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    The Golf Facility

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm
    Updated 2 weeks ago

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    2 years ago

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    My Chicago Golf - Marcus Yado, PGA Professional

    My Chicago Golf

    (57 reviews)

    River West, Noble Square, West Town

    Whenever I have a rating that goes against what others' ratings are for a particular business, I…read moremake sure to thoroughly evaluate all aspects of the business and my experiences of it. So yes, I have taken a full and complete look at this business and my experiences with it and simply had a different experience than others. I took lessons here awhile back and have recently been taking lessons at a different business recently. The lessons at My Chicago Golf started out well. Marcus was attentive and was able to make a difference in my game. Things were going well. That is, until, he slept through one of our scheduled appointments. His system sends out numerous reminders about upcoming appointments to customers. Unfortunately, it seems that it only sends them out to his customers, and not to him. We had an appointment scheduled, and I showed up fifteen minutes early. His storefront was locked, and knocking and ringing the doorbell did not yield any type of response. Unfortunately, emailing, texting, and leaving voicemails also did not make a difference either as they all went unanswered. After waiting about forty-five minutes for a sixty minute lesson, he finally opened the door. At that time, however, the customer for the next hour was already waiting at the door! That customer was courteous enough to let me use his scheduled hour, and he rescheduled with Marcus. As the lesson went on, Marcus did apologize for sleeping through it. He said that he overscheduled himself that morning, which caused him to oversleep during a nap. He was definitely drowsy throughout the appointment, and wasn't entirely alert or focused on my swing. What disappointed me the most, however, was that he didn't take responsibility for his mishap. Mistakes happen to everyone. Apologizing is only the first step in taking responsibility for those mistakes. He didn't offer an extra free lesson or a refund, or anything for that matter, to make up for his major mistake. This last part that is why he is losing two stars. If he would have taken responsibility for his failures, I wouldn't be as disappointed with him. I even would have used the final lessons I had in the package I purchased. Instead, I let them go unused because I was so let down by him. Missing an appointment completely without notice and/or an acceptable reason is a huge negative and a large problem. These lessons are not cheap. What's even worse is not taking responsibility for it. Mistakes can be overlooked, if the person making those mistakes owns up to them and takes responsibility. Unfortunately that didn't happen here.

    Marcus, the owner, has been a fantastic coach so far. He's very charismatic and patient when…read moreexplaining and demonstrating any feedback. As someone who is just getting started golfing, he has really stressed the fundamentals while still pushing me to get to a point where I have the necessary skills to be able to practice and grow independently. The difference I see after each lesson is measurable and I've always left with things to practice (with videos demonstrating the exercise) so I can continue to see growth. Additionally, his location is a fantastic setup with some of the newest golf simulator technology to really enhance the lesson experience. I did a fair amount of research on different golf instructors and facilities in Chicago and am thrilled I landed on My Chicago Golf. I can't recommend Marcus and My Chicago Golf enough.

    The Golf Facility - golflessons - Updated May 2026

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