I have used "The Flower Shop" numerous times in the past. Have always received great service and beautiful flowers at a reasonable price. I just ordered flowers for my aunt (at the last minute) and received a picture of the bouquet. I was blown away by the quality. The boutique was absolutely gorgeous! What a joy to hear my aunt's voice when she called to thank me. "The Flower Shop" always gives individual attention to my specific requests. I know when my order is delivered it will make my aunt feel loved!!! read more

Floral arrangement was nice and delivered with care. Unfortunately this will be the last time we order flowers with this shop. Order was placed weeks ago and my Valentines arrangement was just delivered today 2/15. When my husband called to find out about order they were obviously flustered and said they're running behind. We didn't receive a call till the next day at 9:30am that they will be delivered and didn't arrive till 12pm. The whole attitude of this shop is as if they're doing you a favor. Not very apologetic at all. There definitely needs to be more training in customer service and communication. Regardless if your business is slammed with holiday orders, it's not your customers issue. This place has been in business long enough to properly project their orders and need for delivery. This was not the first occurrence with them. read more

They made a beautiful bouquet of roses for my wife. Very friendly and personable staff with a lot of creativity for various decor projects. Ranging from homecoming mums to Halloween decorations. I will return! read more

The Flower Shop - Dozen Roses - Florists Near Me - Boerne, Texas

MaryPat, it sounds as if you are proud of yourself. Are you proud of this floral delivery your company made? (see photo) As you can see, it had old roses that were fully opened with torn and dried brown edges on the petals and with VERY unattractive common weeds as the filler. The "Spring Tradition" arrangement that I thought I ordered from your website showed an example that was full and consisted of fresh florist quality flowers. What I stated was FACT and what was delivered is totally unacceptable and a SAD representation to have given to ANYONE! It belonged in the TRASH and you know it too! Tell me, do you think anyone would have paid $57 for this pile of garbage???? Your adding the caption "Design May Vary" to your photo does not give carte blanche to deliver a handful of weeds. This ordeal has caused me much distress and I had to immediately order something of quality for replacement. After many messages asking you to do the right thing and issue a refund, you still have not. You instead felt it necessary to reply to my review in a failed attempt to distract from what you've done and even try to shift the blame to me! I'll have you know, it's only slander if it's not true and what I stated about this horrible transaction is 100% TRUE!! You were given countless chances to issue a refund, but you have not and so more of my time was wasted opening a fraud investigation at my bank for this bad order that I wish I had never made. read more

The Flower Shop - The Reality - Florists Near Me - Boerne, Texas

Received an arrangement from an out of town friend. Looked like someone grabbed a very few flowers and put them in a vase. I sent my friend a thank you note and a photo of what I received. They were not happy at all. This is one shop I will not order from. read more

The Flower Shop - Not impressed. Grab 3 flowers and some filler for an arrangement. Sad looking arrangement. The rose and the lily were wilted in 1 1/2 days. - Florists Near Me - Boerne, Texas

I'm absolutely heartbroken. The greenery was not nearly what I wanted or expected. Highly underdone. Paying a large amount for an ugly paper runner that ruined my walk down the aisle. So so sad. Truly a fantastic group of people but the greenery that was paid for was so poor & my bouquet was so so ugly and not what was pitched to me after showing tons of photos and examples of what I wanted. So sad. But it was ugly on my very special wedding day. Wish I went with someone else that could have brought my wedding dreams to life... oh well. :( read more

Everyone at this little shop was so lovely. I called in a same day order for delivery to help make my besties birthday a special one. I called with my budget and ordered a "florists choice" bouquet. They sent me a photo of the arrangement and kept me posted on the delivery times. It was one of the most beautiful arrangements ive seen =) read more

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Would give zero stars if I could. The floral arrangement I ordered was a very sad excuse of a floral arrangement. Puny is the adjective I would use to accurately describe it. It is even missing some flowers, such as roses, that were supposed to come along with the arrangement. It looks nothing like the photo from the website. This arrangement was not worth its cost of $72, it's a $10 arrangement at best. You would be better off going to get your flowers over at H-E-B. The only good thing about this was the vase containing these flimsy looking flowers. Don't waste your money here. read more

The Flower Shop - Sad flowers - Florists Near Me - Boerne, Texas

I have bought flowers from this show twice. Last year Mother's Day and another order for today. The flowers in both cases were beautiful and the mother for whom they were ordered was overwhelmed. They got the flowers there on time and with a smile. Will definitely being using them again. read more

Being the only place in town, they've got the market and glad to have them here. They made me my bridal bouquet. They took time to show me what flowers would work and we spent time designing it together. My only complaint is that they didn't have any of the flowers in stock to show me prior to the day before so I had to go by photos which was made me very nervous. It turned out beautiful. Also had some extra roses sent to our luncheon after which were also very pretty. Thankful for everyone at the Flower Shop and making my special day beautiful. read more

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Over Thanksgiving I travelled to Texas to meet my BF's parents. They invited me into their home with open arms and made me feel loved immediately. I wanted to thank them by sending a bouquet of flowers when I got back to LA. I did a Google search and they're name was one of the first to pop up. I loved their selection online, so I went ahead and place an order Monday morning. I was sure that The Flower Shop would tell me: a) that the flowers were not in season and the bouquet I chose would look very different than the photo I saw online. b)the delivery would be on Tuesday. NOT THE CASE! They delivered the prettiest bouquet (exactly like the photo on their website)! They delivered it just hours after I put my order in! My BF's Mom was in tears! Thank you so much for making her day and making me look like a rockstar future daughter-in-law! read more

The Flower Shop - Florists Near Me - Boerne, Texas

I rarely write bad reviews on local businessess but we were extremely disappointed in the service we received from the owner at the Flower Shop. I placed an order 6 weeks in advance for 3 simple bouquets for our sons wedding. We arrived on the agreed time for pickup on Friday afternoon because we were traveling out of town for the wedding, and the items were not ready. I was so upset that we had to come back on Saturday morning to pick up the items for the wedding that afternoon. A simple phone call from the florist letting us know the items were not going to be ready would have been greatly appreciated. I suggest better communication with your customers. We were very disappointed in our experience with this florist. read more

I received a arrangement of flowers from my husband from The Flower Shop and they were absolutely gorgeous! The bouquet was full, bright and had the perfect assortment of flowers. They really brightened my day and lasted well over a week. read more

The Flower Shop - Beautiful arrangement - Florists Near Me - Boerne, Texas

Needed a order for Mother's Day, slipped my mind as emergencies in the family. I phoned The Flower Shop and spoke with the most friendly, genuine, kind, thoughtful, experienced and knowledgeable individual who made suggestions towards my order. Andrew thank you for being the person you are and I pray you enjoy your grandchildren and their weddings. I vote Andrew employee of the month. Barbara T read more

I have been a customer of The Flower Shop since we moved to area about two years ago. I have never been disappointed and have always been impressed with the quality and service. This Saturday, however, The Flower Shop went well above and beyond my expectations and as a result I felt compelled to write this recommendation. I made a last minute decision on Saturday morning to order flowers for same delivery for Mother's Day. I know I know but I did. What is typically a busy day for a florist also included a prom for my daughters high school. When 5:00 pm came and went (their closing time on Saturday) and still no flowers my only thought was that I should have ordered earlier and/or picked up. To my astonishment the flowers arrived at 9:50 pm and beautifully presented. The Flower Shop worked until they got the job done. My wife absolutely loves the arrangement. Thank you Flower Shop, you are truly the best. read more

Mary Pat and her girls did a fabulous job for my daughter's wedding. They were there for me at every panicked mom moment. Would definitely recommend them! read more

The Flower Shop just delivered the most beautiful arrangement of roses to my mother for her 50th wedding anniversary. My father passed away last year, so my sister and I really wanted to get this arrangement right for her. Morgan was delightful, helpful, warm and caring in taking my order. The arrangement turned out exactly as I hoped it would! Thank you from the bottom of my heart. Momma loves those flowers! read more

The Flower Shop - Florists Near Me - Boerne, Texas

Bless these hardworking folks! Even amongst the chaos of COVID-19, they were able to deliver a gorgeous bouquet to my mom and sister in time for Mother's Day (I didn't give them much notice, either). I'm stuck in NYC and unable to see them for many months--this really meant a lot. read more

Placed an order told they would be delivered "shortly". Called to check status to an unfriendly girl answering the phone. Then was told they would take care of it as soon as they have lunch. Did not get delivered until nearly close of business. I will not use this florist again. read more

I sent flowers to my Mother for her birthday. I heard the flowers were beautiful. The staff was very friendly and helpful. Thank you!

I found this lady to be rude, condescending and accusatory. I was NOT satisfied with my order and called immediately. I was told no refund just because I did not like it. It was not what I ordered, or appropriate for the venue. When ordering I asked the approximate size of the arrangement. I was given a dimension, which it wasn't ! Mary said it did not happen she said if girl really did this, then I'm firing her....I was shocked. She also said "no refund" even though their online ad states "100% refund if not completely satisfied." As a result I was forced to take store credit and I don't even live in Texas! Later she sent me a text stating she had indeed fired the girl (her granddaughter). I'm still reeling in disbelief, she was so vindictive. I would not recommend The Flower Shop, because of Mary and her very poor customer service, which unfortunately is a reflection of the shop. read more

I called this florist for a sympathy flower arrangement on 11/21/14. They took my order in a nice, friendly manner. Most of all I was pleased with the flower arrangement and the delivery time. They delivered the arrangement quickly, exactly when I had requested it to be delivered. The arrangement had beautiful, fresh flowers with very little fragrance, just as I had requested. They did not use a certain flower that I did not want used. I was very pleased, and so was the recipient! Thank you The Flower Shop! [This arrangement did have a lot of greenery around the flowers, but it was very pretty. It is just a matter of taste. I would prefer less greenery.] read more

I ordered Mother Day Red and White rose arrangement from their website. The flowers were beautiful, however the attention to detail was missing. The finishing touch to the arrangement ( a big red bow around the vase) was missing, and it was the reason I went with the much more expensive order. Kinda disappointed. read more

Really helpful! Evan though I forgot my girlfriends address they held the phone while I found it. Delivered on time and happy girlfriend, Thanks for your patience! read more

Very disappointed by the flowers for my daughters wedding. Wrong flowers in the bouquet, ugly boutonniere and ridiculous mother's flowers. Way too much $$ and complete disregard for my disappointment and their mistake. Don't recommend and will not use again. read more

I live in Denver and my Mom lives in Boerne. So on those special occasions when I only want to send the best, I call the Flower Shop. Shirley, the owner, knows my Mom from church and will always see to it that she receives something special. This past Mother's Day, she sent Mom a beautiful azalea plant which Mom just raved about. However, when I came to visit days later, you can imagine what I thought when I saw this almost dead plant. (They forgot to tell my Mom to empty the water out of the pot.) Not a problem, when I called they asked if I would be coming into town (Mom lives in the boonies) and if so, they would switch it out for me. When I arrived, they did not have the azalea but did have lavender callas (one of Mom's favorite colors). The callas were cheaper so they gave me a credit, added a new bow, and lavender pot and we were good to go. I know I can always trust the Flower Shop to do right by me and to make my Mom happy. The Flower Shop will keep getting my business. read more

This place deserves 0 stars!!! I have never in my life encountered such a rude group of people. They are not helpful in the least. Mary-Pat has the worst customer service in the entire service industry. If I were you I'd just play it safe with 1-800 flowers. Save yourself from having to deal with attitude, disrespect and complete rudeness. read more

After having gone to the Flower Shop for over twenty years, this past Valentines will be the last time I use their services. The bouquet was the wrong arrangement, almost totally ignoring the roses (the expensive flower) and focusing on the others. The $80 product ending up looking like something that should have cost $20 from a gas station. I called to complain and was at first relieved when they said they would re-do it at no charge. The second bouquet came and it had 5 roses. I can't imagine spending that much money on such a worthless product. I went to HEB and had them do a custom bouquet for $50 that looked infinitely better. Will utilize HEB from now on and never use the Flower Shop again. Pack of jokers. read more

At the last minute I remembered that Valentine's day was on Sunday and much to my delight, The Flower Shop was open! Made my day! Thanks for great service! read more

This was the worst experience with a business I have ever had. I have no idea if they have nice flowers. My husband placed an order five days before Mothers Day. I was called today(Friday) and told I wasn't getting flowers for Mother's Day. I was called by my husbands name. I was told the order was put in to late, I was spoken to rudely, I was also told they didn't have delivery service to my house, the lady argued with me, then said as sarcastically as possible, "lady I hope you have a great Mother's Day" and hung up! I will NEVER do business with this store. And I suppose I won't get flowers this year either. How sad. read more

My sister lives in Boerne and I don't so I wanted to use a local florist to send flowers to her for her birthday. I set a budget of $175. and said I wanted shades of purple and white-no other colors, particularly no pink or yellow. We talked extensively about what to put in the arrangement based on what they had in stock, which was a large selection because it was the week of Valentines day. I was very clear. Hydrangeas, lilies, iris, and roses. Little did they know my sister would take a picture of the arrangement. Why did she? Because she couldn't believe how huge it was. And not huge in a good way. The vase was 30" tall with about 9 pink flowers in it, tons of greenery and 2 stems of unopened white lilies. For $175., I would have expected a lot of flowers in a proportionate size vase. It appeared to me they used $100 on the Jurassic Park of vases and about $30 of flowers stuffing every kind of greenery to fill the vase. 1-800 flowers would have done a better job read more

I also ordered from this so called shop. Unfortunately the owner was very rude to me when I called to complain about the flowers that were delivered. The picture in on the website showed a nice arrangement with a home and garden vase. What was delivered looked like something I would have bought at the grocery store and put in a vase myself. When I spoke to the owner she said that the flower shop did not order that particular vase because it was overpriced. Well, that is interesting, why would they have that picture on the site knowing that they are not going to provide it? I realize they have substitutions from time to time when products are unavailable, but to knowingly advertise something that they do not order is fraudulant!!! FTD supposedly stands for quality, yet they allow this to go on with their affiliates? Oh, and if you order by teleflora or 1800flowers, just know that this "Flower Shop" fills those orders as well in the Boerne area. In addition, just to show how rude the owner was, she hung up on me not once, but twice! They replaced the flowers with roses, which you can't really mess up, but then they took the old flowers away, which is just so tacky. Not that the oringinal flowers were so great, they did not meet the expectations set by the website and flower shop, but it just seems so tacky that they would do that. I will NEVER order from these people again and I suggest that if you have to order in this area, go directly through the FTD website or other major vendor, at least then they will force the florist to follow through with their guarantee, because to boot, I was not able to get a refund or the guarantee because I ordered directly from the flower shop. I did this thinking it would be better and that I would have a better chance of having a quality delivery. Instead the response I got when I talked to the florist is that she had to go take care of another delivery for a wedding, and hung up on me. Well, I guess our 66.00 orders are not important enough...in this economy I would expect more from a business. read more

My boyfriend ordered me flowers from here for our anniversary. When I looked at them, half of the flowers were already dead, a daisy had been died purple as if it was meant to be used for another arrangement and at last minute they decided to place it in my arrangement, and the ribbon on the vase looked incredibly cheap. I called the shop to request them to be exchange and they asked me to take it to them when it was their mistake in the first place! They finally sent someone to pick up the flowers and sent me a different arrangement, but all they did was remove the dead flowers, remove the messed up daisy, and place another ribbon on it. The purple flowers were the whole reason why my boyfriend sent me the arrangement in the first place. We are incredibly dissatisfied with the Boerne Flower Shop and will never use them again, I don't recommend anyone using them as it appears by the reviews that there is a general agreement that their services are overpriced and lacking; that is of course, if you don't know the flower shop owner. Their vision statement is amusing as they have total disregard for quality. read more