Fantastic experience from start to finish. This locally owned jewelry store went above and beyond…read morewith their service--everyone was kind, patient, and incredibly helpful. I never felt rushed and felt truly valued as a customer. Highly recommend if you're looking for excellent service and a great local business to support!

Hometown jewelry store with people who really care. I cannot say enough about how well we were…read moretreated!

I walked in and my chain was fixed inexpensively and quickly. The process was much easier and…read morebetter than I expected.

Amazing service. Helped us refurbish an old multi generational keepsake ring with a really thin…read moreshank that eventually broke from wear. Also completely recreated the cutout pattern that had fallen out on one side. They are wizards!

Great customer service and very professional! Having my ring…read moresized and from the minute we walked in we felt like we were in the right place!

While I believe that Kate had the best intentions, my several interactions with her over 3 weeks…read moremade me left feeling very lost in the process of replacing my lost diamond in my engagement ring, ultimately choosing a different repair shop that was able to immediately repair my ring and make me feel involved. I called Kate 3 separate times over 3 weeks, in which each time she made promises she didn't keep. Claiming she would "call me by the end of the weekend" only for me to have to call myself on the following Wednesday to ask if my diamond was even ordered yet. It wasn't, and she claimed to she "just about to call me"... yeah right. Another time that I called to check if my diamond had been ordered yet (it hadn't of course) she confused me for another customer and seemed like she actually forgot about me and my situation. This was pretty disheartening especially after having such a pleasant conversation with her in person before this. All in all, I would not suggest going here unless you want to wait several weeks with no results.

Every time I've brought a watch in they've always solved the problem quickly with good humor.read more

Super talented and friendly to boot. They know what they are…read moredoing and get it right. Best watch repair in the state.

After I got divorced, I didn't know what to do with my wedding ring-I knew I'd love something to…read moresignify this next chapter of my life, but wasn't sure exactly what that was. I stopped by the store and chatted with Aaron, who helped me with some options. We ultimately landed on doing a trade and I received four smaller stackable rings in exchange for my wedding ring. It took a little while, but once the rings were done, I was very happy with them. I love the idea of having something custom made just for me-which is what they specialize in. I'll certainly keep that in mind if I'm in the market again.

I am so happy with the service from Aaron. When nobody else could fix my wedding ring and the only…read moreother person told us it would be super expensive and take months we took a shot and went to Jewelry By You. Aaron exceeded my expectations. Not only was his cost much lower he beat his committed time by two days, and his committed time was a week. I highly recommend Jewelry By You.

I stopped in most of the jewelers in Salt Lake City looking for something fairly specific with a…read morelimited timeframe. The folks running this place are a family affair and were very helpful and accommodating. I feel they gave me a pretty decent deal too. After looking around at the remaining other shops I came back and purchased the item. It needed to be set into another piece they had in inventory. It was ready early the next day. They earned my business and I will likely come back here in the future. In short I am very pleased with the service and the piece.

I couldn't be happier with our experience with McKay! After a sketchy experience at another local…read morejeweler, we went to McKay to design my engagement ring. They educated us immediately about the clarity, cut, and color of diamonds. This made us realize the other jeweler had greatly over quoted us for a very low quality diamond. McKay was so patient with us, extremely fast with the process, and always reached out to us when the new changes to the design were ready. I asked them to make several changes to the ring design and they were so kind and patient throughout the entire process. They genuinely made my dream ring, and found us a nearly perfect diamond for a fair deal. I will always recommend Mckay to anyone I know! Thank you guys so much!

They do not appraise or purchase jewelry. They come up every time needs to be removed from this…read moresearch

Slow repairs and appraisal times. Staff is kind, but doesn't make sure to meet time frames etc…read moreNot impressed

No amount of stars could describe the wonderful experience I had with Woods Jewelry. Wes and Denise…read moreare just the sweetest people! I wanted to create a special necklace for my daughter's wedding, and Wes designed exactly what I was looking for and built it himself to fit within my budget. I will be a lifetime customer for sure!

Called in ahead of time about my jewelry. Came in to appraise it and was quickly turned away…read more Customer service was very unsatisfactory by the appraiser. We felt our needs were insignificant to them, which ruined our good mood. Please do better.

I bent the crown on an engagement ring bought elsewhere. The center stone ended up falling out. I…read morehad called the original manufacturer and was told it would take 6+ weeks to get it fixed. I stopped by Aaron's on a whim and was told they could replace the crown with something more sturdy and I'd have it back in a week. So I went for it and I'm so glad I did! Not only does it look brand new, they had it back to me within 48 hours! The saleswoman was the sweetest too! I'll skip the other places next time and just go here!

So we had a ring fall into the disposal and get mangled…read more Aaron's jewelry in Roy made it look brand new. If you want to support a great local business, visit these folks the next time you need fine jewelry or repair and want amazing service. They are awesome!!

I picked up my ring today after you guys reconstructed it and made it more secure/sturdy. Thank you…read moreso much for everyone who was involved with making this happen! I loved it before but I love it even better now. Thank you for your detailed craftsmanship and the wonderful service you've rendered to me.

These guys are hands down the best jeweler around . The owners is amazing . He is so personable and…read morekind . I truly feel like he cared about me and wasn't just trying to sell me something I didn't want. Ellie was amazing also and got me the best deal possible . I will be a customer for life !