The Good Feet Store's shoe inserts made my feet pain ten times worse! The first time I wore them to work, a little more than half into my shift I was begging my boss to let me go home - not only was the pain in my heels unbearable but my calf muscles in both legs were in agony. That has never happened to me in my entire life. My coworkers helped carry me to my car because it was too painful for me to walk. My girlfriend looked at the products The Good Feet store recommended and sold me and she was incensed. She noted the the cushion the salesman installed were very thin and the inserts were just plastic and no cushion; it was like I was stepping on hard cement. These "Maintainers" that the salesman said I wear for my work shift (8 hours) do not support the arch AT All! They flattened out with each step exacerbating whatever pain existed ten fold. I had to miss more days of work and two days later my feet and heels and calf muscles are still giving me terrible pain. Those $20 inserts you can buy at Walmart NEVER did this to me. I am sitting here fuming that I spent $1,700 at The Good Feet store, feeling that I was scammed - or worse, pranked maliciously to inflict further pain and injury to me. My next course of action is to file a complaint on BBB, and submit negative reviews on every platform that exists in the hopes that this never happens to anyone else. After learning my job employs over 30,000 workers the salesman asked if there was any way to promote The Good Feet store because my job holds annual health fairs where providers (that work with our insurance) set up info tables, offering business cards and free gifts. Not in a million years, Mr. Salesman, would I recommend The Good Feet store. Indeed, the damage has been done. As I passed security and dropped to the ground because I couldn't go another step, they asked what happened to me. After I told them, several security informed me they had thought about going to the Good Feet store since they stand in the same spot for 10 hours and have sore feet as a result. But after seeing me and the state I was in they will never go to the Good Feet store. I implored them to tell as many workers as they can, and have workers tell more and more workers, and then beyond their place of employment to warn family and friends, and yes, to people who are unliked - the Good Feet Store's products would be considered cruel and unusual punishment. Now I have an appointment with a podiatrist in four days and they want me to bring in the $1,700 inserts from the Good Feet Store to examine them. I will post an update with the podiatrist's findings. ***Photo added*** I uploaded a photo showing the difference between the two cushions: the left cushion provided by the salesman at the Good Feet Store and the cushion on the right that was in my shoe when I entered the store. As you can see the Good Feet cushion on the left is very thin, offering no shock absorption for the heel for each footstep - that thin cushion is on top of the Good Feet Store insert. The salesman made such a theatrical production when he ripped out the thick cushion that was originally in my shoes saying they were worthless and was about to throw them away. I told him I paid for those at Walmart and I'm keeping them. In my opinion, I consider the name of the store, "Good Feet," a misnomer and should treated with the same level of mistrust a customer would have for a used car lot called "Honest John," or the suspicion usually reserved for a snake oil salesman peddling a cure-all tonic. read more

The Good Feet Store - Orthotics Near Me - Orlando, Florida

Attention to detail and understanding my issues were instrumental in purchasing the Good Feet Store products. My particular issue was my knees; I couldn't do squats any longer. Travis took his time and explained to me what exactly what was wrong. After creating and testing the specialized inserts for my particular foot problem, we took a test run, and for the first time in 8 months, I could do squats without pain (I couldn't believe it either). It was an amazing feeling. Travis not only excels in answering my questions he is also an expert in relationship selling. I purchased the 3-Step system, and they have shoes that you can purchase! (needed a pair anyway, so that worked out well). Going to the gym and doing squats, I am too excited. Travis's boss, Natasha, was equally excited that I was amazed at what I could do. This is incredible. I was recommended by a friend in San Diego. I'm very happy I went. read more

Biggest scam ever Keep your money Horrible customer service Good luck returning something if you are not satisfied ,, Do not sign anything .. read more

My 84 year old grandmother went to this store because she has tingling in her feet due to chemo and was sold 1500.00 worth of insoles that did nothing for her. We went to return the product days later(receipt says I store credit only)and was told by a store clerk she had to have a manager approval but couldn't reach anyone. I was advised to call the number and I have yet to hear from anyone. This is a rip off and their return policy is BS. Beware when these types of companies sell you this type of product! read more

Nancy and the team at the Good Feet store were great and very patient! Nancy took the time to answer all of my questions and was understanding of my needs. I am excited to send others to the store to get assessed and potentially resolve their back, knee and foot pain! read more

Update on 6/15/22 my husband and I received a refund which finally a customer service rep reached out, so very thankful for Rachel's help. Unfortunately I cannot review this under good terms do to my injury. in the store able to walk health 48 year old woman running and very athletic only to come out crippled after purchasing this so called orthotic system. Read the reviews before you fall for this product. I now have bursitis in the heel, my salesmen fitted me too small of shoe and the orthotic as well... and I have pain in my foot swelling. These people need to go out of business. read more

The Good Feet Store - Swollen foot from orthotic and I'll fitted shoe from good feet store. - Orthotics Near Me - Orlando, Florida

Bought my inserts in December. Never told me about the Warranty. Had to see it on the web site There inserts are useless they DO NOT WORK!! They were changed 3 times each time getting less product each time. Zac was the original sales rep. If he told me one time he told me 50 he was a professional athlete and he knew what he was talking about and I did not/Last time I was there was in March and saw Mike he told me to try for 60 days more and then come back. He seemed he knew what he was talking about. Although still not working and feet are killing me. Ask Zac about a refund and he very rudely said like that was going to happen. Considering going to Channel 6 consumer help and better business bureau . read more

My feet hurt worse now with these insoles and they are very loud when you walk feel like I've been ripped off my feet hurt so bad at the end of the day would not recommend it go elsewhere like Red Wing where I usually go didn't have these problems before read more

Horrible experience and even worse customer service. I went to the store today to purchase a paIr of inserts. I expected to pay $200-400. I overheard a salesperson talking with another customer trying on shoes with a cost of $1000. Double and triple take. When I was getting fitted the salesperson told me the cost of inserts I the 3 prong approach would be $1000. Still in sticker shock. Unfortunately, the salesperson attitude made things worse. When I was leaving the store, the arsehole told me that I would be back, with a slight giggle. I would never go back there again. Regardless of circumstances people should be made aware of the lack of professionalism. The only reason they get 1 Star is because a 0 won't let you post. I will go to a podiatrist this week. read more

My Orthopedic doctor who is the head doctor of one of the best hospitals in our Orlando Florida area recommended High Arch Runners foot ware inserts and i got them for under $20.00 bucks at a local runners store and WA-la relief. Most of these Happy Feet, Good Feet, What ever do work. But Very Very Overpriced Rip Off. Available on Line. Key word: Sport Insoles for Shoes. Check it out Yourselves. read more

The Good Feet Store - sport insoles for shoes - Orthotics Near Me - Orlando, Florida

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Fought Orlando traffic. Waited to be served. Didn't have any Merrell or Rockport sandals in either my or my wife's size. Bummer! Is it any wonder brick and mortar is dying. Looks like an Amazon purchase. read more

I felt like I was taken advantage of because I was crying in pain when I went in. The sales person was helpful and patient but their insoles are extremely overpriced. I was shocked that they sell the set for over $700! I ended up spending $200 plus for hard plastic inserts that hurt my feet even worse. The fact that they make you sign a contract saying that they are non-refundable should of been a red flag. When I showed them to my podiatrist he said "they are a $2 piece of garbage." read more

TL:DR This hustle was the biggest waste of my time and money. Do your research. Full review I was already going to give them one star for the hustle-style sale of their overpriced products, but they earned that one star for their terrible return policy. All sales are final and any returns are done only as store credit, which was only mentioned once in the hour and a half I spent there trying out their arch supports, and that was as I was purchasing. I didn't like the way that the supports were sold to me because there were other products that I didn't need slipped into my purchase and it was a VERY high pressure sales pitch (the person that worked there seemed to give off an aura of not taking "no" for an answer), which was very uncomfortable for me as a customer. The arch supports are at minimum $200, but they were excessively pushy about the $700 package, which I'm glad I didn't fall for, but I still regretted my purchase once I left the store. I tried returning on 2 separate occasions. For the first attempt, when I got to the store, they already closed at 6 pm, which was odd. Determined, I came back a couple weeks later to return what I was conned into buying, only to find out that since my transaction was run by the manager (there was no mention of this as I was purchasing the supports), only the manager had the authority to do that return. I was then told by the associate that she would be there only on Fridays, so I should go do my return then. The person was quite rude about how she said it. I let her know that I have a job with an inconsistent schedule, so that return policy was very inconsiderate of their customers. After some snide remarks from the worker, I'm honestly surprised that these con-artists are still in business. Overall, spare yourself the trouble. I'd write more than one bad yelp review about this place, but I don't want people to think that they're getting a lot of customers walking through their doors. They aren't worth your time. read more

I walked into the store in a boot and was looking at physical therapy to fix my plantar fasciitis. I've been wearing the insoles for about a year now and have no pain at all. My husband just went in about a month ago and got the maintainer because he's on his feet for 12 hours a day at work. He now is pain-free also. They are a little pricey, but when you consider that most places just take a mold of your feet that are causing you problems, the problem is only being exacerbated. I had spent so much money on insoles, Dr. Scholl's etc, that did not fix the problem. It was worth every penny to me to not feel pain every time I take a step. Plus, I'm back to biking, which is what caused my problem in the first place and because I'm wearing the strengthener when I ride or walk great distances, I'm no longer concerned about being in a lot of pain after I work out. read more

Horrible service. These folks could care less about your feet and are only concerned with handing you a "you're special" card when they abruptly escort you out of the store and hand you a pamphlet to save your soul. Snotty people, the place smelled and there was no sense of service delivery. The product is over priced, but beware of this location. Don't go - one star is generous. read more

Do your due diligence before visiting. Sadly, what you can't research is their costs. I went in for some insoles. The salesperson was cordial and went through some simple tests to see where the pressure was on my feet. While trying some insoles, I asked the price. $400.00.....I said, "excuse me, I must not have heard correctly". Yes, $400.00 for one pair! And they want you to purchase in stages so there are two more pair for $300, ea. It is a simple plastic insole, albeit having a lifetime warranty, but who can afford that.? I will have to find another solution. read more

This is my first on line review ever, so i really felt that it was very important to share my thoughts. If you have any sort of foot pain or even neck, back or hip you have to get to good feet asap. I had plantar fasciitis that i let get extremely bad and tried everything from dr. Scholls to ice and nothing helped. However good feet really works, it supports you and aligns you correctly. The ladies in the store, laura and becky will help you tremendously. I swear you will not regret it, it might cost a little bit more than you expect but you have to be able to walk. One more thing, listen to them, you need all 3 steps thats how it works. read more