons we stopped there the second night. Atmosphere: Like I said, the place is amazingly beautiful and walking amongst the vineyard on the grounds was great. The views are second to none, anywhere. The walking trail down to the river is also amazing. Side note, we have never been to the Gorge Amphitheater and were really looking forward to getting a birds-eye view sneak peak over the fence. What a shit-show, excuse my French. I'm sure it's a great place to see a concert but what a shame that it's turned in to a heap of crap, random buildings on this beautiful setting. As stated earlier, the grounds look a bit like they're falling apart. Not sure if that's a function of the owner just not having anyone who's been in the resort business or them just not caring overall. We absolutely loved the Cave B Winery up the road a bit. Hung out there both days after our hikes down around the bench and river. What a great place to chill. Their story is so incredible. We'll head back this summer, we hope. As long as they don't raise the prices too much. That's a long way to drive for a lot of money for that place as beautiful as it is. Next time I think we'll bring our own food for dinners, grab a bottle (or two) of wine from Cave B, hang out at the back deck/porch area and enjoy the scenery for the evening.

They list prices they don't honor. Very bait and switch then offer a higher price with a faux…read moredoscount as though it is a concession. Very unscrupulous and grifty.

We stayed here for a wedding weekend and had a great time. This is a secluded property with great…read moreviews and direct access to The Gorge amphitheater. The long entrance driveway take you by some of their other property types like the condos and standalone houses. Check in was a breeze and our cliffhouse (also standalone) was just a short walk from the main building. The room itself had character, but could have been maintained better. The bathroom was dark even with the lights on. Our room did come with water and a drink fridge. The bed was comfortable and the bst part was the outside deck and view that was had from there. We could see the pool and the river. I watched the sunrise from here and it was incredible. The wedding was in the event tent, which was warm and wind resistant because we had strong winds that night. The staff was super friendly and helpful. I spent some time in my friend's home on the property and they all are individually owned and have hot tubs. The whole lace is upscale, but not pretentious!

SageCliffe has gone downhill from last year. Seems they're cutting down on costs…read more When we arrived there was no welcome drink/glass. The front desk treated us as if we were bothering her. She had a friend who was with her next to the front desk with a glass of wine. That was weird. The friend didn't say hi which is why I'm assuming she was not a staff member. She looked up at us when we walked in and I had to tell her we were checking in. She walked us through the property amenities and then sent us on our way. We returned the next day to use the gym and asked to confirm my spa appointment. She confirmed the time but not whether the 90 min was confirmed (we had called previously to extend to 90 min). We went to use the gym and when we came back down she was socializing with a coworker. She only came back to the front desk once we walked up to it to ask for extra towels. We also let her know we never got an email for the spa form. She had resent it before we headed to the gym. Her response, "that's weird." The hotel can't even figure out their email system. The gym is very minimal. There is a treadmill that is broken (stuck on incline) and dirty yoga mats. No water. No towels. There is a shower. When I arrived at the spa no one was manning the front desk. My massage therapist popped in and checked me in, apologizing that there was no one at the front desk. It was only after I checked in that the front desk person showed up. My massage therapist was very good. She accommodated a 90 minute session when I mentioned I requested it but did not get it. She also went over which I appreciated. Her name is Angela. Very experienced and highly recommend. We intended to eat at their bar where we enjoyed their pizza last year. The bartender informed us that because there is a private party that the kitchen won't be open till 7pm. I replied, "that's too bad as we enjoyed the pizzas last year. The bartender said that pizzas were not available till May. I let him know last year in March there were pizzas available. He thought it was odd as he knew of it as a summer thing. This made me think they were cutting down on costs again as they don't need to fire up their pizza oven. Checked out with same front desk lady. She just looks at me. No proactive greeting. The service here is severely lacking unfortunately. It does not feel like a top notch resort. I will not be back next year and will look somewhere else for my annual weekend getaway.

We stayed here in August of 2010 for a wedding that was taking place next door at Cave B Inn. The…read morebest part was that the rates were less then Cave B and after a long night of wine and food we were able to stumble back to our yurt without worrying about driving to a hotel in Moses Lake. At the time we checked in we didn't realize that Cave B and Chiwana Village were separately operated and we couldn't check in at the lobby of Cave B. Instead we were guided to a separate office to the couple that runs it. Both were very welcoming, nice, and accommodating staying past the time they normally do to check us in. All in all I was a fan. Pros: -The yurt felt like most high end hotels but with a safari twist and definitely very clean. -King sized bed and very comfortable (I think they all have king size beds). -Had a fridge, very large leather sofa, electricity, large bath room with shower (none have a tub), AC/Heat. -The night sky with the millions of stars to look at. -The gorge amphitheater is right there but the crowed isn't. Heads up: -No phone and TV. Since there was a wedding we didn't need the TV but it would have been nice to have one for the time we were in the Yurt. As for the phone our cell phones were dodgy at best and I would have felt safer with a land line if we had an emergency or question. -A flashlight is a must if you plan to walk around the grounds after sunset. It does get dark and much of the trails/walkways do not have lighting. Luckily they provided a small flashlight on our key chain that lit up our path from Cave B to the yurt. -There isn't a front desk to call after hours. The info packet listed Cave B as a contact even though they are separately operated. -The noise of the bathroom light/fan. It will wake anyone up in the middle of the night and there is no way to turn them separately on or the other off/on

Had a wonderful time staying in a rental house at the Vantage Riverstone last weekend. Three of us…read morewere here for a concert at the Gorge Ampitheatre and the 3 bedroom house with kitchen and bath was just perfect! Clean and comfortable beds. We were able to sit out on the deck in the morning and enjoy our coffee and see the river and the lawn in front. So peaceful and relaxing! Everyone in town and the resort management so nice and helpful - highly recommend for any visits to this part of the state and so much more fun for attending a concert!

Beautiful spot for our 33ft RV. Grass parking, kept green. Great view of Wanapum Lake - dammed up…read moreColumbia River and the river gorge. Laundry and restrooms. Friendly staff, small store with coffee. Adjacent espresso shop and gas station. Close to Ginko Petrified Forest State Park, interpretive center and nearby trails. Great Ginko Gem shop, super specimens and variety. Rockhound haven. Near Gorge Amphitheatre, across lake bridge.

Clean, comfortable, and extremely quiet. I've NEVER stayed anywhere so quiet.... Even our own home…read more Lol. We were on the third floor. We'll be back. The only suggestion is perhaps some water bottle filling stations would be excellent.

What's up Yelpies When you're traveling and need a quiet,…read moreclean and comfortable place to stay look no further. With best in class customer service, free breakfast, and a bar &grill that will compliment your stay. Get here now and enjoy what all the other competitors should be copying

We stayed there for an event (not the Gorge) and they were fully booked with people going to the…read moreevent. The price was $90/night, which I thought was reasonable for what we got. The room was so-so. It hadn't been updated in a while. When we first entered it had what I think of as "old motel" smell, as though people had once smoked cigarettes in it. But after that I didn't notice that smell anymore. The bed was clean and comfortable. The bathroom was adequate. We were very happy to have a fridge and microwave because we had breakfast in our room. We could hear noise from above us and next to us, but we are not noise sensitive so it didn't bother us. The staff was very nice. I had accidentally booked two rooms when we only needed one, and didn't realize it until 8pm the first night. They technically could have charged me for that night, but they didn't.

This Motel 6-type establishment will take FULL advantage of events and holiday weekends. Saturday…read morenight, Labor Day weekend with a concert at the Gorge (it's ~25mins from the venue) ran us an outrageous $190 for a room that was worth maybe $75 tops after fees. Luckily, we had a room near the back which made it quiet, it was large with a couch, and the ac works. However, the room wasn't completely clean with urine and used toilet paper in the toilet. When I called up front to tell them the response was, "Oh. Ok, I'll write it down." The tub had a ring of dirt around it and a towel with a note on it encouraging you to clean up after yourself.

What a beautiful place :) Laurie and Rick are so friendly. You can tell they put so much thought…read moreinto their guest experience. They have so many suggestions in terms of what to do around the area as well. The rooms were absolutely spotless and the views are gorgeous. It's also nice and peaceful. All the little touches made it such a luxurious experience - the clean bath rooms, the homemade cookies, the guest area stocked with drinks/coffee/tea, the embroidered napkins and personalized mugs. Our room had a step-in waterfall shower which was incredible. Great room is stocked with board games and brochures. Rooms come with smart TVs for unwinding. And oh my gosh the breakfast was absolutely filling, delicious and healthy to boot! Laurie was so accommodating with my vegetarian diet as well (she made me veggie sausage). Homemade blueberry streusel baked french toast, sausage, and fresh berry parfait. All in all a 5 star experience.

We stayed at this lovely bed and breakfast in October during peak autumn colors. The innkeepers are…read morewonderful. Husband has Celiac's and is very sensitive to cross-contamination; therefore, we are always super cautious and apprehensive when eating out because he can get very sick. They took such precaution to preparing his meal, and he didn't get sick. The food was absolutely scrumptious and very filling. The room (Barlet) had a nice layout and the view from the room and balcony were spectacular. It was so comfy having a fireplace in the room and in the great room. The innkeepers were very knowledgeable of the surrounding areas and especially about it trails for hiking. They recommended an extraordinary golden larch trail.

I was here for a weekend in Ellensburg. The stay overall was good, but I was out most of the day. I…read moredidn't get to use the fitness room or grill. They offered free breakfast, but I didn't wake up in time for it. It ends by 9 AM on weekdays and 9:30 AM on weekends. All the rooms here are suites, so they include a small kitchen with microwave and refrigerator. They even had some tableware and a toaster. My room on the second floor was good. For a suite, it could have been bigger. I liked the foyer area to put suitcases. I did not like that the shower wall was only halfway. It didn't have a door, so water would get everywhere. The shower floor was also stained with mold. It needed to be cleaned more thoroughly. The bed and pillows were comfortable. Location - coming from the freeway, they should open up a road to make it more accessible. It's stupid that you have to make a U-turn essentially.

My room was on the 2nd floor having all those ac units equipment on the roof. I was worried it…read morewould be loud. But it turned out to be ok. Out was cold, no need for ac. But I'm not sure how it would be if all units were working Staff is very helpful and friendly. I had a problem with the hotel car charger. They couldn't help me bc they're was a problem on Tesla app side, but they helped me to troubleshoot and find a different charger not far from a hotel. Strongly recommend!

I love coming here, it's one of my favorite campsites. It may not have mini golf, video games and…read morewater balloon wars...but I'm not looking for that either. If you are looking for a quite place to put your toes in the water, sit in a beach chair, and have an adult beverage while enjoying the sun, this place is perfect! Cell phone signal and WiFi are so-so...but honestly when I'm camping I kinda what to be off the grid and left alone for a few days. The place is very clean, the staff is SUPER helpful and nice. Camp sites are great! Only small minus is the wind some nights (not all nights!!!) in the canyon, but that's part of the experience and will be the same anywhere in the valley. I would HIGHLY recommend you coming here to rest, relax, and work on your tan!

Terribly ran down s*** hole. My Rv spot power didn't work. I paid nearly $200 a night for a lake…read moreside spot that only had running water. Obtaining the gate key code was a nightmare, they're understaffed. My family rented a cabin for almost $400 a night. The lights were flickering, washing machine didn't work, most outlets didn't work, none of the furniture was comfy and they barely cleaned the cabin. Lipstick on a pig. The new owners are going to run this place in the ground and if code enforcement was called on them they would be shut down so fast, this is coming from a General Contractor who understands that they have serious electrical issues. But don't worry, there are no smoke detectors.