For the first time in history, the Mother's Day bouquet I ordered showed up actually looking like…read morethe sample photo online! My mom was BAWLING over how GORGEOUS it was!! Customer service was quick to get back to my inquiries (like...minutes) and I couldn't be happier with the quality/service. I'll never order flowers from anywhere else!!

I received this absolutely stunning pink bouquet from my best friend and her husband as a get well…read morewish. The flowers choosen were extraordinary quality and beautifully arranged. The lovely woman who delivered the flowers attempted delivery but returned later in the day after I returned home! Incredible service! I highly recommend My Flowers and will order from them in the future myself!

Very sweet staff, went above and beyond to deliver beautiful flower and chocolate basket to my…read moremother in law. Unfortunately the building staff gave them a hard time, but they communicated with me so we could sync delivery. Highly recommend, really impressed with all aspects of this transaction. (Also, MIL loves everything she received.)

I received flowers from here as a birthday gift. I was pleasantly surprised. The flowers were nice…read moreupon seeing them. However, I placed them on my countertop. After a few minutes, I saw a bug crawling out of it. Then another one and then another few. Not sure what type of bug but it looked like a semi small roach or earwig. It had wings. The flower store was contacted by the person who purchased them for me and they were treated terribly. Not only were they accused of lying, the staff did not want to fix the problem. Most flower stores I deal with work immediately to rectify the issue, always placing customers first. The only reason I gave three stars is because the flowers were presented nicely. I've never had bugs in flower arrangements. Very odd. And not impressed with customer service.

Beautiful flower arrangements!! Great service!! Very kind, thoughtful, and professional!!read more

Beautiful flowers outstanding service. Very friendly…read more My girl friend liked a lot the flowers.

It is our 48th wedding anniversary today. When I ordered the arrangement, I asked for it to be…read morespecial because she is in hospice care in our condo and I wanted it to be the best it could possibly be --- she deserves it and then some. You will see by the picture Suzanne from Best Buds outdid my wishes for my Suzanne. They are beautiful. Thank you Suzanne so much for going the extra mile for us. Her very kind husband delivered them and lugged them in because it was quite heavy and oh so beautiful. I highly recommend these kind and good people and their business. People like this deserve our support.

My Aunt absolutely loved her birthday floral arrangement. The flowers are even more beautiful in…read moreperson. I will call you in the future! Thank you!

I was truly blown away by the flower arrangements by Downtown Flowers! The employee, Janet, was so…read moreincredibly kind and even during the virus and all this madness, listened to all of my mom's favorite types of flowers, colors, etc. Depicted in the photo is a custom, European Tied, medium sized, flower arrangement and it was beyond gorgeous. My mom adored her Mother's Day flowers. Definitely recommend buying your flowers from Downtown Flowers :) The only thing was that it's a bit pricy, but honestly these flowers are so beautiful, and it's made with a lot of care that it made it worth it!

Even though the original delivery date was missed (due to a door man who would not accept the…read moredelivery while the resident was out) I feel the service received through this florist is exceptional. When the original delivery date was missed Louis, the owner, personally contacted me to apologize and inquire how I would prefer to proceed. When I said I would like them to be delivered as soon as possible he promised me he would personally see to it. The delivery was gorgeous and the recipient was over the moon. Many Thanks to having such a great florist at such an unbeatable price! (Side note: I do not prefer to use the large distributors such as 1-800-F******* as I feel the service is lacking and the bouquets are always a disappointment so I always use smaller local shops.)

My husband and I selected a destination wedding and had no clue where to start. After countless…read morehours of research, I selected Merlene for decorating and flowers. In recalling everything we did together before writing this review, I typed Merlene's name into my email search, there were 23 search results. Of those 23 emails, 3 had over 20 responses each. Merlene was THAT dedicated to keeping everything organized and tailored to our personalities. During our first consultation, Merlene explained very clearly what she could and couldn't assist with, and even offered services we hadn't even thought of. Our decorations, centerpieces, bouquets, boutonnieres, arch, pipe and drape and even day-of planning were all taken care of by Merlene. When we lost our catering manager a month before the wedding and when we got reassigned a new entertainment consultant, Merlene was there to support us and keep us on track. She also coordinated very well with vendors with strong personalities. Everything happened on time and was flawless, even when the inevitable (rain in Miami) happened and the ceremony setup had to be moved inside 15 minutes before the wedding. Merlene helped make our dream wedding happen and we couldn't thank her enough.

When I first started planning my wedding, I really didn't intend to hire a wedding planner or even…read morea day of coordinator. But when I met Merlene at my first bridal show and I was so enamored with her that I pretty much said sign me up!! She told me about her own wedding where she was so busy in the details that she didn't get to enjoy her big moment, and because that was a really big fear of mine I decided it was definitely worth it! It was hands down the best decision I made for my wedding day! Merlene is excellent and her level of professionalism made me feel really comfortable knowing everything would be taken care of. The week of the wedding and the morning of she reached out to all my vendors so that I could relax and be stress free! She led the rehearsal the day before and my entire family gave rave reviews, it was fun and enjoyable and everyone knew where to go and what to do! During the actual wedding, her and her team were pretty much everywhere - making sure guests received their specific orders, coordinating with the kitchen, helping with any snags with my dress etc. She took care of everyone and I felt incredibly relaxed knowing that her detailed eye would not miss anything! I highly recommend Merlene to anyone considering a wedding planner or day of coordinator!!

Wow, flowers that last! I got these for a good friend last June. Easy order and delivery. They…read morewere perfect. Well I just went back to her office almost a year later and they still look and SMELL amazing! A little faded, but absolutely beautiful. How do you do that?!? It's the perfect gift for someone who has everything.

I guided my husband on what I wanted for our anniversary. They turned out amazing. Husband said…read moreordering was easy and they were hand delivered to my door exactly when they were scheduled to. I love these roses. Cant wait to see how they keep over the next months. And already thinking of my next color choice!