Being new in Ocala, I was researching gynecologists in my area when I came across Dr. Del Charco's…read morepractice. To be honest, I was hesitant about scheduling with a nurse practitioner, so I decided to make an appointment with Dr. Hopper instead. Since he had recently joined the practice and seemed to have more appointment availability than the other providers, I wasn't quite sure what to expect. Looking back, I'm so glad I gave him a chance. He was thorough, professional, and attentive throughout the visit. He even took the time to ask whether I had any concerns that he hadn't already addressed, which I truly appreciated. Beyond my experience with Dr. Hopper, I was especially impressed that the practice has its own mammography equipment on site. For years, I've had to schedule a separate appointment at a diagnostic center and then wait for the results to be sent back to my gynecologist. Having everything handled in one location is incredibly convenient and a major plus for me. I was also grateful that they were able to fit me in for a mammogram at the last minute. Kelsey was friendly, accommodating, and made the entire process quick and comfortable. She kindly worked me in just before her lunch break, which I greatly appreciated. She easily could have asked me to wait (a whole hour) or rescheduled me for another day, but instead she went out of her way to help. From the physician to the support staff, everyone I encountered was professional, courteous, and genuinely caring. I cannot say enough great things about this office. I left feeling well cared for, and I would not hesitate to recommend this practice to others.

Saw Dr. Hopper for the first time and was very happy with my care. I had a unique problem and he…read morelistened and we came up with a plan together that worked for me. The office staff was friendly and helpful.

r. Victoria Bird has been incredible! From the first contact, it made me feel very comfortable with…read moreits warm and close treatment. It took the time to explain in detail my diagnosis and all the treatment options, something that I had not achieved with two other urologists. We decided to go for a minimally invasive procedure, which was a relief because I did not need to be hospitalized. The recovery has been fantastic, I am very satisfied with the results! After a complicated time, it is a great relief to have left the catheter and be able to urinate freely. I very appreciated that he focused on taking care of my sexual function and urinary control. In addition, his entire team in the clinic is super professional and kind. They really made every visit comfortable. My family and I are very grateful. I recommend Dr. Victoria Bird 100%.

I love Dr. Bird. She's a gem. Knowledgeable, experienced and great communicator. I received a…read morefollow-up call after my appointment to check-up on me. She adds that personal touch that is so important to patient care.

I was referred here by the VA, which typically already means it's going to be a rough experience. I…read moredidn't have much choice in where I received care. Unfortunately, my experience has been consistently disappointing. Every appointment seems to start with a phone call before asking where my blood work is, despite the fact that this office is the one that draws my blood... This has happened twice now, and it doesn't inspire much confidence in how things are being managed and creates unecessary anxiety. My initial referral experience was frustrating from the start, and things haven't improved. Every appointment has been late, standard by 30 to 45 minutes or more. As I'm writing this review, I'm sitting in the waiting room 30 minutes past my scheduled appointment, and I've already overheard three other patients voicing their frustration over even longer waits. The atmosphere feels tense and unhappy. Whether it's poor leadership, burnout, or staffing issues, it's noticeable the moment you walk in. As a younger patient dealing with complex health concerns, I want to understand my treatment and ask questions. Instead, I often feel rushed or dismissed rather than heard. Check the docs boxes and be on your way. And for the love of God, turn the air conditioning on or turn it up. Every visit feels uncomfortably warm, especially when you're already waiting well past your appointment time. Patients deserve to feel respected, listened to, and cared for. Right now, this office feels more focused on getting people in and out than providing a positive patient experience. I sincerely hope they take a hard look at their processes because there is a lot of room for improvement. There are at least 7 people bustling around in the back office and cannot seem to get it right. There isn't really any other option around so people get what they get...

My urologist recently folded his practice into this company. I am in the process of finding a new…read moreneurologist. I needed to reach my doctor. I left countless messages over a period of two months. I do have some major neurological issues. I finally walked into their office and waited till they had a few minutes. I have a good relationship when I got to see my urologist she said she never received one message from me and I believe her that's unacceptable. I had an appointment with my urologist at 9:30 in the morning 530 the night before I get a call for this company from somebody I couldn't understand only to inform me that I was out of network. I canceled my appointment like I said I do have some issues that you're gonna have to be addressed and I can't take the chance that this is gonna happen again.

Dr Jack Cassell has been my Urologist for a number of years. He is personable, compassionate, and…read morecompetent. His staff is very responsive to patient needs. He listens intently and is genuinely concerned. Wonderful doctor.

Dr. Cassell is highly competent and deeply care about his patients. He takes the time to explain…read morehis diagnoses and suggested treatments in everyday language that even someone like me can understand. He is a blessing to us and our community

Dr. St. Louis is a truly exceptional medical professional. After a through diagnosis of my wife's…read moremedical problem she explained in detail the options that were available and the associated risks involved with each. Dr. St. Louis and the courteous, compassionate ladies on her staff made my wife comfortable and confident that we had made the right choice in selecting A/U for resolution to her medical problem. Five stars or 10 out of 10, just know that we honestly give them our highest recommendation.

From the owner: We provide specialty care for female pelvic medicine and reconstructive surgery, also known as…read moreurogynecology. We focus on urinary incontinence, pelvic organ prolapse, overactive bladder, interstitial cystitis, pelvic pain, and sexual dysfunction.

Employees are great! Had a Dr appt at 1:00, at 2:40 they notified me that the Dr was just on his…read moreway from surgery. Ok, but don't book so many patients or get another Dr to work with you! At that time I left and asked them to call me for another appointment, haven't heard from them yet!

Staff at front desk wonderful. Office chaotic , unkempt. Never saw or heard from MD untill we…read morecomplained. Personally the front desk staff and techs should look for employment in offices where the standards are higher.We should have paid attention to the Yelp and Health grade reviews. Fine for quick get tests. Not for developing a secure relationship for PT. care. No medical doctor exams or talks to pt. PA or what ever title ill informed on the surgical procedure, center which is in Ocala. They were unable to get test results Even though they ordered them. Fortunately we walked in with them very disorganized system. Oh MD did call with an attitude of unprofessional statements when he found out we were not pleased. Even then there was no follow through from him. Might be fine for quick tests but would not trust or use this office in future. Office exam rooms not clean. Disappointed. Should have listened to other people's reviews. Felt bad for front room staff who have to deal with this.

Dr. Brahmbhatt is an exceptional and qualified urologist who can to me highly recommended when I…read morewas going thru horrible pain and suffering due to UTI and Bladder stones, he recognized the urgency and prioritized my treatment and help me out of pain and suffering as if I was his family member! His staff is equally eager and willing to understand the urgency of patients need to accommodate ASAP the schedule permits! one of the best urologist I have ever came across in my entire life! Jay patel

My husband was seen here and physician Dr Romero was beyond rude and disrespectful. All he…read morerecommended for lower pain is to buy a new bed really Dr???? We pay you to advise buy a bed to fix kidney stones?.. btw mr know it all our bed or brand new!!!! I would NOT take any of your loved ones here. Then elaborated raising his voice asking if he had heart issues (which he does not) nice avoidance tactic instead of doing your job Doc!!! Sad reality this is what healthcare industry has become entitled and overpaid. Side note I am in the industry 30+ years and this is our sad reality.