Bryan responded within a day of receiving quote request. He was friendly over the phone and honest…read more Decided to not go with them due to cost but they do offer quality products and if that's in your budget, reach out to them.

We had new windows installed and needed new window coverings because our blinds (builder grade) no…read morelonger fit. I got 3 quotes. Two of the companies did not bother to come out opting instead to do the quote over zoom which was generally terrible. I asked them about shutters and they immediately shut me down saying they were too expensive. When I contacted HWB, Bryan responded right away and came out. I was having a lot of work done at the house when he came but he was patient and took his time showing me options and making recommendations. When I asked about shutters he explained the pros and cons and had actual samples ao I could see how they would look on my windows. He took measurements of all the windows and advised me what would and would not work. Bryan was personable and knowledgeable. He was patient as we weighed our options and answered our emailed questions quickly. The prices were reasonable and he gave me hope when we found out many of our windows were now super shallow. The installer came on time, was efficient and super nice. They explained how to care for the shutters and that they had a life time warranty. I am so happy with this purchase and recommend this company.

I found them to be skilled, honest, reliable, and professionally trained. Their pricing is…read morereasonable, and they don't overcommit or make false promises.

Lone Start did a great job on my shutters. They provided exceptional service and communicated with…read moreus.

Worked with Adam and we got gorgeous stained wood plantation shutters for a fantastic price. I…read morelooked around a lot before using this company, I've already ordered more shutters. Do not hesitate to call Blinds and Shutters Houston

Blinds and Shutters was so great. They explained all the styles, pros/cons, prices, etc on site…read morewhen then came out to measure. The shutters arrived on time and installed. They are so beautiful! So great to work with people you can trust and who are professional in all they do. I highly recommend them!

5 Star experience with Budget Blinds for our shutters. Easy to schedule, great communication…read morethrough the whole process. We even made a last minute decision change and because of the great communication it was not too late. Everything from first contact to install was a 5 star experience. Highly recommend!

From start to finish, working with Maria was a great experience. We decided to take things one step…read moreat a time, doing a few rooms here and there, and she was incredibly patient and responsive throughout the whole process. Every time I reached out, she got back to me quickly, and the shades always arrived right when she said they would. Installation was smooth and efficient each time, and they made sure to walk us through everything. I'm really happy with how it all turned out and would absolutely work with them again in a future home

I needed someone to install some shades on high ceilings in the living room, maybe 15 feet up. I…read morewas able to schedule them quickly and at great rates too. The gentleman that came was super nice and very helpful. He explained what he was going to do and was in and out in under an hour. Will definitely use them again for any future needs.

Tried two times to have them over. Both times they failed to show…read more They are nice on the phone but just not able to run their business very well. I'd rather be told we cant service you than to expect service (meaning getting up, getting dressed, getting ready, after being up most the night working) and only then having them tell me they cant come - at all. TWICE!!

If you planning to buy shutters or blinds from Home depot, don't be surprised if you are contacted…read moreby Rockwood Shutters. Home depot works with this Houston based company. I recently got the shutters installed from Home depot. I would give five stars to Rockwood Shutters for their professionalism. Their designers and installers are very informative and patiently answer to all the queries. There was mistake during the measurements, and the shutter frame was cut small. The installer ensured it was reordered and installed back in a week time. The Rockwood staff promptly followed it up. A special thanks to the designer Sarah Bettin and installer Herb. As far as pricing is concerned Home depot gave a very competitive quote. It was better than Costco. Home depot does have a financing available for shutter projects. You can always put them on 24 month interest free finance on a home depot credit card. I would say you wont be disappointed if you are considering home depot for custom shutter installations.

Referred to me by Home Depot…read more I paid $5,772 in full for seven windows based on the tier and design we discussed during my sales consultation. After the site visit, I was told the selected style actually required a higher-tier option. My quote then increased to $5,892, and later to $6,011.21 due to additional hardware costs for the ClearView option that were never explained up front. I offered to compromise at the $5,892 price for the ClearView specs I wanted, but the proposed "solution" required changing the design features instead of honoring the originally discussed price. Due to these ongoing pricing discrepancies and misunderstandings about what was included, I decided not to proceed with the order. I asked the saleswoman to cancel the order and issue a refund on a Thursday. By Monday, I had received no response to my emails. I ultimately had to contact Home Depot directly to have them process the refund. Rockwood Shutters never responded to my cancellation and refund requests. Key issues: * Price increased twice after full payment, with new fees (ClearView hardware) not disclosed initially * Willingness to compromise at an intermediate price was met with design changes rather than price honor * Cancellation/refund request ignored for multiple business days * Refund only processed after escalating to Home Depot, not through Rockwood Based on this experience, I cannot recommend Rockwood Shutters. The lack of transparent pricing and failure to respond to a cancellation request created unnecessary stress and delay. Rockwood Shutters effectively ghosted me when I asked for a refund. The business had been paid in full, yet no one would speak with me once I requested my money back. No one from the company reached out afterward, though I notice Kristin, who is listed as the business owner, is quick to comment on every negative Yelp review. Convenient.

Todd was fast to respond, accurate in measuring windows, was friendly and gave great…read morerecommendations, quick to order and deliver the window treatments and most importantly, his installation was quick and professional. I am very happy with his services and recommend him to anyone looking for window treatments

Good service with good quality…read more Todd is fast reaction and response for our inquiry, we will highly recommend him to all the friends and family who need window treatments services

Shutter Solutions did a great job on our shutter project. They were responsive, accurate, and very…read morereasonable on price. Highly recommend Shutter Solutions!

I was contacted by Jersson Caballero at Shutter Solutions of Houston. I responded via text and…read moreemail. I sent requested pics and a description of the problem as well as my contact information. I never heard back from Jersson or anyone else at Shutter Solutions of Houston. This not a good way to run a business.

This company is great! Knowing that shutters are a significant investment, I got multiple quotes…read moreto compare. HTX Shutters was ~20% less expensive than a larger competitor (who was quoting me lesser quality shutters with faux wood!). Everyone I dealt with was extremely friendly and professional. They kept me updated on timing and they ended up installing them a week ahead of schedule. Everything went smoothly and the shutters look great.

HTX Shutters did an increíble job building and installing our new custom shutters. From the…read morebeginning Jason and team were responsive, on time, and communicative about the entire process. I would ONE HUNDRED PERCENT RECOMMEND them to anyone looking for QUALITY from start to finish.

The staff are very professional. Whenever I make a service request it is handled promptly. The…read moreproducts are terrific!

The sales and installation of our screens was simple and reliable. And they work great. The sales…read moreperson was helpful in helping us decide on the proper shade density of the screens at different places on our patio. The reason this not a 5 is that there are a few gaps between the screen and the wall. One area running the entire height of the screen is especially bothersome. I was told that because it is up against an uneven brick surface they can't do anything about it . Not because it's UN fixable, but because they just don't do that. They suggested I get "some stuff" from the hardware store and fix it myself, saying that their caulk wouldn't work. I am going to have the remaining portion of my patio screened but now I think maybe I'll find someone else who can do the complete job.