Very unprofessional and quite shocked at how the business owner handled a price quote conversation earlier today. Just leaving this here for anyone considering working with this company. I am 33 weeks pregnant and looking for a flower bar for our baby girl's shower!
We received three price quotes, one from this company and two others. I spoke to the owner, Olivia, over the phone, and initially, the conversation was great, and she seemed very pleasant and nice to work with. Unfortunately, this took a turn after receiving the price quote via text and asking questions about it. We were a little concerned with the pricing for the delivery and set up at $100 each and asked if there was any discount that could be provided (as the other two companies we reached out to quoted us $75 and another $150 for delivery and set up). Naturally, as an owner of a company, you know people usually question pricing when you send a quote. Especially if they have seen lower numbers, and this should always be handled professionally and respectfully.
The owner asked for proof of a detailed quote and said she would match it. Once I provided the quote, she started almost laughing at the other company, saying that they were charging us less because they were just bringing a foldable table. Also sending pictures, circling things, and sending laughing emojis. Again, these are not actions you would expect from a professional woman or business owner. In reality, after speaking with the other company, they charge $75 for delivery both ways, and this includes any setting up and removal. They also bring a pretty display with the flowers, wrapping paper, ribbon of our choosing and provide the same DIY service we were requesting. if the answer was no to the discount, that's really all that needed to be said. There are a few companies that we have worked with previously that simply said Hey, these are our prices, and we hope you work with us!. Really, any alternative would've been better than the way this business owner handled herself. Also, laughing at another family-run/woman-run business is just a not the energy I would want at a 41-person female event (not to mention for my baby girl). Please do better! read more