Update 8/11/25:…read more Issue 1: Thank god for asurion because I would have never gotten my diagnostic fee back without Kadrian the case manager. Kadrian reached out to the owner of this establishment about refunding me and they denied to refund me without an explanation even though they didn't give me a diagnosis as to what was wrong with my PlayStation 5. Issue 2: Which brings me to my next issue, I just found out that Ubreakifix, upon putting my unit back together, they didn't 1. Put my side plate covers securely on and 2. They forgot to put the power button back in the unit. I have taken my claim up with Kadrian the case manager and he is reaching out to the store owner once again to "rectify" the unprofessionalism and lack of detail and will get back to me. If I have to escalate this further, I will. This type of business is quite atrocious. Issue 3. I have never seen anything more unprofessional in my life. Conclusion: I would try your luck somewhere else because this business is not honest nor professional. Come here at your own risk. 7/28/25: The customer service was professional and pleasant. However bringing my ps5 slim in due to a surge issue was different. Even though it's posted they can repair the issue or at least find the issue through professional troubleshooting. I ended up paying a $60 diagnostic fee without any clue as to what is going on with my ps5. It was a "sorry it's beyond my troubleshooting capabilities", which is in and of itself a letdown. I could understand not being able to repair it, but not being able to troubleshoot the issue and having the unit for 3 days is a bit much, but then again.. this is from the customers POV. Can't say I'm satisfied, but who would be considering the outcome.

I broke my screen on my IPhone 16 Pro Max, I filed a insurance claim through Verizon and was…read moredirected to this store. The customer service upon entering the store was friendly and helpful, after dropping my phone off they were done within 2 hours and I'm highly satisfied with their quality of work. The insurance in definitely worth it as I paid nothing for the phone repair.

How professional want to lie on the internet one it wasn't the phone it was a mini PC u asked 50…read morequestions about then said your not interested yall will be out of biz soon I will spead the word of yalls crappy biz yall buy stolen iPhone and I can prove it do you wanna go there actually we will go there be prepared clear your shop of stolen phones you bought I know 2 people who found lost iPhone locked and you still bought then call me a liar I dare you. You will have the cops there so d Fast

i was sold a garbage screen protector that supposedly was drop proof and the guy demonstrated by…read moresmashing the screen with a hammer. DO NOT WASTE YOUR MONEY ON THIS PRODUCT. It bubbles, I dropped my phone and the screen cracked. I called ifixnc to see if they could replace the screen, since their screen protector was a lie and the lady said I would have to pay them to redo the screen. I can fix my phone myself, all you have to do is order the parts. Ifixnc lost my business. sad because I've trusted them for over 4 years.

Shady place, warranty no good stove and fridge failed 12 days from purchase. Ask about warranty…read moresaid we must bring them back in for warranty to check out and exchange if needed. Asked how long this would take reply was 2-3 days. So my tenant was to do without either till they figure out what's wrong. Paid another service company to make repairs. So if my business is no more important than that they don't need it. We have over 300 properties and they are not getting any business from us

Used this company multiple times. Will no longer be using. The stove and the fridge they sent us…read moredid not work. They offer a warranty that consists of you having to bring the equipment back for them to tinker with it or exchange it. When I asked for some wiggle room from management, such as a discounted rate to have a technician go out, they refused. Do not recommend.

Awesome service. Had to replace my TV capacitors and they did a fantastic job. Had my TV back…read moreworking with in two weeks

Took phone in for new screen. Paid $100. Phone glitched all the way home. Took it back in less than…read more24 hours and she smugly said." Didn't they tell u there is no warranty?" Had to get a whole new phone after wasting $100 for the new screen that Verizon said was improperly installed. Screen repair? Don't come here!!!

Review from Wilmington, NC. If you really care for excellent sound from your home audio-video…read moresystem, then look to Audio Advice for the best guidance and the best equipment. Oh sure you can go to an electronics store like Best Buy but Audio Advice will evaluate your home theater room and suggest the best possible equipment. I have known this company for years, even when it was Audio Lab before Audio Advice took over. I recently purchased a Paradigm powered subwoofer from them, and it has made a dramatic improvement to the sound quality. I should have done this years ago but I didn't know that passive subwoofers simply drain power from the receiver and yet don't give good sound. Thank you, Pat Henig, for your excellent advice and arranging an excellent installation by a skilled technician to do the upgrade.

Poor poor customer relations. Kept my money on a cancelled order and I never received the speakers…read morebut am getting threats from finance company that funded the purchase. Poor Poor poor shame on you all there.

Had computer problems and took it for evaluation. Jumped on it at once, actually charged less than…read morequoted. And computer now works fine. Also, provided some information on programs that are now really needed anymore. Would recommend.

Alan was fantastic. Knowledgeable, quick to respond and at a good price. I was having a problem…read morewith my Yamaha receiver and Alan took a look and determined that it was no longer functional, as the circuits were blown. He guided me to a new Onkyo. He came by my house and correctly wired the speakers to the surround sound system and it sounds great! Thank you Alan.

Soni and Keith were friendly and extremely helpful! They kept me updated and were quick to get my…read morelaptop repaired and returned to me. They also were very informative on my options when my laptop decided to bite the dust. Would recommend them for your IT repairs.

I stopped in here for a battery for my key fob. The employee had it and put it in for me right…read moreaway. This store was like the answer to all things batteries.

Excellent customer service. Wonderful warranty service. Staff works as a team so there was just…read morea short wait. Service technician was extremely and competent. Everyone wore masks so I felt safe and the store was very clean and organized. Dr. Phil Van Campen