I'm in town for the weekend working and my Casio watch stopped working on the flight in yesterday…read more I hoped it was just a battery issue and walked to AAA Jewelers from the hotel nearby to get it fixed. One of the jewelers behind the glass asked to have a look at it and said that they normally don't do the fix I needed but thought he could help. He replaced the battery, it works fine, and he wouldn't take my money for the battery or his time. Random acts of kindness like that, especially when they aren't expected are a rare thing nowadays. He said he was "feeling good" today... I will pay it forward - thank you guys.

I came in to have a watch sized and couldn't be happier with the experience. From the moment I…read morewalked in, I was greeted warmly and treated with genuine care. The sizing was done professionally with great attention to detail, and they made sure the watch fit perfectly before I left. It's clear this is a small business that takes pride in its work and values its customers. You can tell they have years (80 years to be exact) of experience and truly enjoy what they do. I like supporting local businesses like this, and this one deserves it!!!! I highly recommend them for watch sizing, repairs, or any jewelry-related needs.

I stopped in most of the jewelers in Salt Lake City looking for something fairly specific with a…read morelimited timeframe. The folks running this place are a family affair and were very helpful and accommodating. I feel they gave me a pretty decent deal too. After looking around at the remaining other shops I came back and purchased the item. It needed to be set into another piece they had in inventory. It was ready early the next day. They earned my business and I will likely come back here in the future. In short I am very pleased with the service and the piece.

I couldn't be happier with our experience with McKay! After a sketchy experience at another local…read morejeweler, we went to McKay to design my engagement ring. They educated us immediately about the clarity, cut, and color of diamonds. This made us realize the other jeweler had greatly over quoted us for a very low quality diamond. McKay was so patient with us, extremely fast with the process, and always reached out to us when the new changes to the design were ready. I asked them to make several changes to the ring design and they were so kind and patient throughout the entire process. They genuinely made my dream ring, and found us a nearly perfect diamond for a fair deal. I will always recommend Mckay to anyone I know! Thank you guys so much!

Have been to Mikes a few times to get some work done on my jewelry…read more They actually fixed one of my rings for free. Did an amazing job on my grandmother's Mother's ring

Been I customer for over 20 years but that ends today after some greedy new sales guy trying to…read moremake his full days commission off a simple repair on a clasp on jewelry I bought from Mike personally! Yes gold has gone up but almost 300 for a new clasp?!?! No way! Way too many jewelry stores in the valley for this dishonesty! This is after I just spend 6 grand on custom platinum rings a few month back.

The staff was helpful but also respectfully left space for me to explore. The discount I got made…read moreit such a sweet deal. Highly recommend.

Carrie Michelle and Mike truly treat you like your Thier best customer .it makes my day every…read moretime I go in there. Josh and Bryan are also amazing.. who knows that many people at a jewelry store??? Come on! Great pricing ..honest company.. truly a GEM. Check them out.. they really have some cool different pieces.

super helpful and friendly! would 100% recommend! got some links taken out of my watch and it was…read moresuper quick and easy!

--- SOLD FAKE GEMSTONE ---…read more Purchased a lab-grown emerald and necklace from Tresor Jewelers in December of 2024 and found out after testing that the "lab-grown emerald" was just colored glass. The owner, Sergo offered to do an off-the-books refund over Venmo to refund the cost of the necklace, but four weeks later has dodged calls and failed to provide any compensation. Avoid this jeweler at all costs.

Just found my forever jeweler! Walked in to have a watch band adjusted and was treated like a…read morelong-lost friend. Thank you, John, for your kindness and impeccable service. Walked in for a fix, walked out with a new ring and a new jeweler, and a bracelet in due time!

We are grateful to the J. Brooks Jewelers team for their professionalism, outstanding customer…read moreservice, and quality craftsmanship. Jamie Branscomb has been the best advisor, offering us expert feedback and suggestions while also communicating timely updates. Thank you for helping us design our perfect engagement ring. We could not be happier!

PAUL at Ari Diamonds in Layton, Utah has been our "go to" fine jewelry professional for 27 years…read more There's been no need to shop anywhere else! He knows our style and has offered expert advice throughout the years. He is the kindest human and treats us like we're the only customers in the store, even when there are several others present! JAY is our "go to" professional when our jewelry needs to be repaired or altered in any way. He, too, has taken personal care of us -- always sharing a friendly welcome when we're in the store. We feel very fortunate to know these two fine men and would recommend Ari Diamonds to anyone looking for a personal experience when shopping for fine jewelry! TEN STARS!!!

I really wanted a simple pave set diamond wedding band. Something basic but a little shiny,…read morebeautiful, and not insanely expensive. I also didn't want to deal with pushy sales people or being talked into anything else. I tried to go to Shane Co in Midvale, but they had over an hour long wait to meet with a sales consultant! We were driving home when we decided to stop into Ari's in Layton. We told them we were looking at simple wedding bands and they pointed us to the case. They gave us our time to look over everything by ourselves and didn't bother us until we asked to look at a couple items. They were friendly and not pushy at all. The prices were incredibly fair and they were quick to give us a little discount. We purchased the ring and they had it sized for me by the next day. I'm not a huge jewelry gal, but if I ever need something else in the future I will definitely stop at Ari's first.

I love this place! The service is outstanding and they really impressed me by repairing a 50-year…read moreold ring that I couldn't get repaired elsewhere. They did it in 1 day for a very fair price! I will absolutely be coming back here with any future business, I definitely recommend this place.