I have been using Vivint's home security system for the past 12 years and I have never been…read moredisappointed with the service. I recently added on a new service, in addition to the basic home security service that includes door breaks, window breaks and motion sensors I added the key-less deadbolt. Jason was my tech and he arrived on time. My scheduled time was 8am to 10 am and he was at my door at 8am. Vivint did a good job of confirming the apt. time with me prior and Jason called when he was on his way. Once he got work he realized my system needed a few updates so he took that on as well. The deadbolt installation went smoothly because he the right tools for a job. We have a 100 year old house with 100 year old doors so nothing is ever easy but he handled all the little pop up issues. While he was working he told me all the features of the deadbolt. After the install he was patient with helping me program the new system and actually showing me the features and made sure I understood. This was an act of shear patience on his part because I am not tech savvy. He did not try to sell me any additional products but he did make me aware of some new technology that may be useful to me in the future and at some point I will be adding on to my current system. I would highly recommend Jason with Vivint and all the Vivint services.

DO NOT REFER TO VIVINT! They are refusing to give me the 200 dollars referral because I do not have…read morethe referral number. I decided to go to VIVINT and the gentleman who sold me the system told me if I had any referrals to send them his way. I did so and made a sale for him, but he never responded back after the new system was installed. Not cool nor fair for VIVINT not to honor the referral all because I did not have the referral number. My system was less then three weeks old myself. Either salesmen or technicians told us we needed a referral code. The gentlemen never responded back once the installation was complete. Very disappointed

I was in contact with this business for a simple home theater set up which was already done, all I…read moreneeded was some instuctions on the settings on the recevier was having issues mathcing new TV to recevier to get the Dolby Atmos with surround. I ask for a quote thought it be a simple visit and fix. I get a responce after on the 3rd contact and says I can not service your request, Guess always good reasons for not giving quotes all I ask for a very quick home service .

Automated Living goes above any beyond to meet any need that you have. Jason and his crew came to…read moremy house to mount my new flat screen television. When I spoke to him on the phone I had a few requests. One was that I wanted to hide all wires as to not have an unsightly clutter of mess showing. Two I wanted all of the boxes ran into the hallway closet to free up space under the television. Jason wasted no time getting to work. In less than 30 minutes my television was hanging on the wall and I was watching Netflix. Jason and his team were extremely professional and cleaned up every last speck of dirt the job created. My job may have been a small one but Jason treats you like his biggest customer. I am more than satisfied with the job they did and would highly recommend Automated Living for any of you entertainment needs. I will contact them again when I begin my outdoor stereo project.

The nicest company. Very knowledgeable. I would highly recommend Ethan the owner. The install was…read moreso easy.

The owner Ethan was very knowledgeable and took the time to conduct a walkthrough of our home and…read moreexplain the various options available. He then helped tailor the system to my needs. Installer was very professional and timely. Defiantly recommend this company as they were cheaper and easier to work with than the two ADT reps I spoke with from corporate.

Thank you to Media House for installing my TV in such a short notice. Truly a professional…read morebusiness. We were met with friendly care and professional work. I would recommend this business to hang you Tv's and more!! Thank you

From the owner: Trusted Home & Business Technology Services Since 2007…read more Need a TV mounted with no wires showing, better Wi-Fi coverage, or help setting up a home theater or security camera system? Media House Telecommunications has been helping homeowners and businesses in the Louisville and Kentuckiana area since 2007. With years of hands-on experience, we provide reliable technology installation and troubleshooting, making sure your systems work the way they should—clean, organized, and easy to use. Our services include: • TV Mounting & Wire Concealment • Home Theater Installation • Wi-Fi & Networking Solutions • Data & Voice Cabling • Security Camera Systems (NVR / DVR) • Whole-Home Audio Systems • Phone Systems & Telecommunications • Internet & Phone Service Setup • Technology Troubleshooting At Media House Telecommunications, we believe in doing honest work and treating customers like neighbors. Whether it’s a small job or a full installation, we focus on quality workmanship and making the process simple and stress-free. If you’re in the Louisville or Kentuckiana area and need help with home or business technology, we’d be happy to help. 502-930-6172 Office 502-965-6723 Cell Website : www.mediahousetelecommunications.com

Repair IT took our MacBook Pro with a broken screen, and repaired it. The screen was expensive, but…read moreRepair IT did a great job and delivered on time and as promised.

Good location Lots of parking, small lobby a variety of…read moretechnology repair services available. Friendly professionals explain computer diagnostics and resolutions throughly. Diagnostic fee charged in addition to the repair. I liked the text updates and they will also call. When I called I did not experience a wait or delay to speak to someone. I would recommend and use for future repairs. Ask for Gabe

called them -- quoted a price. Showed up right on time. Dismounted old TV and installed new one…read morequickly, efficiently and cleanly.

Josh came out to our house (just moved in 2 weeks ago ) to install 2 tvs and evaluate the…read moresurroundsound system that was currently in the house. I wanted to know what we could do to update it or make it more streamlined. He worked very efficiently and gave us all the options of how to improve our surroundsound. He went into detail of the pros and cons of each method. Very informative. Would definitely recommend! 5 stars

recently had Standard put in the entire security system for my restaurant and I love it. he…read morebrought a system that has more functions than any of the others I consulted and at a lower cost. I can see my store from my mobile phone and it always works! have had no issue, but certain his follow up is flawless. great customer service and product!

From the owner: Locally owned and operatored (for over 22 years), Standard Security Services, (Dynamark Security…read moredealer), specializes in: *Home/commercial security systems *Entertainment systems (including wide screen TV installation, camera/surveillance systems (Closed Circuit TV) *Home/ commercial intercom systems *Access control systems (keyless entry) *Fire protection *Home Theater Systems Call for your no-pressure quote today at 812-218-0715 and ask for Ken Crutchfield. Our security packages are affordable and we guarantee our work. Visit our website at: www.ssdynamark.com - Superior BBB ratings and certified NBFAA We even provide quotes over the telephone (which many other security companies refuse to do).

Chris Rowland and his team (Van was training Jeff) were all excellent!…read moreThey explained everything and were knowledgeable, patient, and kind. I am so grateful to have them as my team! Thanks guys! E E Arnett

Recommend to avoid at all cost. Bought a home with a pre-existing Vivint system. It can not be…read moreconnected to WiFi without the PIN. The PIN we were given was incorrect so the system can not be accessed in any way. Hard to imagine a tech company being this shortsighted in designing their product but apparently there is no way to recover it or fix it. Bounced around between about 6-8 different customer "service" reps and tech support types with no answer on how to proceed. Again, avoid at all cost

These guys actually care about the job they do unlike those ADT yokels. The equipment they use is…read morebetter than what we had before and the job looks much cleaner. If this were a comparison star chart, the ADT peeps I got rid of would have gotten a ZERO for service. The CBI guys are straight shooters so no complaints at all so far. The wifey actually gave me a pat on the back for this choice.

Installed a Security System at our home. Sweet & Kind family. They took their time explaining how…read moreit works on our phones, tablets, & computer. Cameras are so clear. While they were there we asked about an issue we had with our home theater and Steve took extra time trying to figure it out and fixed it. Then cleaned up the wire mess we had and wouldn't charge us extra. Only charged us for the Security System, Talk about going the extra mile. Highly recommend. Plus they can do so much. Check them out & Call them.

From the owner: Home automation, home theaters, surround sound, commercial installations, a/v racks, HD off-air…read moreantenna, and a custom audio app for sports bars