My first impression of this store was, "What is with this place?" I walked past the ennui filled…read morefront of the store and went to buy some boots. I picked out a couple of pairs and sat down to wait my turn. The salesperson was helping one person, who was taking his time, speaking with his partner, and testing his shoes. I sat on the bench and watched while she stood around and watched TV glancing my way one-in-a-while. When she did see me (at least I thought she saw me, the ennui was pretty thick) I held up the shoes in the universal signal of 'I'd like to try these on'. Apparently I needed a different universal signal? Even a "I'll try to get someone to help you" would have been nice. Finally I flagged down another salesperson and asked if he could help. He immediately looked at the shoes I had chosen, asked my size and went off to find them. Meanwhile the original salesperson finally looked over and asked "Oh, do you need help?" I admit, I laughed. Mind you, we were only ten feet away and she had to have seen the other person. Now for the good and why I'm giving the store 4 stars. The person who helped me was outstanding and the four stars are really for him. He knew the brands, how they might fit my feet and how to size them. When I realized I needed a size down from one pair, he not only brought that shoe but the new size in the others, just-in-case. This was a huge help as I did need a size down in the others. He was engaging and conversational, AND, managed to help other customers while helping me. His service was outstanding and in the end I felt like I bought just the right boots.

I drug my out of town guest across chattanooga to this store to buy local. Store is empty except…read moreanother couple. Go to the cashier where 4 associates are. They don't acknowledge us. For 5 minutes when we have things we want to buy. Nothing like ignoring customers in an empty store. Service is garbage. I'll go to REI next time

This place was amazing and had great staff. My friend and I went kayaking, highly recommend.read more

Great kayaking under the bridges and around McClellan Island! It is so nice to launch the kayaks…read moreright off of Coolidge Park!

Every time I shop at this store, the staff is always very friendly and knowledgeable. They have a…read moregreat selection that appeals to me. I'm always finding shoes, boots and sandals that I can't find anywhere else.

Sorry readers, just a bit miffed. How flipping rude are these people? Called to ask if they were…read moreopen for business (due to Covid 19) and the internet had them listed as "closed" after opening hours. He replied "We never closed". In an effort to let them know of a problem on the internet that could effect their sales, I said "the internet said you were closed so I wanted to check". Interrupting me mid sentence he said "the internet says we open at 10am". While looking directly at the newly refreshed web page that differed, I attempted to explain further, but INTERRUPTING AGAIN, he said "we open at 10am". This guy needs to be schooled on proper phone etiquette when dealing with customers, much less with other human beings. If their in-store service rivals their phone rudeness, I will be going elsewhere and informing everyone else in every form of social media available to do the same.

Love this place - great service, prices are fine - large selection, great clearance sectionread more

Asked for help with Chaco sandals. Nicolas was so helpful and knowledgeable. Knew so much about…read morethe product and helped me with sizing. They didn't have what I needed but offered to call to the other stores. Good experience!

They make some of the best apparel, this is my third pair of gloves for hot weather. They're sewn…read morewell and hold up on long days of riding. Also picked up matching socks and a jersey all at the price of a major cycling brand's cost for one piece.

Came here this weekend for a pre-dinner beer with friends. The vibes and atmosphere are really…read morenice. The furniture is comfortable with multiple TVs for sports. They have outdoor seating as well. This is "geared" towards bikers and they sell gear as well as have a nice place to take a break during or after a ride. Beer prices were pretty reasonable and there was a decent selection. They have a really awesome doozie that looks like a paper bag but is insulated! They have multiple board games to choose from for entertainment as well. That must not be what most people like to do on their breaks since we were the first ones to get into Sorry. Overall I look forward to coming here again to grab a beer with friends at times especially with the nice weather!

Staff is nice! Called beforehand to inquire about a kayak & they were helpful. They have a nice,…read moreclean outdoor area with some picnic tables, some wooden lounge chairs & umbrellas, as well as a pavilion area. You can have a cold drink out there.

From the owner: Rock/Creek at the Ocoee River, open seasonally whenever the Ocoee river runs for whitewater…read morerafting, is your go-to for kayaking gear. We have Chaco Sandals, Patagonia board shorts and swimwear, and Rock/Creek branded clothing and trucker hats. We're open for the weekends only in the beginning of the season and will expand hours soon.

Great shop, great experience and great people. The customer service is the best I've experienced at…read morea Bike shop. If you need a new bike buy it here.

No nonsense, honest prices, helpful service…read more Can't beat the prices and friendly help.

Great place to rent a kayak or canoe in downtown Chattanooga or to do some shopping…read more They had a huge selection of sports and outdoor gear and do rentals. We rented a 2 person kayak for 2 hours (the minimum) for only 40$. We walked in and the staff was friendly and helped us get set up with the rental. It took about 5 minutes to fill everything out. We then pulled out car around to load up the kayak. You do have to transport the kayak yourself to the drop in point on the river. They gave us a paper with QR codes showing us all of the drop in points and told us which was the closest. We went right under walnut street bridge. It was the perfect spot with a great view. The only issue was transporting the kayak. We were fine because we had a Ford Escape, but if your car cannot transport it, you would have a problem. They supplied us with straps and helped us strap in on. They also have us paddles and life jackets. We struggled a bit to get the kayak on and off the car at the river as we were only two people and I am not super strong, but it was doable! It didn't feel like we had too much time by the time we drove there and got the kayak in the water but we did have a good hour and 15min I'd say. And we returned the kayak a little bit early. Honestly it was a lot harder than we thought going against the current so we couldn't have spent much longer out there anyways. Also, I wouldn't recommend bringing things on the boat with you that you don't want to get wet. My sweatshirt was soaked sitting on the front there. The two dry bins were filled with water so we didn't put our phones in there. We had some baggies and just put our phones in baggies and in our shirts. My shoes and pants did get soaked as well being in the front. When we went into the water off of the ramp the whole front filled it with water at first. So I definitely would come better prepared than us, clothing wise! Definitely recommend this place if you have the car to transport the kayak/canoe!

Love, love, love these wonderful people, their knowledge, and products! We always stop in each…read moreseason to check out what all they have and this time walked away with a new mountain bike and helmet. The bike came with a free 90 day check-up maintenance. They also have a full service department onsite for all your bike maintenance needs.