Dr Jack Cassell has been my Urologist for a number of years. He is personable, compassionate, and…read morecompetent. His staff is very responsive to patient needs. He listens intently and is genuinely concerned. Wonderful doctor.

Dr. Cassell is highly competent and deeply care about his patients. He takes the time to explain…read morehis diagnoses and suggested treatments in everyday language that even someone like me can understand. He is a blessing to us and our community

I'm in my 70s' had issues urinating after years of seeing a urologist and getting nowhere. Went to…read moreDr. Parkettil he recommended aquablation therapy. 2 months after surgery, very happy with the results.

Excellent bedside manner from all the staff ! Friendly and helpful front desk. The doctor took the…read moretime to listen and answer all the questions no matter how many we had, offered a treatment plan and worked with us to get the records from a previous provider! The insurance specialist was knowledgeable and helpful as well! Very impressed with the office!

Superb doctor! He's a good listener. Excellent communication skills. He comes HIGHLY RECOMMENDED!read more

From the owner: Dr. Paul Jo specializes in treating urologic issues for both men and women with a focus on urinary…read moreincontinence, benign prostatic hyperplasia, and erectile dysfunction. Total patient care is his top priority in diagnosis and treatment combined with concern for the patient's overall well-being. You can have confidence in Dr. Jo's ability to provide exceptional care for the urological problems you are experiencing.

The check in was smooth and nurses were very friendly and professional. I had a procedure done by…read moreDr. Jhaveri that went well and happy with the results. The doctor and staff were great and informative and will definitely be back for follow up care.

Dr Jhavieri rushed through the appointment. His staff neglected to send the prescription to the…read morepharmacy and repeatedly were dishonest about the actions they said they took. After multiple attempts to work with them and give them the benefit of the doubt I will find a new doctor.

This was my first time in the new location. I have been seeing the doctor for quite a few years now…read moreand I originally saw him in the Davenport location. Lately I had been going to the Clermont location because of availability. The only place to new address was listed was in a text message reminding me of the appointment and I missed it. On the website they still have the old address listed but they were easy to find because they are in the same complex. I inform them of the error and hopefully they will fix it soon. As for seeing the doctor I have been very happy with the service I have received from the doctor himself and all the support staff. I met someone new working the front counter on my visit who answered the phone when I called in the morning to make sure that I was having an in-person appointment and not telemedicine. She was very helpful answering phones while also working the front counter and handling patients on the way out. Everything moved very smoothly and it was the busiest I have seen one of their offices on any visit. My doctor has always listened to what I had to say and explain things very efficiently for my treatments.

Kidney specialist office. Very nice friendly staff. Just relocated in new office. Not often do ppl…read moreneed specialist but taking care of your health is very important..

He is the worst...don't ever go here...don't care...very unprofessional..ended up in the er over a…read moreprocedure and made me pass out during and did not care one iotia ...u don't even deserve 1 star

My wife had been admitted to the ER for early complications in her pregnancy. After calling…read moreeveryday for over a WEEK she finally was able to be seen and an appointment was set. When going to her appointment I ,the supportive father/husband, was not allowed to go into the room with her under the excuse of COVID. In another words they don't value family values and they don't want my involvement with my child. STAY FAR AWAY from this place. The negative reviews are all true. 9-16-22. After trying to strong arm me into deleting this review, they called my wife 3hrs after they closed to say they are canceling her visit for 9-19-22. They also sent her a certified letter saying they will not see her anymore.

Hands down the worst customer care experience. The lack of professionalism is shocking, and Joyce…read morein particular embodies everything that is wrong with this practice. Joyce is cold, rude, and dismissive, and appears completely uninterested in helping patients. Her communication is abrasive and unhelpful, and she seems incapable of performing even basic customer care responsibilities. It is genuinely baffling why someone with such little empathy or concern for others works in healthcare at all. Patients should not be made to feel like an inconvenience or a burden. Until this office addresses its staff behavior and accountability, I would strongly caution anyone considering care here.

We were referred here by my good friend Cori at Dr Benezera. My boyfriend is looking to get a…read morevasectomy and we found the perfect place. The doctor was professional and made us feel comfortable about this procedure and explained everything in detail. His appointment is booked so we will be back in November.

I don't have any problem with the physicians but I do have a problem with the company as a whole…read more They let me down when I needed them the most so I don't need them any longer....refuse to go back!

Can not get an appointment! All calls go to and answering service. They will not make an…read moreappointment unless I fax them my previous medical records, which are 200 pages long. They are unable to accept electronic records! I just can not understand in today's world that only accept faxes?

Employees are great! Had a Dr appt at 1:00, at 2:40 they notified me that the Dr was just on his…read moreway from surgery. Ok, but don't book so many patients or get another Dr to work with you! At that time I left and asked them to call me for another appointment, haven't heard from them yet!

Filthy office, Cody the PA was rude and seemingly unhinged, given a styrofoam coffee cup to use to…read moresubmit a urine sample. Never returned after first visit, but made my disgust known to the office manager and every acquaintance who would listen.