1. The Gondolier

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Statesville, NC

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The Gondolier

4.5 (15 reviews)
Closed • 12:00 pm - 8:00 PM

The Gondolier Photos

THE GONDOLIER ATMOSPHERE

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Stephanie M.

Happened to walk in after the opening was greeted by friendly staff. First question was the gelato gluten free? YES and we went from there. A few small samples were offered until I found the two that I wanted. Pistachio and Coconut was a match. Both were so good together being rich, creamy and had good texture. Cups are small/medium and if you can't decide on one you can mix a couple of flavors. Flavored drinks, chocolate boxes and pastries are also available.

Gelato flavors!

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3 months ago

Helpful 5
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1 year ago

Helpful 1
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2 years ago

Helpful 0
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Oh no 1

3 years ago

Helpful 2
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Oh no 1
Photo of J P.
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9

1 year ago

Helpful 2
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1 year ago

Great place to stop when exploring downtown Statesville. Pleasant experience and the gelato is wonderful!

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2 years ago

Helpful 1
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1 year ago

The ladies there are so sweet ! perfect place to get a coffee and any other sweet treat.

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3 years ago

Helpful 1
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2 years ago

Helpful 0
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3 years ago

Helpful 0
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2 years ago

Helpful 0
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3 years ago

Helpful 0
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Oh no 1

3 years ago

Helpful 0
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3 years ago

Helpful 0
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Review Highlights - The Gondolier

“Stoooed in tonight and found a delightful new treat in our little Town!”

Mentioned in 2 reviews

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Tifa Chocolate & Gelato - Cherry Chocolate Chip small cup IG| poprockphotography

Tifa Chocolate & Gelato

4.7(61 reviews)
50.5 mi•Ballantyne

Oh my goodness, this was the cutest little ice cream parlor!…read more I was visiting Charlotte for my birthday weekend, and we were staying right across the street at the Marriott, so of course we had to stop by for dessert after dinner--and they did not disappoint! The atmosphere was adorable, the perfect little spot for a sweet treat, and such a fun addition to our birthday weekend. If you're in Charlotte, definitely check them out! You won't be disappointed.

On June 27, while my family and I were on vacation in Ballantyne, we decided to stop by Tifa's for…read moregelato after dinner. It was our first time visiting Charlotte, and after seeing that the shop was open until 11:00 p.m., we figured it would be the perfect way to end the evening. We arrived just a few minutes before closing, but since we only planned to order a couple of scoops of gelato, we expected to be in and out quickly. Unfortunately, the experience was disappointing from the moment we walked in. Rather than greeting us or welcoming us, the employee immediately said, "Hey guys, by the way, we close in two minutes." There was no hello or friendly interaction. As we ordered, one member of our party asked to sample a couple of flavors, and the employee seemed visibly inconvenienced. When I asked if they had caramel drizzle, her response was simply, "No," with no warmth or attempt to offer an alternative. I completely understand that arriving close to closing can be frustrating for employees, and we were mindful of the time. However, the doors were still open, the posted business hours indicated the shop was open until 11:00 p.m., and we were respectful customers who knew what we wanted and intended to order quickly. What was most disappointing wasn't that they were closing soon--it was how unwelcome we were made to feel. As first-time visitors to Charlotte and Ballantyne, this wasn't the hospitality we expected. Customer service matters just as much during the last few minutes of business as it does throughout the rest of the day. I hope this feedback is taken as an opportunity to remind staff that every customer deserves to feel welcomed, regardless of when they walk through the door during posted business hours.

Photos
Tifa Chocolate & Gelato - Strawberry Rose & Coconut Passionfruit

Strawberry Rose & Coconut Passionfruit

Tifa Chocolate & Gelato - Caramel Salt & Vanilla Bean Gelato w/ Wafer

Caramel Salt & Vanilla Bean Gelato w/ Wafer

Tifa Chocolate & Gelato

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The Gondolier - coffee - Updated October 2026

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