Such a great experience! I've been looking for a wedding band for my engagement ring for months…read morenow. We've stopped at numerous jewelers but everything had been either out of my budget or just too pushy of salesmen. We decided to stop here and I'm so glad we did! Dave worked with us. It was close to closing time but he was so patient with me while I looked at all his selection. He had some unique rings that I hadn't seen anywhere else. He told us not to look at price and he would work with us later to keep close to our budget. I finally whittled the options down to one that I really loved and he brought out his calculator to see if he could get us close to our number. He ended up just matching the price we had set as our budget! A big mark down from the posted price on the ring! What a relief to not have to go beyond our budget. And what a relief to not have a high pressure salesman! So totally give this place a chance. I finally have a wedding band that I love! I haven't received it yet (we just ordered it today), but I'm sure we will be very happy in the end.

Fantastic experience from start to finish. This locally owned jewelry store went above and beyond…read morewith their service--everyone was kind, patient, and incredibly helpful. I never felt rushed and felt truly valued as a customer. Highly recommend if you're looking for excellent service and a great local business to support!

I dropped a 14kt ring and it got a little scuffed up. I brought it in, and it got patched up in…read moreless than 5mins! The owner is really kind and also does custom jewlery. It was really cool to find someone with so much expertise near me! Perfect place for any jewlery repairs you might have with a pretty quick turn-around!

I walked in and my chain was fixed inexpensively and quickly. The process was much easier and…read morebetter than I expected.

I called earlier in the day to ask about some 1ct diamond studs, and they had some in stock! I…read morestopped by, and was so blown away by the service. Heidi brought me to the earrings and I was able to try them on (I fell in love with them immediately). She let me try on different sizes and even set it up so I could see how they looked in more natural lighting. Bennion Jewlers has an impressive variety of other jewlery, and I'll definately be back the next time I'm in the market for a new piece. I can't recommend this place enough for the customer service!

Great customer service and very professional! Having my ring…read moresized and from the minute we walked in we felt like we were in the right place!

Chris Howard, of Fankhauser | Howard Jewelry, was a friend until he refused to communicate with me…read moreabout two watches that I left in his care. In February 2025, Chris and I agreed agreed that he would repair and attempt to sell on consignment two Rolex watches that belong to my wife. Since then, all attempts (texts, phone, email) to contact him regarding the watches and their status have gone unacknowledged. Fankhauser | Howard Jewelry will be served with a certified demand letter next week. If that is ignored, I will proceed with other legal remedies. If you do leave your jewelry with him, photographically document your items first (serial numbers, any insurance information); set the terms and scope of service in writing; retain your claim receipts. Best of luck to you. If you read this Chris, just know that I regret any trust I placed in you or your ethics.

Although they couldn't help with one of my requests, they tried very hard to accomplish it. The…read moreother one was a battery replacement which they did while still working on their longer term projects. No waiting; no leaving my watch.

After I got divorced, I didn't know what to do with my wedding ring-I knew I'd love something to…read moresignify this next chapter of my life, but wasn't sure exactly what that was. I stopped by the store and chatted with Aaron, who helped me with some options. We ultimately landed on doing a trade and I received four smaller stackable rings in exchange for my wedding ring. It took a little while, but once the rings were done, I was very happy with them. I love the idea of having something custom made just for me-which is what they specialize in. I'll certainly keep that in mind if I'm in the market again.

I absolutely love my ring!! I couldn't find what I wanted anywhere after looking at thousands of…read morerings online, and I was nervous to get a custom design--would it turn out like I envisioned? Would I spend a ton of money and then be disenchanted with the final result? But Aaron was able to create my absolute dream ring and the experience was easy with no sales pressure. He just listened and made recommendations. It's one of a kind and I look forward to wearing it for the rest of my life.

I stopped in most of the jewelers in Salt Lake City looking for something fairly specific with a…read morelimited timeframe. The folks running this place are a family affair and were very helpful and accommodating. I feel they gave me a pretty decent deal too. After looking around at the remaining other shops I came back and purchased the item. It needed to be set into another piece they had in inventory. It was ready early the next day. They earned my business and I will likely come back here in the future. In short I am very pleased with the service and the piece.

I popped in to take a look and get my ring size. Great selection of jewelry…read more Sandra was very sweet and helpful. I was impressed with their wall of married couples they displayed!

I needed to have a diamond reset on an engagement ring. They did a great job. Looks like new! Made…read moresure to have it done by the day I requested. Very friendly staff making it an overall very pleasant experience.

Slow repairs and appraisal times. Staff is kind, but doesn't make sure to meet time frames etc…read moreNot impressed

Called in ahead of time about my jewelry. Came in to appraise it and was quickly turned away…read more Customer service was very unsatisfactory by the appraiser. We felt our needs were insignificant to them, which ruined our good mood. Please do better.

No amount of stars could describe the wonderful experience I had with Woods Jewelry. Wes and Denise…read moreare just the sweetest people! I wanted to create a special necklace for my daughter's wedding, and Wes designed exactly what I was looking for and built it himself to fit within my budget. I will be a lifetime customer for sure!

I just went in the get my watch batteries replaced. However, folks are always nice, professional…read moreand very accommodating. I'd definitely go here to do business.

It went very well. They were very respectful, and very fast with service and helps with any style…read morenor kind of watch nor chain you own Highly Recommend them.

I picked up my ring today after you guys reconstructed it and made it more secure/sturdy. Thank you…read moreso much for everyone who was involved with making this happen! I loved it before but I love it even better now. Thank you for your detailed craftsmanship and the wonderful service you've rendered to me.

These guys are hands down the best jeweler around . The owners is amazing . He is so personable and…read morekind . I truly feel like he cared about me and wasn't just trying to sell me something I didn't want. Ellie was amazing also and got me the best deal possible . I will be a customer for life !