The campus was in a lovely area and this facility was a very close second but my positive…read moreexperience is worth mentioning. My Mom's final choice really came down to wanting to be in the city center vs somewhere more peaceful. Amy could not have been more kind, helpful, and professional. She was clear in communications which I am grateful for as this was a complicated move with all the emotions and demands on my personal life. She really helped lead the way on next steps in a collaborative way that made my life easier and really improved my confidence in our steps as a family and in this team and facility. Also, the connection to Fairview is very positive for us as it is deeply embedded in Minnesota as a care provider which is also important.

This place was .... ....exactly what so many nursing homes are known for. I really wouldn't know…read morewhere to start with my complaints. This facility hides it's horrors, and silences many who complain. This facility pays to write up glowing, high rated articles and reviews about itself. The facility even commits fraud, and covers it's tracks. Not very well, I I have proof. My advice, RUN THE OTHER WAY. Take your Loved one home. It's a far better option than this place was for my parent.

It's beautiful and the staff is great. Lovely grounds, great amenities. We chose it for my mother.read more

Tour was great and I was excited about moving in. My husband has stage 4 cancer and wanted me to be…read morea part of a community after he dies and me not feel lonely. We filled out paperwork & paid pet deposit.. We then saw nurse for assessment and she asked my hubby mostly questions. She then told  me we are not a good fit;" We would have. Been a good addition to The Rivers. They cashed check vs mailing back.  6 wks. I finally have my check returned.

My mother had to cope with moving from independent living to hospital to rehab to a very poor AL…read more(recommended by a "local senior living advisor") for 4 months before finding CareSuites. Her health and cognition dropped severely. This was all within 7 months. It is very difficult to see beyond the hype of marketing in this industry and find the truth. CareSuites was truly a Godsend. We are so grateful for the mission, standards, and consistent loving care that this Nonprofit lives up to. And CNAs. Not hired off the street, "trained on the job". An RN on duty 24/7. Proper staffing. Low turnover. Quality care. My mother changed to the MD and ARNP that come out every week to see clients by appointment. A real difference for the healthcare assessment on site. My mother passed in hospice here after 9 months. She and we were blessed.

I work at this facility, I believe this is one of the most loving and caring group of people to…read morework with. Walker Methodist care suites is a home for senior citizens. The staff/resident ratio is 1 staff for every 5 residents. I have worked at several senior homes, this is the only place that I have worked at that has a ratio like this.ratio like this. What I love about Walker Methodist is how the residents are loved and cared for. There are several activities each day for the residents, there is a top chef cooking demo once a month. The residents are always going out on day trips. Most importantly, this is a home for our seniors and we are all family.

My mom loved her time at Eagan Pointe. The staff was very caring to her needs the memory care. It…read moreis a beautiful place and I felt good having her live there.

This is a nice looking place and the staff seems ok most of the time. Every now and then there is a…read moredisappointing incident, but that can be expected anywhere. The food could use some improvement, and avoid the hair shop. Many problems with the billing for hair services, and the hair stylists seem to change often. Otherwise, a nice place for a senior to live.

I called on 5.22.2020 within the hours they specified asking to speak to my mother for one minute…read more(which seems to be her limit). I was told that she was sleeping and that someone from the facility would call me back when she was awake. They did not call back. I called 3-4 times on 5.23.2020 asking to speak to my mother for a minute. Mariah, apparently the person who owns or operates the facility, again told me my mother was sleeping and that she would call me back. I reminded her that the same promise was made a day earlier. Her response was basically I know though we were busy. She appeared slightly put out and stated that I should not call every day so I noted that they were receiving somewhere around 8k a month to care for my mother and I did not think asking for one or two minutes a day to talk to my mother was too much to ask. She replied, and I quote, 'Glen we are not at your mercy'. I was appalled. I am angry and disgusted. I strongly, strongly recommend that anyone looking for a place for their loved one look elsewhere.

My grandma lived here for a little over 2 years. Emerald Crest seemed like a decent place at…read morefirst, it didn't have those gross smells, the staff were nice, it always appeared clean, the rooms are spacious & have private half bathrooms. My grandma has dementia and started to decline rapidly over her time span here to the point she couldn't walk anymore or feed herself. Our family would visit often enough to where the day staff got to know us pretty well. My grandma would often have bruises and cuts and would cry and say that the male staff at night were hitting her and handling her rough. We would pop up from time to time and find the male staff "hiding" or sleeping in the visiting room. When confronted why my grandma would still be sitting at the dinner table hours past dinner, not changed or properly helped for bedtime routine they would brush it off because they always assumed we would come do it. We ended up putting a camera in her room which captured her falling due to her being left in her room for hours a day and needing assistance going to the bathroom and they wouldn't check for hours. Also found that they would often remove her from her room at random hours to "go to the bathroom" which was odd because she had a bathroom in her room. We even offered a commode that they could roll right up to her bed so she wouldn't have to travel far. We often had to clean her room (which is fine) because we wanted it to be properly cleaned & for her to be comfortable. We knew someone else's mother who was placed here while my grandma was here. She was very early in her dementia diagnosis and more aware. She also sustained bruises and said it was a male staff at night mishandling her. The staff member was moved to another house which is disheartening & terrifying. After my grandma had a sustained multiple injuries to the point we felt the decline in her health was due to lack of care the nursing home suggested we move her to the "hospice house" because they generally have more staff (but the flip side to that is everyone in that house needed A LOT more care and there was never enough staff). While in the hospice house they did push for my grandma to actually go into hospice because of the level of care she would need they obviously could not handle. My grandma had to wear diapers but she could still tell you when she needed to use the bathroom. We've caught them telling her to go in her diaper vs doing the work to put her on the toilet. She didn't like the feel of using the diaper and when she would use it they wouldn't change her for hrs which caused more issues. We'd often show up and she would almost always need to be changed. I feel like my review is getting a bit long and I've only covered 1/2 of the issues here. My grandma is no longer at Emerald Crest due to one too many preventable falls under their care where they tried to blame us when in fact that the staff neglected to care for my grandma while she was in their care.

From the owner: Memory Care Burnsville, MN…read more At Burnsville Emerald Crest by Cassia, seniors will find thoughtful memory care in an assisted living setting where each individual's personal preferences are valued. Our assisted living services help residents with tasks like dressing or showering and are tailored to their needs. Through specialized training and individual senior care plans, we partner with residents to maximize their abilities and encourage independence, enjoyment and opportunities for success. A structured daily program includes exercise, music, crafts and more. In addition, on-site visits by professionals who provide medical and therapy services offer convenient support for physical concerns. As with all our programs, memory care also includes spiritual support for residents and families. Current availability in our Vine and Marigold houses. Contact us for more information.

can't wait to take my son out of this place. They welcome you with open arms and then once they get…read moreyou in there, they change all the rules everything that we signed up for they took away from him half the staff shows up late half the staff doesn't show up they took away my son's private help and I would give that a thumbs down and removing him ASAP. also, my granddaughter got bit by a bat inside the home yes Evergreen a bat

Reviews Evergreen Homes…read more Google review summary 5 4 3 2 1 4.0 (4) Reviews Sort by Most relevant Newest Highest Lowest SKP 2 reviews No way! Never! Don't do it. Never put your loved one here ! My story could make a Netflix movie. Unless they get new ownership and a new President, don't do it. They lie and tear families apart. The most horrific experience I have ... More Patty Bradley 4 reviews 2 weeks ago New well, isn't it beautiful on the outside, but on the inside it's another story. My son went to this home and they promised him the moon, and then just a few weeks into it ,They pretty much took away everything they promised. I wouldn't ... More Luke Jenkins Local Guide·64 reviews·11 photos 7 months ago Beautiful Homes! MATT BROWER 10 reviews 11 months ago Sarah Hallmark-Brower 6 reviews·12 photos 11 months ago This is hands down, one of the best care homes in the Twin Cities. Eunie, the owner, is one of the most respected nurses in the Twin Cities and she goes above and beyond for her clients like no other. Also, she owns the homes with a Dr who can round right in the home. There is almost nothing that Eunie cannot do. 3 Reviews Evergreen Homes Google review summary 5 4 3 2 1 4.0 (4) Reviews Sort by Most relevant Newest Highest Lowest SKP 2 reviews No way! Never! Don't do it. Never put your loved one here ! My story could make a Netflix movie. Unless they get new ownership and a new President, don't do it. They lie and tear families apart. The most horrific experience I have ... More Patty Bradley 4 reviews 2 weeks ago New well, isn't it beautiful on the outside, but on the inside it's another story. My son went to this home and they promised him the moon, and then just a few weeks into it ,They pretty much took away everything they promised. I wouldn't ... More Sarah Hallmark-Brower 6 reviews·12 photos 11 months ago This is hands down, one of the best care homes in the Twin Cities. Eunie, the owner, is one of the most respected nurses in the Twin Cities and she goes above and beyond for her clients like no other. Also, she owns the homes with a Dr who can round right in the home. There is almost nothing that Eunie cannot do. 3 Luke Jenkins Local Guide·64 reviews·11 photos 7 months ago Beautiful Homes! SKP 2 reviews 2 minutes ago New No way! Never! Don't do it. Never put your loved one here ! My story could make a Netflix movie. Unless they get new ownership and a new President, don't do it. They lie and tear families apart. The most horrific experience I have ever had! They should be shut down for the horrible, terrible things they did and the lies they made up. Thank God everyone realized and saw what they were doing and my mom is safe and out of there and I see her every single day. They purposely kept me from my mom. They are cruel, heartless, and I wonder how they sleep at night. There are a few nice staff, but most are 2-faced and lie. My mom is no longer being held hostage in their homes. I could give you graphic details and pictures but it's not worth it. They are not worth my time. Thank God everyone saw through the lies and got my mom out safely. Their doctor is worthless and doesn't have a clue how to do his job. Seriously, keep your loved one far away from this company. In the house my mom was in one resident died, then another one died shortly after, then my mom rushed to the ER. I started to fear something fishy was going on. The RN has zero personality and gives you zero confidence in her abilities. I could go on and on but I have said enough. Beware: If you report them to MDH or MAARC, the President will keep you from your family member. I am thankful for Ulissa, Ace, Ann, and Brooklyn. I certainly hope the 4 of you move on to a more reputable company and realize the terrible company you work for. It's a cult-like facility and actually scary. It's an absolute shit show. So glad my mom escaped their cult-like prison safely. They actually told me that Red Robin would be her home permanently. Then they pulled a stunt saying it would be shut down and moved her to the more expensive house to steal her money. The other house never shut down and the other 2 residents my mom lived with still live there. They wanted my mom's money. Thank you to the Guardian and the Ombudsman. You saw their true colors. My mom is free and safe and I get to love on her non-stop. The staff at her new facility are amazing and so understanding and loving. Night and Day Difference! Stay away please!

I can't recommend this senior living community at this time. Residents are very unhappy. Staff…read moretraining is lacking and the food is horrible. I was really hoping things would improve when Sinceri bought out Brookdale but things keep getting worse. Very disappointing.

From the owner: Edina Heights Senior Living is a Sinceri Senior Living community where each day is filled with…read morepurpose, joy, and connection. We offer personalized care, engaging activities, and a warm, supportive environment for seniors and their families.