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    CBI Systems

    5.0 (1 review)

    Services - CBI Systems

    Security monitoring services

    Security system installation

    Security system repair

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    13 years ago

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    Vivint

    Vivint

    (23 reviews)

    I have been using Vivint's home security system for the past 12 years and I have never been…read moredisappointed with the service. I recently added on a new service, in addition to the basic home security service that includes door breaks, window breaks and motion sensors I added the key-less deadbolt. Jason was my tech and he arrived on time. My scheduled time was 8am to 10 am and he was at my door at 8am. Vivint did a good job of confirming the apt. time with me prior and Jason called when he was on his way. Once he got work he realized my system needed a few updates so he took that on as well. The deadbolt installation went smoothly because he the right tools for a job. We have a 100 year old house with 100 year old doors so nothing is ever easy but he handled all the little pop up issues. While he was working he told me all the features of the deadbolt. After the install he was patient with helping me program the new system and actually showing me the features and made sure I understood. This was an act of shear patience on his part because I am not tech savvy. He did not try to sell me any additional products but he did make me aware of some new technology that may be useful to me in the future and at some point I will be adding on to my current system. I would highly recommend Jason with Vivint and all the Vivint services.

    I'm only given it a one star because there's no zero. Their sales people are cons and their…read morecustomer service stinks. They tricked my mother-in-law into taking an upgrade by telling her there was no charge and charged her over $1000 after installing the upgrades and then told her there's nothing that you can do you have to pay it even though she canceled it within the three day cancel period. Taking advantage of the seniors in my opinion is one of the most shadiest things you can do Beware of Vivint.

    Media House Telecommunications - TV mounting service & setup starting at $69. Includes unpacking new TV from the box and disposing trash for you. Also setup TV and connect a

    Media House Telecommunications

    (1 review)

    Thank you to Media House for installing my TV in such a short notice. Truly a professional…read morebusiness. We were met with friendly care and professional work. I would recommend this business to hang you Tv's and more!! Thank you

    From the owner: Trusted Home & Business Technology Services Since 2007…read more Need a TV mounted with no wires showing, better Wi-Fi coverage, or help setting up a home theater or security camera system? Media House Telecommunications has been helping homeowners and businesses in the Louisville and Kentuckiana area since 2007. With years of hands-on experience, we provide reliable technology installation and troubleshooting, making sure your systems work the way they should—clean, organized, and easy to use. Our services include: • TV Mounting & Wire Concealment • Home Theater Installation • Wi-Fi & Networking Solutions • Data & Voice Cabling • Security Camera Systems (NVR / DVR) • Whole-Home Audio Systems • Phone Systems & Telecommunications • Internet & Phone Service Setup • Technology Troubleshooting At Media House Telecommunications, we believe in doing honest work and treating customers like neighbors. Whether it’s a small job or a full installation, we focus on quality workmanship and making the process simple and stress-free. If you’re in the Louisville or Kentuckiana area and need help with home or business technology, we’d be happy to help. 502-930-6172 Office 502-965-6723 Cell Website : www.mediahousetelecommunications.com

    Derby City Security

    Derby City Security

    (5 reviews)

    I recently reached out to Dave at Derby City Security to help me with the installation of a maglock…read morethat we needed installed. Dave and his team came out immediately and assessed our situation and came up with a plan. Their service and professionalism are unmatched. They did a great job on our gate and service set up and I highly recommend them for any of your security needs. They do just what they say and are very economically priced. I will definitely keep them on speed dial for all of our needs. Merady Smith - Woodridge Lake HOA President

    I wish I could give zero stars I haven't been getting monitoring for the last 8 months per the ass…read morewhole that came to service my dead battery that the man over the phone diagnosed. I had a service call for my alarm making funny noises for a couple of days, so I called, and a technician was sent out. as he proceeded to change the battery, he told me that I hadn't had monitoring for the last 8 months . but I've been charged every month. needless to say as he's walking around my shop with his whole ass showing he's showing a lot of attitude as if he doesn't want to work. at the end of changing the battery, he asked for a payment, which was a surprise to me because I wasn't told that on the phone. I had a few questions, and he ignored me and proceeded to call the office. he then went and snatched the battery out of the box and went to walk out. I asked if he could put the other one back in. he said nope and walked out. but what made matters worse is when I called the office to tell the I guess owner what had happened and asked if I could be refunded my money that had been charged over the last 8 months with no monitoring. he proceeded to tell me it's my job to check every week to make sure my service is working. I've never heard of that this is going on all while I have a shop full of clients. I am in disbelief with this quote family business but will be taking my business elsewhere

    Care Security and Monitoring

    Care Security and Monitoring

    (4 reviews)

    I had to replace a door sensor that got misplaced during a remodeling project. Got great support…read morefrom David to help me get it connected and up and operational.

    Anyone thinking about doing business with Care Security should read what happened to us and how…read morethis company responded before making a decision. Several years ago Care installed wired security sensors in vinyl windows in the house we now own, by drilling through the sills, despite warning decals on every window that said "Do NOT drill holes into sill of window", because drilling a hole through the sill ruins the weather seal. Things looked fine on the outside, but on the inside the holes Care drilled were letting water run into the walls when it rained, causing hidden damage. When we finally discovered what Care's installation had done, it cost over $21,000 to correct. Care refused to take responsibility, and instead blamed their customers, the couple who bought the house new and had Care install the security system. Care claims they told the couple the installation would void the window warranty, so Care is not responsible. The couple says they were not told a warranty would be voided, that Care assured them they were professionals, had installed many aftermarket systems and the house would be protected. Either way, there was no warning that the installation would allow water into the walls, which professional installers should have known would happen. Care's owners ignored my letter offering to let them observe the problem in person. They did finally respond to the KY Attorney General's Office after I submitted a consumer complaint, again refusing to make the situation their installers created right. I believe Care's insurance could cover this, but Care says they can offer no relief for my situation - a situation that Care's installation caused, according to three professional contractors. Everyone with a Care installed system and vinyl windows should check their window sensors. If you see a small circle in the window sill, you might have the same problem - you should consider having a professional inspect your windows, and contact windowsensor.issue@yahoo.com.

    CBI Systems - securitysystems - Updated May 2026

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