I boarded a Del Monte Land Transportation bus at 4:31 AM from Junction, Los Baños. After boarding,…read morethe conductor did not immediately approach me to collect the fare. After exactly six (6) minutes, he asked who among the passengers had not yet paid, and I responded, "I have not." He then said, "I've been going around for a while already; why didn't you say so earlier?" I was frustrated by the way he spoke to me. I told him, "LRT Buendia, student," but he issued me a ticket without a student discount, even though I have a valid student ID. He did not hear the word "student" because he was already irritated and accused me of not informing him that I had not yet paid. He insisted that I said nothing, even though I clearly did. I am requesting that you please take action regarding this incident. Your conductor demonstrated a lack of manners and poor customer service. Here are the details of the bus for your reference: Vehicle Number: 5102 * Date/Time: 12-18-25 / 4:37:19 * From: 63 - El Dridge * To: 0 - LRT Buendia * Distance: 63 * Fare: 148.00 * Driver Name: Cabacas, Windell * Conductor Name: Argete, Victor * Date/Time: 12-18-25 / 4:37:1* I sincerely hope this issue will be resolved and that you will conduct a meeting or take appropriate action regarding this matter. This has been the most frustrating commuting experience I have had. Please let me know if you have received this message. Thank you.

I first experienced Wi-Fi on a bus aboard a DLTB bus from Los Banos, Laguna to Manila, which was…read moreabout a two-hour trip with regular traffic. Oh, did I mention I was standing while scrolling through my Facebook feed? Yep, I had stand the whole time. Good thing the Wi-Fi was there to distract me. It's not really the bus line's fault, I think. Early morning trips (5:00 to 7:00) from Laguna (the bus comes all the way from Sta. Cruz, actually, before it passes through Los Banos) really tend to get packed, as it's filled with passengers who are off to work or school in Manila. Yes, there are people among us who patiently endure the long travel every day so they can come home to their family after-school or after-work. Living a short jeep ride away from Buendia, where one of their terminals is located, DLTB has become my go-to bus for my regular trips to Los Banos (where my sister and I studied and where I used to teach). The bus is clean, the drivers and conductors friendly, and the fare is affordable (Php 99). Their buses are relatively new compared to other buses plying the same route. And more importantly, there have been no accidents involving them in the news so far, so I'm quite comfortable during my trips and not stressing out over whether I'd make it to my destination in one piece or not.

Booked online in advance. Left early (only 3km away) but because of heavy traffic, arrived around…read more10 minutes before 8PM, when the bus was scheduled to leave. Was informed that you had to change the e-voucher to a ticket first, so I went in line. Only two tellers were working despite there being a lot of people inside the office. The line was long and I was seen at 8PM. Was told to inform the bus driver so I ran there, but when I got there they said they'd already given my seat to a chance passenger. I checked my watch, it was 8:01 PM. One minute lang. This means they'd started filling up that bus with chance passengers before 8PM. When their buses are late or delayed, passengers don't even get any percent of their money back, not even an explanation. There isn't even a grace period for passengers, not even 5 minutes. They moved me to a much later bus, and they wouldn't even give me a refund for the ticket difference, since I had reserved a more expensive ticket. Don't book your tickets online anymore, they won't hold it even for 5 minutes. There should be a grace period for passengers just as there is for your drivers and buses.

June 2024: I've come to visit my mom several times. We usually take a personal car from Manila…read moreairport to Zambales. This time, our first time, we took Victory Liner. We travelled in a party of 4. Got to terminal 9:30am, was on a bus leaving at 10am. P456 per person (no seniors in our group). It wasn't that busy on a Wed. They asked if we had a minor/student, but there was no discount, so why ask? The station itself could have been more clean and inviting, but all we wanted was a safe, cost-efficient ride to the province. Overall, ride was smooth. I took an hour nap. A/C was fine, was able to put in 3 pieces of luggage in the cargo area. We arrived in Olongapo in 3 hours, then we had another hour to hit San Marcelino. Driving staff were professional, no-fuss. Would recommend if you are on a budget and have the patience. Victory Liner dropped us off steps away from my mom's house, right off the highway. The system worked fine for us. Would do it again if the ride is this smooth. Perfectly good option for most if you don't want to spend on taxis and unpredictable (or overpriced) personal drivers. Plus you don't have to deal with Manila traffic on your own, let the professionals at VL do it!

Victory Liner is one of the more reliable bus companies around. Traveling by bus has been a bit…read morescary because of news of the companies' negligence in making sure that their passengers are safe and secure, but I have never encountered anything on Victory Liner being a dubious and neglectful company, so that's always good. Though their buses are great and well-maintained, I have a lot to say about the state of their bus terminals. A friend and I had to catch our bus to Tabuk (Kalinga) from the Kamuning cor. East Avenue terminal along EDSA, and it was just jampacked with waiting passengers. There isn't enough seating and some of the areas near their concessionaires are cordoned off and are not for sitting if you are not buying anything from their store. The waiting area is not airconditioned, and is exposed to the smoke and the pollution from EDSA, making the long wait for our bus unpleasant. It wasn't even a holiday and there wasn't a mass exodus from Manila but the bus station was inexplicably packed to the rafters. The bathrooms are gross (how dare they charge a fee), and the entire place just needs a major facelift. I hope Victory Liner gives us a better waiting terminal. Their Pasay waiting terminal for north-bound buses is not even marginally better, if not worse. I still love Victory Liner, though. It is always so convenient to just hop on and go on a worry-free trip to Baguio, Pampanga, Tarlac, and most places in the North. I don't think they stop at La Union or Ilocos, though, and they should because their buses are nice, well air-conditioned and are in good shape, and the drivers are careful, though they get you there on time. I also appreciate the student discount, which enables me to save quite a lot.

I recently discovered a love for Baguio, and along with that came a fondness for Victory Liner…read more They make traveling to that far and cold place very convenient. You just buy a ticket, hop on the bus and within a few hours, you're already there, enjoying the cool breeze and the fog, drinking strawberry taho from the vendor at their big terminal in the City of Pines. I also like that the drivers and conductors look professional, and the bus is clean and relatively spacious. During our last trip there, my husband, me and our one-year old shared two seats, along with our hand-carry items and baby bag, and there was still some room for us to move around. But as it is with most buses in Manila, leg room is a bit of a problem if you're more than six feet tall. Also, no shady stop-overs. I even came to enjoy our first stop-over (travelling from Baguio to Manila) because it had a lot of food stalls serving street food and drinks. It became a 30-minute food trip of some sort. And don't worry if you missed your bus or if you decide to extend your vacation, because Victory Liner has the most number of trips in a day. I think for Baguio, the trips only have 15 or 20-minute intervals so you can always catch a ride home anytime you like. Well, depending on the volume of people taking the trip, of course

All us South commuters would be so doomed without these shuttles. Really…read more If there weren't shuttles transporting us back and forth to Parañaque, Las Piñas, Muntinlupa and Cavite, we would all be taking several buses, jeeps, trikes, cabs--It's difficult, inconvenient, time-consuming and may not even be affordable. You probably won't see us ever again. These shuttles that travel to and from Makati make commuting so much more convenient. Fares are reasonably priced and relatively cheap, if you consider the time and energy you'll be saving, as well as convenience. There are a lot of specific routes to certain neighborhoods and other central locations, and from the drop off points for some people their homes are just a walk or a trike away. On a good time of the day (not rush hour) it takes me just around 15-20 minutes to arrive Makati and vice versa, thanks to Skyway. Queues can get really long during rush hour (as expected), or when there's a sudden downpour, as Metro Manila traffic does not tolerate rain too well. This station is newly built for more than a year or so already. It used to be so cramped at that station underneath the Ayala MRT (it was HELL), but this station is more spacious and even has a nice selection of food kiosks, vending machines, and a clean toilet.

I'm not really from south but I love that they turned this place into a UV Express Terminal. UV…read moreExpress is one solution to EDSA Traffic because one van can cater up to 15 commuters inside. This place is a five minute walk from Ayala MRT station, and is near Greenbelt, SM Makati, Landmark and Glorietta. In North, we don't have much shuttle services or I am not really familiar that's why when I learned that my boyfriend rides here to his place, I got excited and we scheduled one day for me to experience being in a shuttle. From the Terminal, we just waited a few minutes until the van makes his way on the street. In less than thirty minutes, we reached parañaque without hassle. The thing is, when it reaches 6pm, this place gets really crowded and the lines are crazy. You can opt to eat your dinner first while waiting because there are food stalls and vending machine available in the place. I checked their toilet and it's still new and clean.

We hop on the bus at SM lucena when we first got onto the bus, the air conditioning is bad it's…read moremore cold in a regular bus but our bus is labeled as "aircon". While we are travelling we stop at sto. Thomas slex total then they turned off the bus so the situation on the air condition worsened. We thought they were only refilling the diesel of the bus be no one told us what is happening so we got off the bus because it is super hot and then we found out that the bus is busted. We waited for 3 hours, but nothing happened. They wanted us to hop on a bus that are going to cubao (our destination and fee is for sm fairview) and the worst past is we are goibg to stand with many people standing and we are far away from our destination. But we kinda accept it so that we could get home and rest because we have an upcoming exam. We want a refund for our fee becaus our destination changes and guess what they did not allow it they just really want us to hop in and we get in cubao we are on our own. They didn't make a immediate plan for us. Worst experience ever and we ended up booking on an app just to get home. Worst experience ever

Have been riding with this company ever since i was a child. Its great never found an issue with it.read more

If you're going to or coming from Bicol, Visayas, and Mindanao via bus, it's a good bet that you…read moreand other passengers will embark (or disembark) your chosen bus liner at this central terminal. Located at the back of Shopwise Cubao (formerly Fiesta Carnival) and flanking Ali Mall, this is the pick-up point and final stop for most, if not all, southbound provincial bus companies. The main route serviced by buses here are Manila-Bicol trips. Over the years, an increasing number of liners have also included trips to Leyte and Ormoc in the Visayas and Cagayan de Oro and Davao City in Mindanao. Hence, more and more passengers flock to this place especially during holidays. The terminal's major advantage is its location right in the middle of Araneta Cubao, a longtime shopping and entertainment hub in the Metro. While waiting for your bus, you can while away the time in nearby malls like Ali Mall, Gateway Mall, SM Cubao, and Farmers' Plaza. Of course, you'll never go hungry as the terminal vicinity is lined with numerous restaurants and fastfoods. Shopping for souvenirs or pasalubong is more convenient because Shopwise, a big grocery market, sits just next to the terminal. If you have heavy baggage, there are authorized and uniformed baggage handlers or porters that you can hire for a fee.

My mom and I often go to Cavite and, out of all the buses plying that route, those owned by Saulog…read moreTransit, Inc. look and feel the best. Granted, the transportation company has been operating since before I was born so they should know a thing or two about good buses and good business. They've clearly retired their old and non-airconditioned buses from the 80s and other bus companies should take note. The inside of their new buses look like the economy class cabin of an airplane. It does tend to be extra cold but it's nothing a shawl wouldn't fix; and because the units are well-maintained, you can actually close the one above you.

very bad pick and drop ang first class express bus and even royal bus nila discomfort at hussle ang…read moredulot sa byahero.. specially byaheng tuguegarao!! expection vs reality sa advertisement nila.. shout out bus #7067! gahaman kundoktor at driver nyo..

Over crowed, hard to get your change back. Unprofessional staff. Over all a bad experience.read more

After leaving Partas Pasay, our travels was going well until...after exiting the express lane, the…read morebus started picking up more people even though all available seat was taken at the Pasay terminal. The middle isle was pretty much taken and no possible route to go used the facility that is on board the bus. I don't think that this action is a safe choice for all of the passengers.

I know this more as Araneta Center-Cubao Station. The station is the intersection between LRT and…read moreMRT station. The station is the 8th station for trains heading to Santolan Station and the 4th station for trains heading to Recto Station. The station is named Araneta Center-Cubao because it is connected to one of the most recognizable and popular landmarks for events that happen in Manila: Araneta Center Complex. Around Araneta Center are shopping malls like Gateway Mall (connected to Araneta), Ali Mall (said to made because of Muhammad Ali after 'Thrilla in Manila' happened), Shopwise, and Farmers Plaza. Of course, the main reason people go here is for Smart Araneta Coliseum. Ever since I was in college, this was were I would be for UAAP basketball games and concerts! Taking the MRT/LRT to Araneta Center was the fastest and most convenient way to get to these events. Plus, you didn't have to worry about traffic and parking. Since the location is right in the middle of Cubao area, Araneta Center-Cubao station is transportation depot for buses, taxis, and jeepneys. As with all MRT/LRT Stations, try not to go during the peak, rush hour time (yes, I know, peak hours here are ALL hours!). Also, be more aware of your surroundings and the stuff you are bringing with you. Better to be safe than sorry!