They were 5 stars all the times I had repairs done there. They have retired and sold business to…read moreSabrina. Moved location to 610 Main Street.

I made an appointment for some jewelry to be appraised. Sabrina was…read morefun, professional, honest and really knew her stuff!!! It was nice to go to a local jeweler. I highly recommend to anyone!!!

This is a great jewelry store. I had some specific jewelry needs, and Gina (my representative) did…read morean outstanding job accommodating my requests. I highly recommend this jewelry store.

I can't recommend the team at Cline Jewelers enough! I received an antique solitaire amethyst from…read moremy grandmother and wanted to have it re-set into a more modern and substantial setting. Amara worked with me to create a custom setting that highlighted the stone and made it wearable for the next generation. I've also sold jewelry I no longer wear and bought what is my new favorite diamond bracelet. They are patient, friendly, and so welcoming to everyone, regardless of what you may or may not know about jewelry. You'll learn a lot while you're there! Oh! Also, if you have little ones, they have a selection of toys that kept our three year occupied and desperate to come back.

Since this jewelry store is closed on Sundays and closes around 5-5:30 pm all other days (which we…read moreboth work till pretty late and aren't around Saturdays), we went in on a Friday on our lunch break just to look at rings here. I work in Bothell and Cody works in downtown Seattle, so we had to take time away from work just to come by. I thought we got great service at first from sales associate Sara. But there has been zero follow up. We went in looking for an engagement ring and wedding band. We brought in Cody's mom's old ring to see if we can reuse the diamonds in it for a new setting. Sara even took all the measurements of the diamonds. I tried on a few bands, told her what we were looking for and she said she will do her research and contact us with what she finds. Cody and I don't know much about pricing, cost of diamonds, and just rings in general. So we mentioned we wanted to keep it around a certain price, and she said ok. But now I feel like we might have given too low of a price hence why there's been no follow up? If so though, she should have educated us more about the stone cost while we were in the store. She took down both our names and phone numbers, asked if she could text us, and we said yes. No follow through whatsoever. We really wanted to buy from a local jeweler and support local business. But apparently they don't want our business. We stopped by here on Friday 7/12 btw, its been over 2 weeks, so we have given them plenty of time to contact us.

I had heard only great things about Comstock so when I wanted to redesign my wedding and engagement…read morerings, I just went straight to them! The reason for my 2 stars is simply FOLLOW UP. I left my wedding band with them and no one followed up with me with an estimate until I contacted them after 10 days. When I gave them the green light to work on the wedding band, I waited weeks. I finally went in in person and was told it would be done the next day. I waited another couple weeks. I finally called and was told something that sounded very technical (and very fake) about how my ring was going through the final process of ensuring all was well. And maybe 30 minutes later (!!!) I received a phone call saying my ring was ready to be picked up. I felt insignificant and forgotten. I pursued every piece of follow up on my own. I had also wanted to have my engagement ring redesigned but I am not interested in giving them more business. I also felt like maybe my business was not enough in dollars to bother them with follow up calls and customer service. Something has changed from what they once were and the glowing reviews I had heard. Or maybe it was me that they didn't want to bother with.

I can't say enough about the wonderful service and friendly staff at Lake Street Diamond!…read moreI had been wanting to upgrade my ring for a while, but did not know where to begin. Shivali and Sam made the design process a breeze. My original ring was a very detailed design that I wanted to match. They truly met the challenge of incorporating the new stone and creating a one of a kind piece. Shivali's design was a true work of art, that went beyond what I could have imagined. The level of detail and craftsmanship in the design they created left me speechless! The pricing at Lake Street for the stone I chose and the design work was far better than I found at any other competitor in the area. Highly recommend!

This place is top notch for customer service, quality of work, and communication. Sam is so…read moreknowledgeable and easy to work with. I appreciated him really listening to what we were interested in and not being pressured to do something that was more expensive. Mary was great communicating with me along the way. Great business and I highly recommend Lake Street for all your jewelry needs. They go above and beyond. Our daughter's ring was beautiful. Thank you!

For some reason the storefront made me think that the inside was going to be different than it was…read more I was very surprised to find more of a traditional gem shop inside then a jewelry shop which is what I think I expected I was amazed at how well the staff knew about all the different Stones and gems There were so many different pieces of each kind to look at and choose from. The prices were very reasonable compared to other places I have been If I was in the market for these types of things, I could've definitely found something there to purchase and would've been very happy with it I would definitely recommend it to others

We have lived in Edmonds for 37 years and have never needed jewelry repair of any kind. A few week…read moreback, my wife decided to get a prong fixed on her wedding ring which is forty years old ( this year ). She had driven by Elegant Gems several times and decided to stop in for an estimate. When she came home, she told me about this little shop on 5th with this really nice fellow that KNOWS ALOT about gems and such. He did give her an estimate of the repair and explained the issues clearly. I then decided to up the anty and surprise her with a bigger diamond, so I snuck down and met with Brent. He showed me three different options and clearly explained the different grades, handing out a very gentle re-education to loose stones. I decided on one and the ring turned out just stellar and best of all, my wife went all nuts. This was perfect on so many levels and Brent's simply the best.

What a wonderful little shop. Filled with art, artifacts & curiousities…read more I found the perfect little gift for a friend here. Not sure why I haven't been in before, but I'll be back. Friendly & helpful owner~

Was in need of something unique and specific today - Andrea was so incredibly helpful and…read moreunderstood exactly what I was looking for - she made it happen and then some; I am so thankful for her above and beyond customer service. Definitely recommend The Curious Nest!

I'm a long-time customer of Ben Bridge Jewelers and I highly recommend Nana Lai if you're looking…read moreto buy jewelry or watches. She's very knowledgeable, helpful, and always a pleasure to work with. I especially appreciate that she never pressures you into buying anything and really takes the time to help you find the right piece.

Good things come to those who wait…read more So I experienced a wicked amazing experience at Ben Bridge Jeweler from THE UBER amazing sales Guru Katy. Rarely does someone go beyond the norm yet Katy did with a special TUDOR Black Bay time piece I'd been desiring. First off I was seeking a Rolex for sometime and Katy has been searching for one but no luck on that front. However keeping in contact I reached out one day and asked about the ceramic Tudor Black Bay that's a boutique only piece. My luck she knew whom to ask and she said "YES" it can happen. I was shocked and waited a few weeks and the text came in saying "It's here for you"! OMG could not believe my eyes.... I couldn't move fast enough and raced in. Katy delivered this amazing piece of Horology to me and it's awesome ! The black ceramic watch with blue face pop's off my wrist... Could not have acquired this without the expertise of Katy! So if you're searching for a timepiece locate her you won't regret it.

We purchased a gold bracelet from them in mid January. First time buying a gold bracelet, obviously…read morescared and not wanting to be taken advantage of with pricing... they answered all of our questions and were very knowledgeable about jewelry in general, made us feel comfortable. They had a huge selection of bracelets... they sized and polished the one we picked for free. After talking with friends and some other jewelers they said we got a decent deal, so we're happy about that! Hard to trust any places these days, especially jewelry, so it was nice knowing these guys were honest and legitimate. We ended up paying 1400 for an 11.6 gram Figaro bracelet, which is a fair price. We will definitely come back here when in the mood for more jewelry. I recommend them!

Great pricing and selection of jewelry, and very helpful and friendly staff. Would for sure…read morerecommend !

Edited to respond to the owners condescension: Based off…read morethis reply I think the style of customer service speaks for itself. Saying I was happy with the option to use a clasp as opposed to a weld shows the lack of awareness. I was not thrilled but had promised my 8 year old and drove 30 min for the appointment so felt stuck. Very quickly after I initially contacted you with concerns, my daughter's bracelet fell off and was unfortunately lost. You offered to re-weld mine but about a week later prior to being able to even consider making arrangements to come back for a re-weld mine also fell off and I've been unable to locate it. The reason for this review now is because Yelp suggested your establishment, and yes I would still be bothered when I spent $100 on now missing jewelry shortly after purchase. I've since had a new one placed on myself without ANY issues. It's welded very strongly. And I got my daughter a bracelet with a clasp that is age appropriate and it's remained on through school, sports and normal 8 year old activities without issue. Sorry to upset you with factual details of your products and services. Your clasp was obviously subpar as was your welding skills. Why would I come back to have you weld it again when your welding abilities didn't last even a month? I suggest kindly touching grass. Original review: Got a "permanent" bracelet that fell off within the month. Should have just ordered a bracelet elsewhere. They clearly don't know how to weld correctly. Their customer service needs work as well.

I have a nice experience here working with the shop owner on creating a custom ring. I had wedding…read morerings and leftover rings from my grandparents and parents that really were not useful to me. I wanted the gold for something that would carry their memory and also be something that I would enjoy. I took all those rings and she used my gold to cast a new ring for me. The result is a very nice looking gold ring that is made up of my families gold and has my grandmothers wedding diamond in it. And I wear it regularly and really enjoy it and enjoy the memory of where it came from.